Generate summaries of activities.
Generate a summary based on the information of the activity. The purpose of the summary is to provide the technician with information about the activity, for example, used spare parts, the duration of the activity, performed checklists and their results. This information can be helpful to perform new activities. The summary will also contain links to the relevant information, for example, the technician details, reserved materials, and more.
Overview
Rapid Service Ticket Resolution
Resolve the service tickets faster by streamlining the resolution process through summary of activity information
One-Visit Service Resolution
Quickly identify, troubleshoot and resolve the activities without the need of return visits with identification of right resources for right jobs
Improved Customer Satisfaction
Improve customer satisfaction
Details
Solution type
AI Feature
Compatibility
Works with
SAP Field Service Management
Plans and pricing
Choose a base plan
SAP Field Service Management, Activity Summary
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
- Contract duration available upon request
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
Technical Information
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Product documentation
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Data security
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Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Installation and setup
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Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
AI Feature - SAP Help Portal
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
Business Value 3-Pager
Interactive Value Journey
Product Tour