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AI Features Guide Price List

The following table lists the "Eligible AI Services" and provides the factors for converting the usage of a solution in business metrics into SAP AI units when AI features are used. The resulting AI units consumed are priced in blocks of 100 at a standard list price at the contract start date discounted by any applicable negotiated discount. Unless otherwise indicated, the AI Service No. of Blocks is 1. Unless otherwise indicated, the AI Service Minimum Usage Requirement is 1.

Packages
Add AI Packages
Select All Joule Premium for Customer Experience Joule Premium for Financial Management Joule Premium for Human Capital Management Joule Premium for Spend Management Joule Premium for Supply Chain Management SAP Joule for Consultants Cancel OK
Consumption-Based AI Features
Add AI Features Without Package
Select All SAP Enterprise Continuous Testing by Tricentis, automated test case generation SAP Signavio solutions, process recommender SAP Signavio solutions, performance indicators recommender SAP Signavio solutions, process modeler SAP Signavio solutions, BPMN simulation insights SAP Signavio solutions, context analyzer, text-to-event matching SAP Signavio solutions, context analyzer, sentiment analysis SAP Business Integrity Screening for SAP S/4HANA Cloud Private Edition SAP Cash Application (FI-AR) SAP Cash Application, add-on for contract accounting SAP S/4HANA Cloud Private Edition, SAP Joule for Developers, ABAP AI capabilities SAP S/4HANA Cloud Private Edition, transportation management, goods receipt processing SAP S/4HANA Cloud Private Edition, behavioral insights for contract accounting SAP S/4HANA Cloud Public Edition, processing of incoming quality certificates with SAP Document AI SAP S/4HANA Cloud Public Edition, sales order creation from unstructured data SAP S/4HANA Cloud Public Edition, processing of payment advices with SAP Document AI SAP S/4HANA Cloud Public Edition, SAP Joule for Developers, ABAP AI capabilities SAP CX AI Toolkit, visual search SAP CX AI Toolkit, knowledge indexing SAP Enterprise Service Management, backend entity extraction SAP Enterprise Service Management, e-mail draft recommender SAP Enterprise Service Management, case summary SAP Enterprise Service Management, document extraction SAP Enable Now, cloud edition, AI-assisted authoring SAP SuccessFactors solutions, SAP Document AI, embedded edition SAP Batch Release Hub for Life Sciences, custom release checks SAP Field Service Management, intelligent filtering SAP Field Service Management, activity summary SAP Field Service Management, equipment insights SAP Market Communication for Utilities, CONTRL-message explanation SAP Service and Asset Manager, mobile execution SAP Sustainability Control Tower, ESG report generation Document Grounding SAP Analytics Cloud, data actions SAP Analytics Cloud, AI-assisted calculations SAP Analytics Cloud, AI-assisted commenting SAP Analytics Cloud, chart summary SAP BTP, ABAP environment, SAP Joule for Developers, ABAP AI capabilities SAP Cloud ALM, requirement generation SAP Datasphere, AI-assisted search SAP Datasphere, content generation for catalog SAP Datasphere, semantic generation SAP Document AI, workspace SAP Document AI, embedded edition SAP Joule Base SAP LeanIX solutions, inventory builder SAP Micro-App Hub, user learning and change management SAP Traceability Hub, error analysis Cancel OK
Consumption-Based AI Agents
Add AI Agents
Select All ALM Alert Resolution Agent ALM Dashboard Generation Agent Digital Service Agent Enterprise Content Research Agent Collection Agent Process Consulting Agent Shopping Agent Spare Parts Request Processing Agent Tender Analysis Agent Utilities Customer Self-Service Agent Cancel OK
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Packages

