Concur Expense, configuration for audit rules

This feature is designed for expense administrators who manage complex audit rule setups. It enables admins to search, create, and understand expense audit rules using natural language, eliminating the need for technical expertise or manual configuration. With intelligent search, real-time explanations, and smart rule-building suggestions, the assistant makes it faster and easier to navigate and maintain audit logic. Admins can ask questions in plain language (e.g., "What rules apply to meals in France?") and receive clear, actionable responses. This empowers expense admins to work more independently, reduces reliance on technical support, and improves accuracy and confidence in rule configuration. The result is faster setup, fewer support tickets, and an overall improvement in admin satisfaction and efficiency.

Benefits

• Easily search, create, and understand audit rules using natural language—reducing setup time, support needs, and complexity
• Reduce operational overhead
• Support costs by increasing admin efficiency, accuracy, and self-sufficiency in audit rule management

Business Value

• 40% reduction in audit rule configuration effort