Europe's leader in product discovery powered by authentic intelligence

4.4 rating15

The European leader in personalized product discovery and search. Using authentic intelligence, the unique combination of artificial and human intelligence, we understand every shopper’s intent from the first click - increasing conversions. Enhance your SAP experience.

Overview

Achieve more revenue with AI-powered product discovery

Our AI understands every shopper’s intent from the first click – increasing conversions and boosting revenues by over 30%. Better search results out-of-the-box means less manual effort for you.

Empower your entire eCommerce team with a user-friendly backend

The days of writing tickets and waiting for days to get IT support for small changes are long gone. With our intuitive UI built for business users, your entire eCommerce team can easily make changes themselves - no programming knowledge required.

Save time and resources - let AI and ML do the hard work for you

Our search technology is unlike any other, thanks to our numerous patents in AI and self-developed algorithms. Your results will improve out-of-the-box with FactFinder, meaning less time spent on manually optimizing results and more time spent on the things that really matter to you.

Details

Solution type

Extensions and Add-ons

Industry

Retail, Consumer Products, Wholesale Distribution, Industrial Manufacturing

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Commerce

Features

Increase relevance with Product Discovery

Incredible sales power in one intelligent solution. Search, navigation, merchandising, and analytics work together to make sure customers are never more than a click away from what they are looking for.

Increase relevance with Product Discovery
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Boost conversion with ​1:1 Personalization​

Exceed all expectations with highly dynamic, real-time content that's tailored to each customer. Harness the power of AI-powered 1:1 personalization to delight online shoppers and drive sales.

Boost conversion with ​1:1 Personalization​
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Increase cross-selling with Recommendations

Maximize upselling and cross-selling with personalized and automatic 1:1 product recommendations. The AI analyzes clicks, shopping carts, past purchases, and data on combined sales to generate specific recommendations that adjust in real time to each individual customer.

Increase cross-selling with Recommendations
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Plans and pricing

All plans include:

Self-Learning Site Search: Error-tolerant and Language-independentOptimized Navigation: Less Maintenance, Better ExperienceRanking Rules: Align Results to Your Business ObjectivesAnalytics: Immerse Yourself in the Customer JourneyA/B Testing: Identify Your Profit PointsProduct Filters: Help Customers Find What They Really WantLanding Pages: Quickly and Easily Promote Products

Customer reviews

Product.Pricing.Reviews.PromptForReview.ReviewsExist.MessageWrite a review
June 27, 2025Raghda H.
What do you like best about the product?
FactFinder has elevated our eShop’s native search functionality — it enables product filtering and enriches search results with detailed product information, images, and suggestions. This helps our customers find products more quickly and effectively....
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April 3, 2023Verified User in Wholesale
What do you like best about the product?
Simple yet effective way for an on-site search. Fast integration...
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March 16, 2022Verified User in Wholesale
What do you like best about the product?
FACT-Finder offers a wide range of functions and features for onsite search, navigation, personalization. Moreover, the user interface is intuitive, easy to use and offers great flexibility....
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Technical Information

Solution type Extensions and Add-ons
Category Commerce
Industry Retail, Consumer Products, Wholesale Distribution, Industrial Manufacturing
Works with

SAP Commerce

Resources

FactFinder Next Generation

Next Generation uplifts conversion by +10% for RE-IN

Seefelder: Once ‘digitally desperate’ now receives 78% of orders online

Lifestyle4living: Artificial intelligence helps increase online furniture sales

Tischwelt: +10% Conversion After Upgrading to FACT-Finder Next Generation

Elkjøp Nordic uses search to stay relevant in consumer electronics

Publisher