AI Features Guide Price List

The following table lists the "Eligible AI Services" and provides the factors for converting the usage of a solution in business metrics into SAP AI units when AI features are used. The resulting AI units consumed are priced in blocks of 100 at a standard list price at the contract start date discounted by any applicable negotiated discount. Unless otherwise indicated, the AI Service No. of Blocks is 1. Unless otherwise indicated, the AI Service Minimum Usage Requirement is 1.

Packages
Add AI Packages
Select All Joule Premium for Customer Experience Joule Premium for Financial Management Joule Premium for Human Capital Management Joule Premium for Spend Management Joule Premium for Supply Chain Management SAP Joule for Consultants Cancel OK
Consumption-Based AI Features
Add AI Features Without Package
Select All SAP Signavio solutions, process recommender SAP Signavio solutions, performance indicators recommender SAP Signavio solutions, process modeler SAP Signavio solutions, BPMN simulation insights SAP Business Integrity Screening for SAP S/4HANA Cloud Private Edition SAP Cash Application (FI-AR) SAP Cash Application, add-on for contract accounting SAP S/4HANA Cloud Private Edition, behavioral insights for contract accounting SAP S/4HANA Cloud Private Edition, transportation management, goods receipt processing SAP S/4HANA Cloud Public Edition, processing of incoming quality certificates with SAP Document AI SAP S/4HANA Cloud Public Edition, sales order creation from unstructured data SAP S/4HANA Cloud Public Edition, processing of payment advices with SAP Document AI SAP CX AI Toolkit, visual search SAP CX AI Toolkit, knowledge indexing SAP Enterprise Service Management, backend entity extraction SAP Enterprise Service Management, e-mail draft recommender SAP Enterprise Service Management, case summary SAP Enable Now, cloud edition, AI-assisted authoring SAP SuccessFactors solutions, SAP Document AI, embedded edition SAP Batch Release Hub for Life Sciences, custom release checks SAP Field Service Management, intelligent filtering SAP Field Service Management, activity summary SAP Field Service Management, equipment insights SAP Market Communication for Utilities, CONTRL-message explanation SAP Service and Asset Manager, mobile execution SAP Sustainability Control Tower, ESG report generation Document Grounding SAP Analytics Cloud, data actions SAP Analytics Cloud, AI-assisted calculations SAP Analytics Cloud, AI-assisted commenting SAP Analytics Cloud, chart summary SAP Cloud ALM, requirement generation SAP Datasphere, AI-assisted search SAP Datasphere, content generation for catalog SAP Datasphere, semantic generation SAP Document AI, workspace SAP Document AI, embedded edition SAP Joule Base SAP LeanIX solutions, inventory builder SAP Micro-App Hub, user learning and change management SAP Traceability Hub, error analysis Cancel OK
Consumption-Based AI Agents
Add AI Agents
Select All Digital Service Agent Shopping Agent Tender Analysis Agent Utilities Customer Self-Service Agent Cancel OK

