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SAP Service Cloud for customer service management

When service operations are connected business-wide, customer satisfaction rises, loyalty intensifies, and revenue grows.

Get started with SAP Service Cloud

Simplify your path to superior, omnichannel customer service by understanding the features and integration capabilities of SAP Service Cloud.


Help and Support

Explore your SAP Service Cloud solution in detail and get insights into the future direction of the product.

Product documentation

View documentation on product onboarding, implementation, extensibility, and more in SAP Help Portal for SAP Service Cloud.

SAP Learning Journeys

Find the right training and certification with our visual learning guides, and map out the best learning plan for you and your team with courses tailored to different roles.

SAP Support Portal

Run SAP solutions at peak performance with services, including onboarding resources, embedded teams, remote support, self-services, and innovation strategies.

Newsletter

Subscribe to the SAP Service Cloud newsletter to get the latest news, trends, and release information in your inbox.

Community and Events

SAP Customer Experience Customer Community North America

Join us virtually or live in Atlanta on November 9, 2022, to network with your peers; share best practices; and learn about SAP Commerce Cloud, SAP Sales Cloud, and SAP Service Cloud solutions.

Watch live and on-demand Webcasts

Join our live Webcasts to hear from our experts on technical and business topics, road maps, new releases, and more – and watch previous Webcasts on demand. 

Join your regional customer community

Network with other SAP Service Cloud customers, get insights from product experts, share your knowledge, and attend year-round events.

Meet our online community

Connect with our solution experts, as well as customers and partners, to share information and access key product details on SAP Service Cloud.

Questions? Get in touch!

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