Get assistance to keep your system current
When you need to keep your SAP SuccessFactors configuration current, SAP HR experts can help with specific one-time, functional, or technical expertise like adding a field, theme/branding update, business rule configuration, workflow assistance, integration support, or process design help.
Service overview
Gain Practical Experience
Allow SAP SuccessFactors experts to provide guidance or advice to assist as your business evolves. SAP expertise can help add a field, theme/branding update, business rule configuration, workflow assistance, integration support, or process design help.
Implementation Experience
Get SAP Best Practices guidance on SAP SuccessFactors solutions configuration directly from SAP SuccessFactors knowledge base.
Solution Optimization
Optimize your SAP SuccessFactors solutions with the latest product features.
Details
Solution type
Professional Services
Compatibility
Works with
- SAP SuccessFactors Performance & Goals
- SAP SuccessFactors Recruiting
- SAP SuccessFactors Work Zone
Pricing and service scope
Choose a base plan
Functional and technical assistance service for SAP SuccessFactors solutions
-
The service includes the following:
- Only 1 module per area is included in a 10-hour block to be delivered per purchase.
- Each 10-hour block of service is restricted for use in one of the following SAP SuccessFactors modules or areas: Recruiting, Onboarding, Work Zone, Goal Management, Performance Management, Succession and CDP, Employee Central, Compensation, People Analytics, Employee Central Payroll, Time & Attendance Management, Learning Management, Integration, Platform, Architecture, HR Process Design, Skills Based, HR Support Model, HR Data Management, and Employee Experience.
- Within each module choose from a list of guidance or configuration task options.
- Refer to the scope document for more details.
-
Prerequisites:
- A valid cloud subscription for at least 1 SAP SuccessFactors solution
- USD per One Time Fee
- Contract duration available upon request
-
The service includes the following:
- Only 1 module per area is included in a 10-hour block to be delivered per purchase.
- Each 10-hour block of service is restricted for use in one of the following SAP SuccessFactors modules or areas: Recruiting, Onboarding, Work Zone, Goal Management, Performance Management, Succession and CDP, Employee Central, Compensation, People Analytics, Employee Central Payroll, Time & Attendance Management, Learning Management, Integration, Platform, Architecture, HR Process Design, Skills Based, HR Support Model, HR Data Management, and Employee Experience.
- Within each module choose from a list of guidance or configuration task options.
- Refer to the scope document for more details.
-
Prerequisites:
- A valid cloud subscription for at least 1 SAP SuccessFactors solution
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Resources
The SAP Experience: We Hear You. And We’re Here for You.
Scope Document
Frequently asked questions
Can the scope of this service be customized for a special request?
If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.
Are any discounts available in the SAP Store?
No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.
What is the delivery process for services that I purchase through the SAP Store?
After purchasing a service via the SAP Store, the delivery process is:
- Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
- Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
- Execution: The service will be delivered according to the scope and terms specified in your purchase.
- Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.
Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.
Need support?
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