Reduce IT tickets with autonomous agent powered by Generative AI
Auto resolves IT tickets, troubleshoots common queries, and executes complex actions by connecting with AD, ITSM and other systems. Common use cases include reset password, software installation, VPN access, and others.
Overview
Deliver a unified, seamless and personalized experience
Unify IT knowledge across multiple systems including ITSM and ERP platforms, delivering employee-specific responses in a simple, intuitive interface via Gen-AI digital assistant.
Execute complex IT actions with a single prompt
The Autonomous Agent executes IT-specific actions, no matter the complexity of the query, using out-of-the-box enterprise integrations including AD, ServiceNow, BMC Remedy, ERP, and other solutions.
Get an enterprise-ready large language model
Our proprietary large language model is trained on millions of enterprise interactions. Get started from Day 1 with no additional model training required.
Details
Solution type
APIs and Technical Components
Industry
Cross-Industry, Consumer Products, Automotive, Banking, Healthcare
Compatibility
Works with
SAP SuccessFactors HCM Core
Features
Manage usage of your IT resources
Generative AI assistant manages licenses, revokes unused ones, and monitors software usage, saving organizations thousands of dollars with dynamic workflows.
Automate all repetitive queries
Offers instant IT resolution for employees by auto-solving repetitive issues like password resets, software provisioning, and access issues are some example of use cases.
Reduce your ticket response time
The Autonomous Agent delivers speedy resolutions for complex IT scenarios - from managing tickets & helping agents to fostering employee communication, & more.
Plans and pricing
Enterprise Price Edition
IT Service Ticket Automation
- + USD 250000.00 Setup Fee
- USD per Users
- Minimum contract 3 years
IT Service Ticket Automation
