Reduce time to draft responses based on previous interactions.

Generate a response e-mail in case or opportunity based on the previous e-mail replies and purpose selected by the user for which an e-mail needs to be drafted.

Overview

Email Drafting Efficiency

Reduce the time and effort that service agents spend on drafting e-mails and help them focus more on other productive tasks

Accurate Email Drafting

Generate e-mails accurately with correct spellings and grammar without having to worry about spell-check and corrections

Sales Email Drafting Efficiency

80% time saved in drafting email responses for sales representatives

Details

Solution type

AI Feature

Plans and pricing

Choose a base plan

SAP Sales Cloud Version 2, E-mail Draft Recommender

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.
  • Contract duration available upon request
  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.

Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

Technical details

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Security

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Services and support

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Product documentation

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Data security

Help protect confidentiality and data integrity.

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Business process security

Support compliance with regulatory requirements.

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Risk and threat mitigation

Drive continuous improvement across your operations.

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Cloud delivery options

Enable a smooth transformation while meeting security and compliance requirements.

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Installation and setup

Follow these setup instructions so you can start running your SAP software quickly and confidently.

Configuration

Optimize the configuration of SAP products with our comprehensive configuration guide.

Integration

Find out how you can integrate SAP products with your existing IT landscape.

Resources

Initial Setup - SAP Help Portal

Product - SAP Help Portal

Product - Feature Scope Description

Product - What's New

Business Value 3-Pager

Product - Community

Product - Basic Trial

Product Tour

SAP Sales Cloud Version 2, E-mail Draft Recommender

SAP Sales Cloud Version 2, E-mail Draft Recommender Demo