Packages

Joule Premium for Customer Experience
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 100 Capacity Units 8.00
Up to 250 Capacity Units 7.20
Up to 1,000 Capacity Units 6.50
Up to 2,500 Capacity Units 5.70
From 2,500 Capacity Units 5.00
per Month
Requests
Up to 5,200
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
Capacity Units 2.00
Open in AI Feature Catalog
AI Agent, Basic (4)
AI Agent Requests per Step Deprecation Group
Knowledge Creation Agent
5 Group 1
Q&A Agent
5 Group 1
Quote Creation Agent
5 Group 1
Case Classification Agent
5 Group 1
AI Feature, Standard (20)
AI Feature Requests Deprecation Group
SAP CX AI Toolkit, intelligent Q&A
5 Group 1
SAP CX AI Toolkit, intelligent customer profile
5 Group 1
SAP CX AI Toolkit, smart scheduling
5 Group 1
SAP CX AI Toolkit, standard tools
5 Group 1
SAP CX AI Toolkit, custom AI tool builder
5 Group 1
SAP CX AI Toolkit, product tagging
5 Group 1
SAP CX AI Toolkit, product descriptions
5 Group 1
SAP CX AI Toolkit, smart actions
5 Group 1
SAP Service Cloud Version 2, account synopsis
5 Group 2
SAP Service Cloud Version 2, duplicate detection
5 Group 2
SAP Service Cloud Version 2, case summary
5 Group 2
SAP Service Cloud Version 2, registered product summary
5 Group 2
SAP Service Cloud Version 2, entity extraction​
5 Group 2
SAP Service Cloud Version 2, e-mail draft recommender
5 Group 2
SAP Sales Cloud Version 2, account synopsis
5 Group 2
SAP Sales Cloud Version 2, survey trend summary
5 Group 2
SAP Sales Cloud Version 2, lead booster
5 Group 2
SAP Sales Cloud Version 2, e-mail draft recommender
5 Group 2
SAP Sales Cloud Version 2, duplicate detection
5 Group 2
SAP Sales Cloud Version 2, sales order summary
5 Group 2
AI Feature, Commerce & Marketing Image Services (1)
AI Feature Requests Deprecation Group
SAP CX AI Toolkit, image generation
100 Group 1
AI Feature, Marketing Product (1)
AI Feature Requests Deprecation Group
SAP Engagement Cloud, product finder
5 Group 2
Joule Premium for Financial Management
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 39 Capacity Units 8.00
Up to 200 Capacity Units 7.20
Up to 550 Capacity Units 6.50
Up to 1,000 Capacity Units 5.70
From 1,000 Capacity Units 5.00
per Month
Requests
Up to 5,200
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
Capacity Units 2.00
Open in AI Feature Catalog
AI Feature, AI-Assisted Advanced Support (2)
AI Feature Requests Deprecation Group
SAP Green Ledger, carbon emission analysis
2 Group 2
SAP S/4HANA Cloud Public Edition, configuration for US tax jurisdictions
2 Group 2
AI Feature, AI-Assisted Support (5)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Private Edition, sales order fulfillment monitoring
1 Group 2
SAP S/4HANA Cloud Private Edition, master data governance
1 Group 2
SAP S/4HANA Cloud Public Edition, smart personalization of my home
1 Group 2
SAP S/4HANA Cloud Public Edition, note corrections for project billing
1 Group 2
SAP S/4HANA Cloud Public Edition, error explanation
1 Group 2
AI Feature, AI-Assisted Advanced Transformation (2)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Private Edition, journal upload
140 Group 2
SAP Intelligent Product Recommendation, requirements processing
140 Group 2
AI Feature, AI-Assisted Advanced Insight (5)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Private Edition, depreciation key explanation
20 Group 2
SAP S/4HANA Cloud Public Edition, explanation of fixed asset depreciation keys
20 Group 2
SAP S/4HANA Cloud Public Edition, form extension in localization as a self-service
20 Group 2
SAP S/4HANA Cloud Public Edition, explanation of fixed asset key figures
20 Group 2
SAP S/4HANA Cloud Public Edition, smart personalization of my home for applications
20 Group 2
AI Feature, AI-Assisted Insight (1)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Public Edition, analytical business insights
5 Group 2
Joule Premium for Human Capital Management
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 5,000 Capacity Units 0.50
Up to 25,000 Capacity Units 0.30
Up to 75,000 Capacity Units 0.20
From 75,000 Capacity Units 0.10
per Month
Requests
Up to 325
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
Capacity Units 2.00
Open in AI Feature Catalog
AI Feature, AI-Assisted Insights & Summary (6)
AI Feature Requests Deprecation Group
SAP SuccessFactors Career and Talent Development, career insights
9 Group 2
SAP SuccessFactors Career and Talent Development, successor insights
9 Group 2
SAP SuccessFactors Employee Central, person insights for compensation discussions
9 Group 2
SAP SuccessFactors Performance and Goals, insights into detailed 360 report
9 Group 2
SAP SuccessFactors Performance & Goals, performance insights
9 Group 2
SAP SuccessFactors Recruiting, interview feedback insights
9 Group 2
AI Feature, AI-Assisted Skill Inference (5)
AI Feature Requests Deprecation Group
SAP SuccessFactors Learning, skill inference for learning
1 Group 2
SAP SuccessFactors solutions, skill identification from resume
1 Group 2
SAP SuccessFactors Opportunity Marketplace, skill inference for assignment creation
1 Group 2
SAP SuccessFactors Performance & Goals, skill inference for continuous performance management
