Run CX as one autonomous system

Name: SAP Sales Execution
Brand: SAP SE

Increase efficiency across your CX operations with AI assistants that coordinate specialized agents to autonomously execute complex CX workflows at scale.

Overview

Ground every customer interaction in the full business truth

Unify ERP, CX, and all of your data so AI sees the full picture—enabling real-time insight, personalization, and accurate responses across channels.

Run the entire CX stack autonomously

Move beyond point solutions with AI that executes and optimizes end-to-end CX—reducing manual work and helping teams focus on growth.

Break silos and connect CX workflows across the enterprise

Orchestrate workflows across teams with AI that connects data, processes, and decisions—delivering seamless, end-to-end customer experiences.

Details

Solution Type

Business Essentials

Compatibility

Works with

SAP Sales Cloud

SAP Engagement Cloud

SAP Customer Data Platform

Features

Campaign Assistant

Ignite smarter campaigns that hit the mark every time. Campaigns that once took weeks to build now launch in a day. AI handles targeting, content, and optimization across every channel, freeing your team to focus on strategy and driving more revenue per campaign.

Sales Assistant

Turn pipeline into revenue, faster. Spot risk before it stalls a deal, sharpen every forecast, and let AI generate quotes instantly so your team spends less time building and more time closing.

Merchandising Assistant

Turn every product decision into a growth driver. Continuously evaluate and optimize product content across agentic search, SEO, and storefronts—using live commerce data to surface pricing opportunities, flag assortment gaps, and optimize promotions in real time so merchandisers spend less time in spreadsheets and more time driving margin.

Case Management Assistant

Streamline case preparation, processing, and resolution to optimize productivity and ensure consistent service quality. AI learns from every resolved inquiry, converting experts' knowledge into reusable best practices every service rep can access.

Plans and pricing

SAP Sales Execution

All Plans Include:<ul><li> Joule Base foundational AI capabilities without limits or additional costs.</li><li> AI-powered SAP interactions that are grounded in your business context to deliver relevant information instantly.</li><li> Access to business documents and SAP resources through intelligent conversation within your daily workflow.</li><li> Contextual data summaries and insights accessed through simple conversational requests.</li><li> Consistent AI assistance across all your SAP applications with conversation context carried across interactions.</li></ul>

Included:

SAP Sales Cloud: B2B sales management with AI-assisted selling capabilities

SAP Engagement Cloud: Personalized, omnichannel account engagement at scale

SAP B2B Self-Service Portal: 24/7 self-service portal for orders, invoices, and customer support

SAP Customer Data Platform: Unified customer profiles with connected B2B data

SAP Customer Identity and Access Management: Secure identity, access, and consent management

Price upon request

In blocks of 1 Users
Contract duration 3 to 36 months
Auto-renewal

See all pricing details

Terms and conditions

All Plans Include:<ul><li> Joule Base foundational AI capabilities without limits or additional costs.</li><li> AI-powered SAP interactions that are grounded in your business context to deliver relevant information instantly.</li><li> Access to business documents and SAP resources through intelligent conversation within your daily workflow.</li><li> Contextual data summaries and insights accessed through simple conversational requests.</li><li> Consistent AI assistance across all your SAP applications with conversation context carried across interactions.</li></ul>