Grow your business by truly knowing your customers
Deliver value by understanding who your customers are and how they want to engage with our customer data and CIAM solutions.
Explore the latest research on B2B customer trends
Deliver exceptional cross-channel customer experiences with customer data platforms
The Forrester Wave™: Customer Identity and Access Management, Q4 2020 report
View technical information and documentation for implementing, managing, and configuring SAP Customer Data Cloud solutions.
Learn how to set up your system before you begin implementing SAP Customer Data Cloud solutions.
Browse our comprehensive library of online documentation, like manuals and technical specifications.
Find answers to common questions about SAP Customer Data Cloud solutions.
Learn how SAP Customer Data Cloud solutions include features for trust, security, and compliance in the cloud.
Information security and data privacy practices of SAP Customer Data Cloud are ISO 27001:2013, ISO 27018:2014, and SOC 2 certified to help align information security management systems and practices with evolving policies and regulations.
All data transfer is encrypted using Transport Layer Security (TLS) with select secured ciphers. Likewise, all sensitive information collected by SAP Customer Data Cloud solutions undergoes standard AES256 encryption prior to any permanent storage.
In case of a distributed denial of service (DDoS) attack, SAP Customer Data Cloud solutions switch to a secondary location to filter and direct malicious requests back to the primary data center. Finding new ways to protect our customers is a standard feature.
SAP Customer Data Cloud supports data localization with global data centers in North America, EMEA, Russia, China, and Australia, as well as compliance with regional laws, Web Content Accessibility Guidelines (WCAG), and the Americans with Disabilities Act (ADA).
Delivered through a software-as-a-service (SaaS) model, you can deploy SAP Customer Data Cloud solutions in the public cloud.
Tap into the efficiency and speed of the cloud by running your service on our world-class shared cloud infrastructure. This means minimal IT costs, no servers to maintain, and data security features from SAP.
SAP Customer Data Cloud is designed for scalability, availability, flexibility, and performance.
Simplify implementation and integration of your solution by referring to detailed descriptions, requirements, and steps.
Enable all of your digital touchpoints with a consistent experience using box screen sets and our comprehensive SDKs and APIs.
See how the Identity Exchange Marketplace in SAP Customer Data Cloud offers prebuilt integrations of SAP Customer Data Cloud and your existing experience solutions.
Find out how you can extend and enhance your solutions to support business processes enterprise-wide.
Use webhooks and JavaScript to create unique logic flows for your custom data validations with a centralized strategy to support your business cases.
Enable two-way transfer of permission-based customer data to all of your customer experience solutions quickly and easily with IdentitySync.
Access the SAP Customer Data Cloud client console.
Engage with us through SAP ONE Support Launchpad.
Request access to SAP ONE Support Launchpad.