1 Group 2
SAP SuccessFactors Succession and Development, successor recommendation
1 Group 2
AI Feature, AI-Assisted Image Generation (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors Learning, image generation for learning
12 Group 2
AI Feature, AI-Assisted Writing & Text Generation (7)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, AI-assisted writing
1 Group 2
SAP SuccessFactors Opportunity Marketplace, assignment creation
1 Group 2
SAP SuccessFactors Performance and Goals, performance goal creation
1 Group 2
SAP SuccessFactors Performance and Goals, development goal creation
1 Group 2
SAP SuccessFactors Performance & Goals, team goals
1 Group 2
SAP SuccessFactors Recruiting, job description enhancement
1 Group 2
SAP SuccessFactors Recruiting, interview questions generation
1 Group 2
AI Feature, AI-Assisted Translation (2)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, bulk translation
1 Group 2
SAP SuccessFactors solutions, extended AI locales
1 Group 2
AI Feature, AI-Assisted Advanced Writing (2)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, writing - translation
8 Group 2
SAP SuccessFactors solutions, AI-assisted writing - text analyzer
8 Group 2
AI Feature, AI-Assisted Skill Arch. Creation (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, skills architecture creation
9 Group 2
AI Feature, AI-Assisted MS Teams App Chat (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, Microsoft Teams chat
1 Group 2
AI Feature, AI-Assisted Sentiment Analysis (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors Performance & Goals, sentiment analysis in 360 reviews
2 Group 2
AI Feature, AI-Assisted Skill Based Recommendation (2)
AI Feature Requests Deprecation Group
SAP SuccessFactors Recruiting, applicant screening
5 Group 2
SAP SuccessFactors Recruiting, job skills on career sites
5 Group 2
AI Feature, Other (1)
AI Feature Deprecation Group
SAP SuccessFactors Employee Central Payroll, explain pay
Group 2
Joule Premium for Spend Management
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 5 Capacity Units 4.00
Up to 10 Capacity Units 3.40
Up to 25 Capacity Units 2.80
Up to 51 Capacity Units 2.20
Up to 200 Capacity Units 1.60
From 200 Capacity Units 1.00
per Month
Requests
Up to 2,600
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
Capacity Units 2.00
Open in AI Feature Catalog
AI Feature, AI-Assisted Support (3)
AI Feature Requests Deprecation Group
SAP Fieldglass Contingent Workforce Management, job description translation
1 Group 2
SAP Fieldglass Contingent Workforce Management, job description creation
1 Group 2
SAP Fieldglass Services Procurement, SOW deliverables creation
1 Group 2
AI Feature, AI-Assisted Advanced Support (1)
AI Feature Requests Deprecation Group
SAP Fieldglass Services Procurement, SOW description creation
2 Group 2
AI Feature, AI-Assisted Transformation (3)
AI Feature Requests Deprecation Group
SAP Ariba Category Management, category segmentation
30 Group 1
SAP Ariba Category Management, market dynamics chart plotting
30 Group 1
SAP Ariba Category Management, cost structure creation
30 Group 1
AI Feature, AI-Assisted Insight (2)
AI Feature Requests Deprecation Group
SAP Ariba Category Management, strategy summarizer
5 Group 2
SAP Ariba Category Management, category strategy recommendation
5 Group 2
Joule Premium for Supply Chain Management
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 39 Capacity Units 8.00
Up to 200 Capacity Units 7.20
Up to 550 Capacity Units 6.50
Up to 1,000 Capacity Units 5.70
From 1,000 Capacity Units 5.00
per Month
Requests
Up to 5,200
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
Capacity Units 2.00
Open in AI Feature Catalog
AI Feature, AI-Assisted Advanced Insight (2)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Private Edition, transportation management, conversational planning
20 Group 2
SAP Integrated Business Planning, analysis of inventory optimization results
7 Group 2
AI Feature, AI-Assisted Transformation (1)
AI Feature Requests Deprecation Group
SAP Commodity Management, commodity work center
30 Group 2
AI Feature, AI-Assisted Insight (2)
AI Feature Requests Deprecation Group
SAP Integrated Business Planning, add-in for Microsoft Excel, AI-assisted planning
6 Group 2
SAP Integrated Business Planning, forecast results analysis
6 Group 2
AI Feature, Other (5)
AI Feature Deprecation Group
SAP S/4HANA Cloud Private Edition, maintenance order recommendation
Group 2
SAP S/4HANA Cloud Private Edition, in-house service initiation
Group 2
SAP S/4HANA Cloud Private Edition, retrieval of equipment information in service management
Group 2
SAP Integrated Business Planning, supply optimization analysis
Group 2
SAP Integrated Business Planning, MRO inventory analysis
Group 2
SAP Joule for Consultants
Pricing Details
Unit of Measure AI Unit Conversion Factor
Users
Capacity Units 35.00
per Month
Requests
Up to 22,900
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
Capacity Units 2.00
Open in AI Feature Catalog
AI Feature, Standard Queries (1)
AI Feature Requests Deprecation Group
SAP Joule for Consultants
9 Group 2

