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Transforming HCM into HXM

Traditional human capital management (HCM) systems were not built with employees’ needs and wants in mind. That’s why we’re calling for a revolution to turn HCM into HXM: human experience management. This new approach transforms the way companies engage with their people – and helps them deliver the experiences employees have always wanted.

What is the SAP SuccessFactors HXM Suite?

The SAP SuccessFactors HXM Suite builds on the best of our cloud HCM solutions to help companies create truly engaging, people-centric experiences. It is carefully designed around what employees need, how they work, and what motivates them.

How HXM is shaping product strategy at SAP

Positive people experiences not only result in greater satisfaction and lower turnover, they lead to better business results. To help companies deliver the types of experiences employees expect today, we’ve based our entire product strategy around HXM. 

Mastering the new normal; preparing for success

Your business faces unprecedented uncertainty. Now more than ever, you need a workforce that’s connected, engaged, and ready to respond. To succeed, you have to focus on human experience management (HXM) like never before.

The 4 pillars of the HXM suite

The SAP SuccessFactors Human Experience Management (HXM) Suite builds on our existing cloud HRMS to serve people – and businesses – better. It is based on four key pillars: 

Experience first approach

Deliver an intuitive user interface that’s personalized for each employee. Eliminate HR silos and present the right guidance and recommendations at the right time to create an engaged, high-performing workforce. 

The “what” and the “why”

Understand how employees feel and why by combining feedback and experience data (X-data) with operational HR data (O-data). Use these insights to improve employee experiences in every moment that matters.

Depth of strategic HR capabilities

SAP SuccessFactors is the most trusted partner for strategic HR, with deep and
innovative capabilities. See why Gartner named SAP a Leader in 2019 Magic Quadrant for Cloud HCM Suites.

Open platform and community

Tap into the power of SAP and our robust partner ecosystem to augment your SAP SuccessFactors capabilities. Integrate with a wide range of solutions – from AI-powered scheduling to finance solutions – on an open, extensible platform.

Take charge of change with the SAP SuccessFactors HXM Suite

The world of work has changed, and organizations have been faced with the need to quickly adapt. At SAP SuccessFactors, we are here to help. We have created special solution packages designed to address your top challenges. 

Upskill and reskill your workforce

  • Access on-demand curated training assets from anywhere
  • Deliver an immersive learning experience, accessible from any device
  • Remove departmental and geographic barriers to connect people, information and experts

Drive recruiter efficiency

  • Elevate recruiting with AI-powered talent intelligence
  • Transform your global workforce with deep learning AI
  • Streamline digital transactions with e-signature management

Enable a safe and healthy return to work

  • Manage health documentation, global and local regulations, self-testing, and physical access controls
  • Manage related health and safety policies and paperwork
  • Automate your physical identity and access management

Model your workforce to quickly adapt to change

  • Simulate org structure options and assess their impact on costs and performance
  • Drag-and-drop people or departments and collaborate with other colleagues on a simulation


See what our customers are saying about SAP SuccessFactors HXM and HR management software. 

Explore the SAP SuccessFactors HXM Suite

At its core, the SAP SuccessFactors HXM Suite is a global, cloud-based human resource management software system, but it is evolving to help people and businesses thrive in the experience economy. Explore the suite, which is organized into four categories: 

Employee Experience Management

Discover solutions for employee engagement, lifecycle feedback, staff survey analysis, and benefits package optimization. 

Core HR and Payroll

Learn about our global HRIS as well as software for payroll, benefits admin, time and
attendance, HR help desk, and more. 

Talent Management

Browse tools for recruiting, onboarding, performance management, compensation, learning, and succession and development. 

HR Analytics and Workforce Planning

Read about our powerful, embedded HR analytics and reporting tools – and browse strategic and operational HR planning software. 

Questions? Get in touch!

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