Skip to Content

Transforming HCM into HXM

Traditional human capital management (HCM) systems were not built with employees’ needs and wants in mind. That’s why we’re calling for a revolution to turn HCM into HXM: human experience management. This new approach transforms the way companies engage with their people – and helps them deliver the experiences employees have always wanted.

What is the SAP SuccessFactors HXM Suite?

The SAP SuccessFactors HXM Suite builds on the best of our cloud HCM solutions to help companies create truly engaging, people-centric experiences. It is carefully designed around what employees need, how they work, and what motivates them.

How HXM is shaping product strategy at SAP

Positive people experiences not only result in greater satisfaction and lower turnover, they lead to better business results. To help companies deliver the types of experiences employees expect today, we’ve based our entire product strategy around HXM. 

Mastering the new normal; preparing for success

Your business faces unprecedented uncertainty. Now more than ever, you need a workforce that’s connected, engaged, and ready to respond. To succeed, you have to focus on human experience management (HXM) like never before.

The 4 pillars of the HXM suite

The SAP SuccessFactors Human Experience Management (HXM) Suite builds on our existing cloud HRMS to serve people – and businesses – better. It is based on four key pillars: 

Experience first approach

Deliver an intuitive user interface that’s personalized for each employee. Eliminate HR silos and present the right guidance and recommendations at the right time to create an engaged, high-performing workforce. 

The “what” and the “why”

Understand how employees feel and why by combining feedback and experience data (X-data) with operational HR data (O-data). Use these insights to improve employee experiences in every moment that matters.

Depth of strategic HR capabilities

SAP SuccessFactors is the most trusted partner for strategic HR, with deep and
innovative capabilities. See why more than 1,000 customers have implemented our intelligent mentoring offering.

Open platform and community

Tap into the power of SAP and our robust partner ecosystem to augment your SAP SuccessFactors capabilities. Integrate with a wide range of solutions – from AI-powered scheduling to finance solutions – on an open, extensible platform.

Gain insight into how work is changing around the world

Learn what to expect in the next 12 months—and how HR can prepare for uncertainty.   

How HR leaders are leveraging the lessons of disruption

Oxford Economics and the Society for Human Resources Management (SHRM) partnered with SAP SuccessFactors to understand the emerging realities facing employers and employees—and next steps for leaders in 2021 and beyond.

IDC: A Fresh Vision for HCM

Get practical tips from IDC on how to deploy your talent for business resiliency and continuity while transforming the employee experience at the individual, team, and organizational level.

Learning: Build a future-ready workforce

Understand the common challenges with learning and development—and see how you can reshape your strategy to create a better employee experience.

Recruiting: Recruit the right people

Learn how a modern recruiting approach can create a strong employer brand, a data-driven candidate experience, and an inclusive and efficient recruitment strategy.

Take charge of change with the SAP SuccessFactors HXM Suite

The world of work has changed, and organizations must quickly adapt. SAP SuccessFactors is here to help, with special solution packages designed to address your top challenges. 

Upskill and reskill your workforce

  • Access on-demand curated training assets from anywhere
  • Deliver an immersive learning experience, accessible from any device
  • Remove departmental and geographic barriers to connect people, information and experts

Drive recruiter efficiency

  • Elevate recruiting with AI-powered talent intelligence
  • Transform your global workforce with deep learning AI
  • Streamline digital transactions with e-signature management

Enable a safe and healthy return to work

  • Manage health documentation, global and local regulations, self-testing, and physical access controls
  • Manage related health and safety policies and paperwork
  • Automate your physical identity and access management

Model your workforce to quickly adapt to change

  • Simulate org structure options and assess their impact on costs and performance
  • Drag-and-drop people or departments and collaborate with other colleagues on a simulation

Why diversity, equity, and inclusion (DE&I) are critical to business success

Diversity and inclusion are key to finding, developing, and retaining the best people to represent your brand, your mission, and your customers. Learn how the SAP
SuccessFactors HXM Suite can help.

Our commitment to building businesses beyond bias

Learn how SAP, as an HR technology leader that prioritizes meaningful and personal employee experiences, is improving DE&I for our people and our customers’ people.

Best practices for DE&I in the workplace

Employees and customers are prompting companies to not just have more conversations about diversity, equity, and inclusion (DE&I), but to deliver results. Explore best practices to promote DE&I in the workplace.

How can SAP SuccessFactors solutions help?

Learn how SAP SuccessFactors solutions provide decision-makers with the tools they need to identify and reduce unconscious bias where it occurs.

Terex: Unifying HR and engaging employees to build a business beyond bias

Discover how Terex Corporation is using SAP SuccessFactors solutions to achieve its mission of hiring more diverse employees, while simplifying and streamlining HR-related activities and increasing engagement.

Hero Group: Creating an open and inclusive company culture

Find out how international food company Hero Group has established a culture of continuous innovation, openness, and inclusion by implementing next-generation HR solutions that track all aspects of employee performance. 

EY: Creating an exceptional employee experience

Hear how EY uses SAP SuccessFactors solutions and Experience Management solutions from SAP and Qualtrics to bring together operational data and experience data to create an exceptional employee experience.


See what our customers are saying about SAP SuccessFactors HXM and HR management software. 

Explore the SAP SuccessFactors HXM Suite

At its core, the SAP SuccessFactors HXM Suite is a global, cloud-based human resource management software system, but it is evolving to help people and businesses thrive in the experience economy. Explore the suite, which is organized into four categories: 

Employee Experience Management

Discover solutions for employee engagement, lifecycle feedback, staff survey analysis, and benefits package optimization. 

Core HR and Payroll

Learn about our global HRIS as well as software for payroll, benefits admin, time and
attendance, HR help desk, and more. 

Talent Management

Browse tools for recruiting, onboarding, performance management, compensation, learning, and succession and development. 

HR Analytics and Workforce Planning

Read about our powerful, embedded HR analytics and reporting tools – and browse strategic and operational HR planning software. 

Questions? Get in touch!

Back to top