Consumption-Based AI Agents

AI Agent, Basic (1)
Utilities Customer Self-Service Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Steps
Capacity Units 0.005
AI Agent, Advanced (1)
Tender Analysis Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Steps
Capacity Units 0.025
AI Agent, Other (2)
Digital Service Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.20
Shopping Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.20

Consumption-Based AI Features

Document Grounding

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Records
Capacity Units 0.005
SAP Analytics Cloud, data actions

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.23
SAP Analytics Cloud, AI-assisted calculations

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.08
SAP Analytics Cloud, AI-assisted commenting

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.08
SAP Analytics Cloud, chart summary

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.06
SAP Batch Release Hub for Life Sciences, custom release checks

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 100
100 Capacity Units 25.00
SAP Business Integrity Screening for SAP S/4HANA Cloud Private Edition

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month Fixed Fee AI Unit Conversion Factor
Requests
Up to 2 Yes Capacity Units 112.00
Up to 20 Capacity Units 56.00
Up to 50 Capacity Units 17.00
Up to 100 Capacity Units 8.00
Up to 200 Capacity Units 4.00
From 200 Capacity Units 2.00
SAP CX AI Toolkit, visual search

This feature is a part of Deprecation Group 1.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 125
125 Capacity Units 1.00
SAP CX AI Toolkit, knowledge indexing

This feature is a part of Deprecation Group 1.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.001
SAP Cash Application (FI-AR)

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests in Blocks of 10,000
Up to 20 Capacity Units 110.00
Up to 50 Capacity Units 63.00
Up to 100 Capacity Units 35.00
From 100 Capacity Units 26.00
SAP Cash Application, add-on for contract accounting

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests in Blocks of 10,000
Up to 20 Capacity Units 54.00
Up to 50 Capacity Units 25.00
Up to 100 Capacity Units 12.00
Up to 400 Capacity Units 4.00
From 400 Capacity Units 3.00
SAP Cloud ALM, requirement generation

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.40
SAP Datasphere, AI-assisted search

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 100
100 Capacity Units 0.70
SAP Datasphere, content generation for catalog

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.29
SAP Datasphere, semantic generation

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.20
SAP Document AI, workspace

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Users
Capacity Units 100.00
SAP Document AI, embedded edition

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests
Up to 50,000 Capacity Units 0.10
Up to 100,000 Capacity Units 0.0786
Up to 300,000 Capacity Units 0.0614
Up to 500,000 Capacity Units 0.0443
From 500,000 Capacity Units 0.0364
SAP Enable Now, cloud edition, AI-assisted authoring
This Eligible AI Service is scheduled to be removed from the Eligible AI Features Guide as of November 30th, 2030. Until the Removal date, you can continue to activate, deactivate, and use this Eligible AI Service. You may keep this Eligible AI Service activated and continue using it for the remainder of your current Subscription Term.

