Fast & Easy Migration Assessment
This migration assessment service will guide your team in transitioning from your existing SAP Sales and Service Cloud systems to the new microservice-based SAP Sales Cloud and Service Cloud Version 2. It includes a detailed report on planning and executing the transition for a smooth upgrade.
Service overview
Business Process Review
Receive expert guidance on SAP Sales Cloud and SAP Service Cloud Version 2. Benefit from in-depth business process mapping, detailed feature insights, and functionality enhancements. Our expertise ensures you leverage these solutions to their full potential, driving optimal business performance.
Planning & Assessment
Understand and align SAP Sales Cloud and SAP Service Cloud Version 2 capabilities with detailed planning and a holistic assessment.
Migration Effort Estimate
Prepare your IT and business teams for SAP Sales Cloud and SAP Service Cloud Version 2 implementation by setting clear expectations and grasping the solution’s holistic architecture. Ensure both teams are aligned to manage the process effectively and fully leverage the system’s capabilities.
Details
Solution type
Professional Services
Compatibility
Works with
- SAP Sales Cloud
- SAP Service Cloud
- SAP Cloud for Customer core applications
Pricing and service scope
Choose a base plan
Migration assessment service for SAP Sales Cloud and SAP Service Cloud
-
Included:
-
Review the existing landscape and architecture of current solution and setup
-
Execute the readiness check report
- Functional assessment
- Feature parity analysis
- Business process review
-
Technical approach for v2 enhancements
-
Side-by-side extensions recommendation
-
Review of customer enhancements, mashups and integrations
- Technical architecture diagram
- Reporting and analytics best practices
-
SAP assessment report and detailed read out presentation
- Feature/funcationality mapping in v2
- Detailed plan for migrating the configuration, setup and data to v2
- Detailed approach recommendation for custom code, integration & mashups migration from v1 to v2
-
-
Metric:
- One time
-
Minimum quantity:
- 1
-
Maximum quantity:
- 1
-
Prerequisites:
-
Customer has a valid cloud subscription for the following:
- SAP Sales and Service Core
- SAP Sales Cloud
- SAP Service Cloud
Customer shall activate the following in the Test System or Production System based upon assessment scope:
- Activate SAP Readiness Check report using SAP support ticket
- Run the SAP Readiness Check report in the Test System
-
-
Contract duration:
- Estimated duration for the service is 6 days
-
Payment method:
- Invoice and credit card
- USD per One Time Fee
- Contract duration available upon request
- Maximum 1 orders
-
Included:
-
Review the existing landscape and architecture of current solution and setup
-
Execute the readiness check report
- Functional assessment
- Feature parity analysis
- Business process review
-
Technical approach for v2 enhancements
-
Side-by-side extensions recommendation
-
Review of customer enhancements, mashups and integrations
- Technical architecture diagram
- Reporting and analytics best practices
-
SAP assessment report and detailed read out presentation
- Feature/funcationality mapping in v2
- Detailed plan for migrating the configuration, setup and data to v2
- Detailed approach recommendation for custom code, integration & mashups migration from v1 to v2
-
-
Metric:
- One time
-
Minimum quantity:
- 1
-
Maximum quantity:
- 1
-
Prerequisites:
-
Customer has a valid cloud subscription for the following:
- SAP Sales and Service Core
- SAP Sales Cloud
- SAP Service Cloud
Customer shall activate the following in the Test System or Production System based upon assessment scope:
- Activate SAP Readiness Check report using SAP support ticket
- Run the SAP Readiness Check report in the Test System
-
-
Contract duration:
- Estimated duration for the service is 6 days
-
Payment method:
- Invoice and credit card
Resources
The SAP Experience: We Hear You.
Scope Document
One-pager
Frequently asked questions
Can the scope of this service be customized for a special request?
If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.
Are any discounts available in the SAP Store?
No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.
What is the delivery process for services that I purchase through the SAP Store?
After purchasing a service via the SAP Store, the delivery process is:
- Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
- Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
- Execution: The service will be delivered according to the scope and terms specified in your purchase.
- Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.
Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.
Need support?
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