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Resolve customer issues quickly with end-to-end field service management

Improve ROI with fast and effective service delivery.

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Frequently Asked Questions

What is SAP Field Service Management and how does it empower organizations to improve service efficiency?

How does AI improve Scheduling and Dispatching?

How does SAP help my company to overcome the skill shortage in field service?

Do my technicians need internet connection to be able to work with the mobile solution?

How does SAP Field Service Management integrate with other SAP or third-party solutions?

Analytics & Reporting Dashboards

Scheduling and Dispatching

Intelligent Self-Services

Work Order Management

Mobile Applications

Knowledge Management

See how customers are succeeding with SAP Field Service Management

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*Gartner, Magic Quadrant for Field Service Management, Jim Robinson, 16 April 2019.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP.

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