This feature is a part of Deprecation Group 1.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.004
SAP Enterprise Service Management, backend entity extraction

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.05
SAP Enterprise Service Management, e-mail draft recommender

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests in Blocks of 1,000
Capacity Units 7.00
SAP Enterprise Service Management, case summary

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests in Blocks of 1,000
Capacity Units 7.00
SAP Field Service Management, intelligent filtering

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.01
SAP Field Service Management, activity summary

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.01
SAP Field Service Management, equipment insights

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.01
SAP Joule Base

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.00
SAP LeanIX solutions, inventory builder

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.20
SAP Market Communication for Utilities, CONTRL-message explanation

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests in Blocks of 1,000
Capacity Units 130.00
SAP Micro-App Hub, user learning and change management

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month Fixed Fee AI Unit Conversion Factor
Records
Up to 400 Yes Capacity Units 46.00
From 400 Capacity Units 0.115
SAP S/4HANA Cloud Private Edition, behavioral insights for contract accounting

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month Fixed Fee AI Unit Conversion Factor
Requests in Blocks of 50,000,000
Up to 3 Yes Capacity Units 240.00
Up to 10 Capacity Units 80.00
Up to 30 Capacity Units 72.00
Up to 60 Capacity Units 43.00
Up to 120 Capacity Units 31.00
From 120 Capacity Units 22.00
SAP S/4HANA Cloud Private Edition, transportation management, goods receipt processing

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 100
100 Capacity Units 20.00
SAP S/4HANA Cloud Public Edition, processing of incoming quality certificates with SAP Document AI

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.10
SAP S/4HANA Cloud Public Edition, sales order creation from unstructured data

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.10
SAP S/4HANA Cloud Public Edition, processing of payment advices with SAP Document AI

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.10
SAP Service and Asset Manager, mobile execution

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.05
SAP Signavio solutions, process recommender

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.08
SAP Signavio solutions, performance indicators recommender

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.04
SAP Signavio solutions, process modeler

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.22
SAP Signavio solutions, BPMN simulation insights

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.002
SAP SuccessFactors solutions, SAP Document AI, embedded edition

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
Capacity Units 0.10
SAP Sustainability Control Tower, ESG report generation

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 100
100 Capacity Units 12.00
SAP Traceability Hub, error analysis