Joule Premium for Customer Experience
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 100 8.00
Up to 250 7.20
Up to 1,000 6.50
Up to 2,500 5.70
From 2,500 5.00
per Month
Requests
Up to 5,200
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
2.00
Open in AI Feature Catalog
AI Agent, Other (4)
AI Agent Deprecation Group
Quote Creation Agent
Group 1
Knowledge Creation Agent
Group 1
Q&A Agent
Group 1
Case Classification Agent
Group 1
Commerce & Marketing Image Services (1)
AI Feature Requests Deprecation Group
SAP CX AI Toolkit, image generation
100 Group 1
Marketing Product (1)
AI Feature Requests Deprecation Group
SAP Engagement Cloud, product finder
5 Group 2
Standard (21)
AI Feature Requests Deprecation Group
SAP Service Cloud Version 2, account synopsis
5 Group 2
SAP Service Cloud Version 2, duplicate detection
5 Group 2
SAP Service Cloud Version 2, case summary
5 Group 2
SAP Service Cloud Version 2, registered product summary
5 Group 2
SAP Service Cloud Version 2, entity extraction​
5 Group 2
SAP Service Cloud Version 2, e-mail draft recommender
5 Group 2
SAP Service Cloud Version 2, premise billed consumption summary
5 Group 2
SAP CX AI Toolkit, intelligent Q&A
5 Group 1
SAP CX AI Toolkit, intelligent customer profile
5 Group 1
SAP CX AI Toolkit, smart scheduling
5 Group 1
SAP CX AI Toolkit, standard tools
5 Group 1
SAP CX AI Toolkit, custom AI tool builder
5 Group 1
SAP CX AI Toolkit, product tagging
5 Group 1
SAP CX AI Toolkit, product descriptions
5 Group 1
SAP CX AI Toolkit, smart actions
5 Group 1
SAP Sales Cloud Version 2, account synopsis
5 Group 2
SAP Sales Cloud Version 2, survey trend summary
5 Group 2
SAP Sales Cloud Version 2, lead booster
5 Group 2
SAP Sales Cloud Version 2, e-mail draft recommender
5 Group 2
SAP Sales Cloud Version 2, duplicate detection
5 Group 2
SAP Sales Cloud Version 2, sales order summary
5 Group 2
Joule Premium for Financial Management
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 39 8.00
Up to 200 7.20
Up to 550 6.50
Up to 1,000 5.70
From 1,000 5.00
per Month
Requests
Up to 5,200
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
2.00
Open in AI Feature Catalog
AI-Assisted Advanced Insight (5)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Private Edition, depreciation key explanation
20 Group 2
SAP S/4HANA Cloud Public Edition, explanation of fixed asset depreciation keys
20 Group 2
SAP S/4HANA Cloud Public Edition, form extension in localization as a self-service
20 Group 2
SAP S/4HANA Cloud Public Edition, explanation of fixed asset key figures
20 Group 2
SAP S/4HANA Cloud Public Edition, smart personalization of my home for applications
20 Group 2
AI-Assisted Advanced Support (2)
AI Feature Requests Deprecation Group
SAP Green Ledger, carbon emission analysis
2 Group 2
SAP S/4HANA Cloud Public Edition, configuration for US tax jurisdictions
2 Group 2
AI-Assisted Advanced Transformation (2)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Private Edition, journal upload
140 Group 2
SAP Intelligent Product Recommendation, requirements processing
140 Group 2
AI-Assisted Insight (1)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Public Edition, analytical business insights
5 Group 2
AI-Assisted Support (5)
AI Feature Requests Deprecation Group
SAP S/4HANA Cloud Private Edition, master data governance
1 Group 2
SAP S/4HANA Cloud Private Edition, sales order fulfillment monitoring
1 Group 2
SAP S/4HANA Cloud Public Edition, smart personalization of my home
1 Group 2
SAP S/4HANA Cloud Public Edition, note corrections for project billing
1 Group 2
SAP S/4HANA Cloud Public Edition, error explanation
1 Group 2
Joule Premium for Human Capital Management
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 5,000 0.50
Up to 25,000 0.30
Up to 75,000 0.20
From 75,000 0.10
per Month
Requests
Up to 325
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
2.00
Open in AI Feature Catalog
Advanced FAQ (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors Employee Central Payroll, explain pay
3 Group 2
AI-Assisted Advanced Writing (2)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, writing - translation
8 Group 2
SAP SuccessFactors solutions, AI-assisted writing - text analyzer
8 Group 2
AI-Assisted Image Generation (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors Learning, image generation for learning
12 Group 2
AI-Assisted Insights & Summary (6)
AI Feature Requests Deprecation Group
SAP SuccessFactors Recruiting, interview feedback insights
9 Group 2
SAP SuccessFactors Career and Talent Development, career insights
9 Group 2
SAP SuccessFactors Career and Talent Development, successor insights
9 Group 2
SAP SuccessFactors Performance and Goals, insights into detailed 360 report
9 Group 2
SAP SuccessFactors Performance & Goals, performance insights
9 Group 2
SAP SuccessFactors Employee Central, person insights for compensation discussions
9 Group 2
