Europe's leader in product discovery powered by authentic intelligence
The European leader in personalized product discovery and search. Using authentic intelligence, the unique combination of artificial and human intelligence, we understand every shopper’s intent from the first click - increasing conversions. Enhance your SAP experience.
Overview
Achieve more revenue with AI-powered product discovery
Our AI understands every shopper’s intent from the first click – increasing conversions and boosting revenues by over 30%. Better search results out-of-the-box means less manual effort for you.
Empower your entire eCommerce team with a user-friendly backend
The days of writing tickets and waiting for days to get IT support for small changes are long gone. With our intuitive UI built for business users, your entire eCommerce team can easily make changes themselves - no programming knowledge required.
Save time and resources - let AI and ML do the hard work for you
Our search technology is unlike any other, thanks to our numerous patents in AI and self-developed algorithms. Your results will improve out-of-the-box with FactFinder, meaning less time spent on manually optimizing results and more time spent on the things that really matter to you.
Details
Solution type
Extensions and Add-ons
Industry
Retail, Consumer Products, Wholesale Distribution, Industrial Manufacturing
Compatibility
Works with
SAP Commerce
Features
Increase relevance with Product Discovery
Incredible sales power in one intelligent solution. Search, navigation, merchandising, and analytics work together to make sure customers are never more than a click away from what they are looking for.

Boost conversion with 1:1 Personalization
Exceed all expectations with highly dynamic, real-time content that's tailored to each customer. Harness the power of AI-powered 1:1 personalization to delight online shoppers and drive sales.

Increase cross-selling with Recommendations
Maximize upselling and cross-selling with personalized and automatic 1:1 product recommendations. The AI analyzes clicks, shopping carts, past purchases, and data on combined sales to generate specific recommendations that adjust in real time to each individual customer.

Plans and pricing
All plans include:
Large Enterprise
This starting price includes 2M searches and up to 50K products.
Prices are customized to the number of monthly search queries, channels and products.
Price unavailable in this region- Minimum contract 3 years
This starting price includes 2M searches and up to 50K products.
Prices are customized to the number of monthly search queries, channels and products.
Enterprise
This starting price includes 500K searches and up to 50K products.
Prices are customized to the number of monthly search queries, channels and products.
Price unavailable in this region- Minimum contract 3 years
This starting price includes 500K searches and up to 50K products.
Prices are customized to the number of monthly search queries, channels and products.
Mid-Market
This starting price includes 100K searches and up to 50K products.
Prices are customized to the number of monthly search queries, channels and products.
Price unavailable in this region- Minimum contract 3 years
This starting price includes 100K searches and up to 50K products.
Prices are customized to the number of monthly search queries, channels and products.
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Commerce |
| Industry | Retail, Consumer Products, Wholesale Distribution, Industrial Manufacturing |
| Works with |
SAP Commerce |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
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Resources
FactFinder Next Generation
Next Generation uplifts conversion by +10% for RE-IN
Seefelder: Once ‘digitally desperate’ now receives 78% of orders online
Lifestyle4living: Artificial intelligence helps increase online furniture sales
Tischwelt: +10% Conversion After Upgrading to FACT-Finder Next Generation
Elkjøp Nordic uses search to stay relevant in consumer electronics
Publisher
Omikron Data Quality GmbH
From our early days as a start-up to Europe's leading search technology, FactFinder has remained rooted in technological innovation and customer growth. We take pride in what we offer, using proprietary algorithms developed in-house for more than 20 years.