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Records
Capacity Units 0.15
1. AI service must be used by Customer for a minimum of six (6) months from the date the AI service is provisioned.
2. To access the AI service, Customers subscribed to the SAP AI Unit Cloud Service and/or the RISE with SAP S/4HANA Cloud, private edition, upgrade option will be required to submit a service request ticket through the relevant ticketing platform, specifying the desired AI Service(s) and the corresponding quantity. Upon receipt of this request, SAP will proceed to provision the requested AI service(s).
3. Group 2 definition can be found in AI Unit supplemental terms and conditions.
6. This AI Service is only available with a subscription to RISE with SAP S/4HANA Cloud, private edition or GROW with SAP S/4HANA Cloud Public Edition (as applicable) and the SAP cloud service where the AI Service is accessible.
7. The AI Unit Conversion Factor for this AI service is based on productive use only.
8. Each available Record will be charged monthly up to 50 megabytes (MB) and any Record in excess will be charged in increments of 50 MB.
10. Customer is entitled to 2 deployed machine learning models. For machine learning models in excess of this limit, Customer must purchase an additional SAP cloud service.
11. An SAP AI agent is software that performs tasks and executes business processes. An “agent run” is triggered by a human query or a system event, ending when the response is received (or the conversation times out). An “agent step” is any agent action that is invoked and processed within the agent run to solve a given task. An agent run consists of at least one or more agent steps.
11a. Agents are metered on the agent steps that are triggered during one agent run. There are 3 agent categories: basic agent consumes 5 Requests per agent step, standard agent consumes 10 Requests per agent step, and advanced agent consumes 25 Requests per agent step.
11b. Basic Agent (5 requests per agent step)
12. As a Marketing Product feature, this Joule Premium for Customer Experience AI service will consume 5 Requests each time it is used.
15. As a Standard feature, this Joule Premium for Customer Experience AI service will consume 5 Requests each time it is used.
16. As a Commerce & Marketing Image Services feature, this Joule Premium for Customer Experience AI service will consume 100 Requests each time it is used.
17. As an AI-Assisted Support feature under either Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 1 Request each time it is used.
18. As an AI-Assisted Advanced Support feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 2 Requests each time it is used.
19. As an AI-Assisted Insight feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 5 Requests each time it is used.
20. As an AI-Assisted Advanced Insight feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 20 Requests each time it is used.
21. As an AI-Assisted Transformation feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 30 Requests each time it is used.
22. As an AI-Assisted Advanced Transformation feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 140 requests.
25. As an AI-Assisted Insight feature under Joule Premium for Supply Chain Management, this AI service will consume 6 Requests each time it is used.
26. As an AI-Assisted Advanced Insight feature under Joule Premium for Supply Chain Management, this AI service will consume 7 Requests each time it is used.
28. As an AI-Assisted Writing & Text Generation feature, this Joule Premium for Human Capital Management AI service will consume 1 Request per request or per page, whichever is higher.
29. As an AI-Assisted Translation feature, this Joule Premium for Human Capital Managment AI service will consume 1 Request each time it is used.
30. As an AI-Assisted MS Teams App Chat feature, this Joule Premium for Human Capital Management AI service will consume 1 Request each time it is used.
31. As an AI-Assisted Skill Inference feature, this Joule Premium for Human Capital Management AI service will consume 1 Request each time it is used.
32. As an AI-Assisted Sentiment Analysis feature, this Joule Premium for Human Capital Management AI service will consume 2 Requests each time it is used.
33. As an Advanced FAQ feature, this Joule Premium for Human Capital Management AI service will consume 3 Requests each time it is used.
34. As an AI-Assisted Skill Based Recommendation feature, this Joule Premium for Human Capital Management AI service will consume 5 Requests per hire.
35. As an AI-Assisted Advanced Writing feature, this Joule Premium for Human Capital Management AI service will consume 8 Requests each time it is used.
36. As an AI-Assisted Insights & Summary feature, this Joule Premium for Human Capital Management AI service will consume 9 Requests each time it is used.
37. As an AI-Assisted Skill Architecture Creation feature, this Joule Premium for Human Capital Management AI service will consume 9 Requests each time it is used.
38. As an AI-Assisted Image Generation feature, this Joule Premium for Human Capital Management AI service will consume 12 Requests each time it is used
40. As a Standard Queries feature, this SAP Joule for Consultants AI service will consume 9 Requests each time it is used.
41. This AI service is only available in limited data centers as described in Documentation.
42. This feature is currently only available for eligible customers enrolled within a corresponding EAC program.
43. One Request is equivalent to 50 million EUR revenue and expense processed via the Eligible AI Feature.
44. As an AI-Assisted Transformation feature under Joule Premium for Supply Chain Management, this AI service will consume 30 Requests each time it is used.
45. This AI Service is only available with a subscription to SAP Micro-App Hub and in particular the app; learning needs analysis micro-app. (SAP Micro-App Hub is available to purchase via the SAP store). For this AI Service, records are the number of AI generated pages of text-based learning content, 1 record equating to 1 page.
46. One Request is equivalent to 1 AI User.