AI-Assisted MS Teams App Chat (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, Microsoft Teams chat
1 Group 2
AI-Assisted Sentiment Analysis (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors Performance & Goals, sentiment analysis in 360 reviews
2 Group 2
AI-Assisted Skill Arch. Creation (1)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, skills architecture creation
9 Group 2
AI-Assisted Skill Based Recommendation (2)
AI Feature Requests Deprecation Group
SAP SuccessFactors Recruiting, applicant screening
5 Group 2
SAP SuccessFactors Recruiting, job skills on career sites
5 Group 2
AI-Assisted Skill Inference (5)
AI Feature Requests Deprecation Group
SAP SuccessFactors Learning, skill inference for learning
1 Group 2
SAP SuccessFactors Opportunity Marketplace, skill inference for assignment creation
1 Group 2
SAP SuccessFactors Succession and Development, successor recommendation
1 Group 2
SAP SuccessFactors solutions, skill identification from resume
1 Group 2
SAP SuccessFactors Performance & Goals, skill inference for continuous performance management
1 Group 2
AI-Assisted Translation (2)
AI Feature Requests Deprecation Group
SAP SuccessFactors solutions, bulk translation
1 Group 2
SAP SuccessFactors solutions, extended AI locales
1 Group 2
AI-Assisted Writing & Text Generation (7)
AI Feature Requests Deprecation Group
SAP SuccessFactors Recruiting, job description enhancement
1 Group 2
SAP SuccessFactors Recruiting, interview questions generation
1 Group 2
SAP SuccessFactors Opportunity Marketplace, assignment creation
1 Group 2
SAP SuccessFactors Career and Talent Development, development goal creation
1 Group 2
SAP SuccessFactors solutions, AI-assisted writing
1 Group 2
SAP SuccessFactors Performance and Goals, performance goal creation
1 Group 2
SAP SuccessFactors Performance & Goals, team goals
1 Group 2
Joule Premium for Spend Management
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 5 4.00
Up to 10 3.40
Up to 25 2.80
Up to 51 2.20
Up to 200 1.60
From 200 1.00
per Month
Requests
Up to 2,600
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
2.00
Open in AI Feature Catalog
AI-Assisted Advanced Support (1)
AI Feature Requests Deprecation Group
SAP Fieldglass Services Procurement, SOW description creation
2 Group 2
AI-Assisted Insight (2)
AI Feature Requests Deprecation Group
SAP Ariba Category Management, strategy summarizer
5 Group 2
SAP Ariba Category Management, category strategy recommendation
5 Group 2
AI-Assisted Support (3)
AI Feature Requests Deprecation Group
SAP Fieldglass Services Procurement, SOW deliverables creation
1 Group 2
SAP Fieldglass Contingent Workforce Management, job description translation
1 Group 2
SAP Fieldglass Contingent Workforce Management, job description creation
1 Group 2
AI-Assisted Transformation (3)
AI Feature Requests Deprecation Group
SAP Ariba Category Management, category segmentation 30 Group 1
SAP Ariba Category Management, market dynamics chart plotting 30 Group 1
SAP Ariba Category Management, cost structure creation 30 Group 1
Joule Premium for Supply Chain Management
Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Users
Up to 39 8.00
Up to 200 7.20
Up to 550 6.50
Up to 1,000 5.70
From 1,000 5.00
per Month
Requests
Up to 5,200
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
2.00
Open in AI Feature Catalog
AI-Assisted Advanced Insight (3)
AI Feature Requests Deprecation Group
SAP Integrated Business Planning, analysis of inventory optimization results
7 Group 2
SAP Integrated Business Planning, supply optimization analysis
7 Group 2
SAP S/4HANA Cloud Private Edition, transportation management, conversational planning
20 Group 2
AI-Assisted Insight (2)
AI Feature Requests Deprecation Group
SAP Integrated Business Planning, add-in for Microsoft Excel, AI-assisted planning
6 Group 2
SAP Integrated Business Planning, forecast results analysis
6 Group 2
AI-Assisted Transformation (1)
AI Feature Requests Deprecation Group
SAP Commodity Management, commodity work center
30 Group 2
AI Feature, Other (5)
AI Feature Deprecation Group
SAP Integrated Business Planning, MRO inventory analysis
Group 2
SAP Integrated Business Planning, system security check
Group 2
SAP S/4HANA Cloud Private Edition, retrieval of equipment information in service management
Group 2
SAP S/4HANA Cloud Private Edition, in-house service initiation
Group 2
SAP S/4HANA Cloud Private Edition, maintenance order recommendation
Group 2
SAP Joule for Consultants
Pricing Details
Unit of Measure AI Unit Conversion Factor
Users
35.00
per Month
Requests
Up to 22,900
Unit of Measure AI Unit Conversion Factor
Overage Requests in Blocks of 1,000
2.00
Open in AI Feature Catalog
Benchmarking (1)
AI Feature Requests Deprecation Group
SAP Joule for Consultants, custom knowledge benchmarking
50 Group 2
Standard Queries (1)
AI Feature Requests Deprecation Group
SAP Joule for Consultants
9 Group 2

