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customer making the purchase

Make every customer feel like your only customer

Deliver the right information to the right customer in the right way

Enhance customer experience with SAP BTP


Increase revenues by delivering end-to-end experiences that make back office, front office, and external sources appear as one to your customer.


Bring together all data, processes and interactions for analysis and planning to drive profitable revenue growth


Build low code apps, business sites and automate processes across all departments

Deliver connected enterprise experiences

  • Improve customer satisfaction with inventory, order & delivery status all in one place
  • Improve efficiencies by integrating processes across the enterprise
  • Jumpstart implementations with pre-defined integration packages

Drive profitable growth

  • Improve margins by analyzing all customer interactions
  • Create performance plans to drive high margin products and improve efficiencies
  • Build live marketing budget plans tightly integrated with corporate financials

Create personalized experiences

  • Tailored experiences based on client preferences with low code apps linked to identity improve customer engagement
  • Increase efficiency by automating tasks across the Lead to Cash process
  • Design engaging sites across the enterprise

Top 10 ways SAP BTP can enhance the customer experience

Image of the 10 ways SAP BTP can enhance the customer experience

Ready to see what you can do with SAP Business Technology Platform?

Discover partner content and apps for customer experience

Find out how our trusted partners can help you meet your organizational and business needs quickly and efficiently with content and solutions built on SAP BTP.

Explore business challenges that can be solved with SAP BTP

Help your IT team realize how they can use SAP BTP to solve business challenges from our vast library of usage scenarios and implementation guides.

Find out what SAP BTP can do for your company

Explore our various solutions for database and data management, analytics, integration, application development, and intelligent technologies.


Explore CRM solutions from SAP

Connect customer data from demand to delivery

Questions? Get in touch!

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