1. AI service must be used by Customer for a minimum of six (6) months from the date the AI service is provisioned.
2. To access the AI service, Customers subscribed to the SAP AI Unit Cloud Service and/or the RISE with SAP S/4HANA Cloud, private edition, upgrade option will be required to submit a service request ticket through the relevant ticketing platform, specifying the desired AI Service(s) and the corresponding quantity. Upon receipt of this request, SAP will proceed to provision the requested AI service(s).
3. Group 2 definition can be found in AI Unit supplemental terms and conditions.
6. This AI Service is only available with a subscription to RISE with SAP S/4HANA Cloud, private edition or GROW with SAP S/4HANA Cloud Public Edition (as applicable) and the SAP cloud service where the AI Service is accessible.
7. The AI Unit Conversion Factor for this AI service is based on productive use only.
8. Each available Record will be charged monthly up to 50 megabytes (MB) and any Record in excess will be charged in increments of 50 MB.
10. Customer is entitled to 2 deployed machine learning models. For machine learning models in excess of this limit, Customer must purchase an additional SAP cloud service.
11. An SAP AI agent is software that performs tasks and executes business processes. An “agent run” is triggered by a human query or a system event, ending when the response is received (or the conversation times out). An “agent step” is any agent action that is invoked and processed within the agent run to solve a given task. An agent run consists of at least one or more agent steps.
11a. Agents are metered on the agent steps that are triggered during one agent run. There are 3 agent categories: basic agent consumes 5 Requests per agent step, standard agent consumes 10 Requests per agent step, and advanced agent consumes 25 Requests per agent step.
11b. Basic Agent (5 requests per agent step)
12. As a Marketing Product feature, this Joule Premium for Customer Experience AI service will consume 5 Requests each time it is used.
15. As a Standard feature, this Joule Premium for Customer Experience AI service will consume 5 Requests each time it is used.
16. As a Commerce & Marketing Image Services feature, this Joule Premium for Customer Experience AI service will consume 100 Requests each time it is used.
17. As an AI-Assisted Support feature under either Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 1 Request each time it is used.
18. As an AI-Assisted Advanced Support feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 2 Requests each time it is used.
19. As an AI-Assisted Insight feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 5 Requests each time it is used.
20. As an AI-Assisted Advanced Insight feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 20 Requests each time it is used.
21. As an AI-Assisted Transformation feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 30 Requests each time it is used.
22. As an AI-Assisted Advanced Transformation feature under Joule Premium for Finance or Joule Premium for Spend, this AI service will consume 140 requests.
25. As an AI-Assisted Insight feature under Joule Premium for Supply Chain Management, this AI service will consume 6 Requests each time it is used.
26. As an AI-Assisted Advanced Insight feature under Joule Premium for Supply Chain Management, this AI service will consume 7 Requests each time it is used.
28. As an AI-Assisted Writing & Text Generation feature, this Joule Premium for Human Capital Management AI service will consume 1 Request per request or per page, whichever is higher.
29. As an AI-Assisted Translation feature, this Joule Premium for Human Capital Managment AI service will consume 1 Request each time it is used.
30. As an AI-Assisted MS Teams App Chat feature, this Joule Premium for Human Capital Management AI service will consume 1 Request each time it is used.
31. As an AI-Assisted Skill Inference feature, this Joule Premium for Human Capital Management AI service will consume 1 Request each time it is used.
32. As an AI-Assisted Sentiment Analysis feature, this Joule Premium for Human Capital Management AI service will consume 2 Requests each time it is used.
33. As an Advanced FAQ feature, this Joule Premium for Human Capital Management AI service will consume 3 Requests each time it is used.
34. As an AI-Assisted Skill Based Recommendation feature, this Joule Premium for Human Capital Management AI service will consume 5 Requests per hire.
35. As an AI-Assisted Advanced Writing feature, this Joule Premium for Human Capital Management AI service will consume 8 Requests each time it is used.
36. As an AI-Assisted Insights & Summary feature, this Joule Premium for Human Capital Management AI service will consume 9 Requests each time it is used.
37. As an AI-Assisted Skill Architecture Creation feature, this Joule Premium for Human Capital Management AI service will consume 9 Requests each time it is used.
38. As an AI-Assisted Image Generation feature, this Joule Premium for Human Capital Management AI service will consume 12 Requests each time it is used
40. As a Standard Queries feature, this SAP Joule for Consultants AI service will consume 9 Requests each time it is used.
41. This AI service is only available in limited data centers as described in Documentation.
42. This feature is currently only available for eligible customers enrolled within a corresponding EAC program.
43. One Request is equivalent to 50 million EUR revenue and expense processed via the Eligible AI Feature.
44. As an AI-Assisted Transformation feature under Joule Premium for Supply Chain Management, this AI service will consume 30 Requests each time it is used.
45. This AI Service is only available with a subscription to SAP Micro-App Hub and in particular the app; learning needs analysis micro-app. (SAP Micro-App Hub is available to purchase via the SAP store). For this AI Service, records are the number of AI generated pages of text-based learning content, 1 record equating to 1 page.
46. One Request is equivalent to 1 AI User.
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