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Get started with SAP Service Cloud

Explore the features of SAP Service Cloud as well as SAP Sales Cloud, both part of the SAP Cloud for Customer solution.


Training
Introduction to SAP Service Cloud
Get an introduction and high-level overview of the SAP Service Cloud.
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Training
Service features of SAP Service Cloud
Learn about omnichannel engagement, sales tickets, and mobile-related functionality.
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Training
General features of SAP Service Cloud
Learn about reports, machine learning, Outlook integration, and offline capabilities.
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Training
Sales features of SAP Service Cloud
Lead and opportunity management, mobile, predictive analytics, and machine learning.
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How-to Video
SAP Service Cloud user interface
Learn about the UI details and capabilities for HTML5, SAP Fiori, and more.
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How-to Video
Integration in SAP Service Cloud

Learn about integration capabilities available out-of-the-box.

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How-to Video
Deployment and architecture of SAP Service Cloud
Discover technical architecture and deployment options.
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How-to Video
Enablement and resources for SAP Service Cloud
Discover the wealth of resources available to keep you informed and up-to-date.
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Learn more about SAP Service Cloud

Community and Events

Product Details

Explore your SAP Service Cloud solution in detail and get insights into the future direction of the product.

SAP Customer Experience Expert Services

Put your customer experience project on the path to success from day one.

Newsletter

Subscribe to the SAP Service Cloud newsletter to get the latest news, trends, and release information in your inbox.
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