Streamline and optimize your calendar management.
Schedule, quickly and easily, a meeting with a customer, by providing them with several time options to choose from. Using Smart Scheduling, you can create a scheduling request. You select different meeting times to send to your customer, set the meeting's name, duration, location, and add a description if needed. Then, AI will write a personalized meeting request including your availability that you can share with your customers.
Overview
Meeting Time Proposal
Quickly create and propose meeting times
Task Automation in Context
Automate routine tasks from right where your teams work using a stand-alone app or Joule
Personalized Customer Relationships
Build stronger relationships with personalized interactions
Details
Solution type
AI Feature
Plans and pricing
Choose a base plan
SAP CX AI Toolkit, Smart Scheduling
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
- Contract duration available upon request
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
Technical Information
Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

Product documentation
View information and documentation for implementing and managing your SAP products.
Data security
Help protect confidentiality and data integrity.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
AI Feature - SAP Help Portal
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
Business Value 3-Pager
Interactive Value Journey
Product - SAP Community