AI-powered data indexing for features and agents based on SAP CX AI Toolkit.

Knowledge Indexing transforms your raw source data into structured, searchable information that fuels AI capabilities throughout your applications. This foundational service powers multiple intelligent features including Intelligent Q&A for business insights, Ask About This Product for commerce inquiries, Shopping Agent for personalized assistance, and Q&A Agent for automated customer support.

Overview

Semantic Document Search

Understand the meaning of a query and find the most semantically similar documents or passages within a knowledge base

Foundational AI Service Unlock

Benefits of this foundational service are unlocked through Intelligent Q&A, Shopping Agent, and more

Details

Solution type

AI Feature

Plans and pricing

Choose a base plan

SAP CX AI Toolkit, Knowledge Indexing

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.
  • Contract duration available upon request

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.

Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

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    Product documentation

    View information and documentation for implementing and managing your SAP products.

    View SAP Help Portal