What is SAP Service Cloud?

Rolls Royce Power Systems AG

Learn how an engine manufacturer increased customer loyalty and tapped into new business opportunities by aligning sales and service.

DuluxGroup

Check out how DuluxGroup’s B&D Group used intelligent technologies to automate service processes and accelerate resolutions.

Butterfly Marketing

Discover how this supplier of home appliances and consumer electronics digitalized service operations to provide consistent, omnichannel customer experiences.

Piller

Learn how Piller Blowers & Compressors improved service, lowered administrative costs, and reduced customer machine downtime.

Yell

Find out how this multinational media services provider improved customer experiences by streamlining customer-oriented processes.

Customer Video

Productos Metalúrgicos

Hear how a leading distributor of hardware and vehicle parts deployed SAP solutions to improve customer and employee experiences.

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Customer story

GEBHARDT Group

Learn how GERBHARDT Group built a connected, intelligent enterprise to help clients meet demand for faster and more flexible services.

Woman looking at sales data and analysis on a touch screen monitor

Transform sales and service for better outcomes

Learn how the latest innovations in SAP Sales Cloud and SAP Service Cloud can help you gain a competitive edge.

Empower your service teams to deliver great customer experiences

Video

Discover how intelligent technologies help customer service organizations build customer loyalty and drive business growth.

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Break down silos to deliver customer value and fuel growth

Learn how connecting sales and service drives customer loyalty, retention, and revenue in this Webcast with guest IDC.

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Video

Increase customer loyalty with service CRM

Learn how AI-driven, real-time customer insight improves customer experience.

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A photo of a woman accessing a webinar from SAP featuring guest Forrester on laptop

Reimagine sales and service with guest Forrester

Transform your sales and service capabilities as you look ahead to the future.

Turn customer service into an amazing experience

Improve customer satisfaction, boost net promoter scores, and reduce operational costs by applying expert insights from IDC.

Create perfect service moments that build loyalty

Discover how SAP Service Cloud and Experience Management solutions from SAP help you win customers by creating perfect service moments.