Consumption-Based AI Agents

Consumption-Based (5)
ALM Alert Resolution Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.02
ALM Dashboard Generation Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.02
Enterprise Content Research Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.02
Process Consulting Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.02
Spare Parts Request Processing Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.02
Other (4)
Digital Service Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.20
Shopping Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.20
Tender Analysis Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.025
Utilities Customer Self-Service Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.005
Forward Deployed Engineering (1)
Collection Agent

This agent is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Actions
0.01

Consumption-Based AI Features

Document Grounding

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Records
0.005
SAP Analytics Cloud, data actions

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.23
SAP Analytics Cloud, AI-assisted calculations

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.08
SAP Analytics Cloud, AI-assisted commenting

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.08
SAP Analytics Cloud, chart summary

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.06
SAP BTP, ABAP environment, SAP Joule for Developers, ABAP AI capabilities

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.007
SAP Batch Release Hub for Life Sciences, custom release checks

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 100
100 25.00
SAP Business Integrity Screening for SAP S/4HANA Cloud Private Edition

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month Fixed Fee AI Unit Conversion Factor
Requests
Up to 2 Yes 112.00
Up to 20 56.00
Up to 50 17.00
Up to 100 8.00
Up to 200 4.00
From 200 2.00
SAP CX AI Toolkit, visual search

This feature is a part of Deprecation Group 1.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 125
125 1.00
SAP CX AI Toolkit, knowledge indexing

This feature is a part of Deprecation Group 1.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.001
SAP Cash Application (FI-AR)

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests in Blocks of 10,000
Up to 20 110.00
Up to 50 63.00
Up to 100 35.00
From 100 26.00
SAP Cash Application, add-on for contract accounting

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests in Blocks of 10,000
Up to 20 54.00
Up to 50 25.00
Up to 100 12.00
Up to 400 4.00
From 400 3.00
SAP Cloud ALM, requirement generation

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.40
SAP Datasphere, AI-assisted search

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 100
100 0.70
SAP Datasphere, content generation for catalog

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.29
SAP Datasphere, semantic generation

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.20
SAP Document AI, workspace

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Users
100.00
SAP Document AI, embedded edition

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests
Up to 1,000 0.086
Up to 10,000 0.057
Up to 50,000 0.033
Up to 300,000 0.029
Up to 800,000 0.026
From 800,000 0.02
SAP Enable Now, cloud edition, AI-assisted authoring
This Eligible AI Service is scheduled to be removed from the Eligible AI Features Guide as of November 30th, 2030. Until the Removal date, you can continue to activate, deactivate, and use this Eligible AI Service. You may keep this Eligible AI Service activated and continue using it for the remainder of your current Subscription Term.

