SAP ByDesign Calendar for services companies
The service calendar allows you to follow your teams activities in one screen (daily view or weekly view), to add standard SAP ByDesign activities, to create notifications or to make follow up activities. You can also have all these new information in the standard SAP ByDesign reports.
Overview
Improve staff management
The service calendar is a dynamic and well optimized schedule improves job quality levels from field personnel and will increase overall customer satisfaction.
Management of unexpected changes
Field operations are highly predisposed to unexpected and last-minute changes that affect daily schedules. When circumstances like this happen, it becomes very difficult to reconfigure the schedule for the rest of the day without the full team visibility.
Utilizing Graphical User Interfaces
It’s a quick and easy way to deal with large amounts of data. Team managers can use a calendar style view, showing each technician’s day, jobs and skill set.
Details
Solution type
Extensions and Add-ons
Industry
Consumer Products, Wholesale Distribution, Professional Services
Compatibility
Works with
SAP Business ByDesign
Features
Daily and weekly view
With our service calendar you can have a daily view or a weekly view of you team activities in one single screen. You can move from one view to the other by a single “click”
Reports
All activities entered in the service calendar are visible in the standard SAP ByDesign report. A specific wage report was also designed to meet the business requirement
Follow up activities
The solution is completely integrated in ByDesign. From a calendar activity you can create follow up activities like a customer quote. All the information from the activity are pushed into the quote
Plans and pricing
Whole Package
Installation, Configuration, Enabling all functions available.
- + EUR 2000.00 Setup Fee
- EUR per Users
- Minimum contract 1 month
Installation, Configuration, Enabling all functions available.