This feature is a part of Deprecation Group 1.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.004
SAP Enterprise Continuous Testing by Tricentis, automated test case generation

This feature is a part of Deprecation Group 1.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.10
SAP Enterprise Service Management, backend entity extraction

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.05
SAP Enterprise Service Management, e-mail draft recommender

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 1,000
1,000 7.00
SAP Enterprise Service Management, case summary

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 1,000
1,000 7.00
SAP Enterprise Service Management, document extraction

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests
Up to 1,000 0.086
Up to 10,000 0.057
Up to 50,000 0.033
Up to 300,000 0.029
Up to 800,000 0.026
From 800,000 0.02
SAP Field Service Management, intelligent filtering

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.01
SAP Field Service Management, activity summary

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.01
SAP Field Service Management, equipment insights

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.01
SAP Joule Base

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.00
SAP LeanIX solutions, inventory builder

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.20
SAP Market Communication for Utilities, CONTRL-message explanation

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 1,000
1,000 130.00
SAP Micro-App Hub, user learning and change management

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month Fixed Fee AI Unit Conversion Factor
Records
Up to 400 Yes 46.00
From 400 0.115
SAP S/4HANA Cloud Private Edition, SAP Joule for Developers, ABAP AI capabilities

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.007
SAP S/4HANA Cloud Private Edition, transportation management, goods receipt processing

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 100
100 20.00
SAP S/4HANA Cloud Private Edition, behavioral insights for contract accounting

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month Fixed Fee AI Unit Conversion Factor
Requests in Blocks of 50,000,000
Up to 3 Yes 240.00
Up to 10 80.00
Up to 30 72.00
Up to 60 43.00
Up to 120 31.00
From 120 22.00
SAP S/4HANA Cloud Public Edition, processing of incoming quality certificates with SAP Document AI

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests
Up to 1,000 0.086
Up to 10,000 0.057
Up to 50,000 0.033
Up to 300,000 0.029
Up to 800,000 0.026
From 800,000 0.02
Unit of Measure AI Unit Conversion Factor
Users
100.00
SAP S/4HANA Cloud Public Edition, sales order creation from unstructured data

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests
Up to 1,000 0.086
Up to 10,000 0.057
Up to 50,000 0.033
Up to 300,000 0.029
Up to 800,000 0.026
From 800,000 0.02
Unit of Measure AI Unit Conversion Factor
Users
100.00
SAP S/4HANA Cloud Public Edition, processing of payment advices with SAP Document AI

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure per Month AI Unit Conversion Factor
Requests
Up to 1,000 0.086
Up to 10,000 0.057
Up to 50,000 0.033
Up to 300,000 0.029
Up to 800,000 0.026
From 800,000 0.02
Unit of Measure AI Unit Conversion Factor
Users
100.00
SAP S/4HANA Cloud Public Edition, SAP Joule for Developers, ABAP AI capabilities

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.007
SAP Service and Asset Manager, mobile execution

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.05
SAP Signavio solutions, process recommender

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.08
SAP Signavio solutions, performance indicators recommender

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.04
SAP Signavio solutions, process modeler

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.22
SAP Signavio solutions, BPMN simulation insights

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.002
SAP Signavio solutions, context analyzer, text-to-event matching

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Records
0.015
SAP Signavio solutions, context analyzer, sentiment analysis

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Records
0.015
SAP SuccessFactors solutions, SAP Document AI, embedded edition

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Requests
0.10
SAP Sustainability Control Tower, ESG report generation
This Eligible AI Service is scheduled to be removed from the Eligible AI Features Guide as of 10 December, 2026. As of the Removal date, this feature will become part of the underlying Cloud Service and will remain available without AI Units consumption.

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure Billing Block Size AI Unit Conversion Factor
Requests in Blocks of 100
100 12.00
SAP Traceability Hub, error analysis

This feature is a part of Deprecation Group 2.

Pricing Details
Unit of Measure AI Unit Conversion Factor
Records
0.15
1. AI service must be used by Customer for a minimum of six (6) months from the date the AI service is provisioned.
2. To access the AI service, Customers subscribed to the SAP AI Unit Cloud Service and/or the RISE with SAP S/4HANA Cloud, private edition, upgrade option will be required to submit a service request ticket through the relevant ticketing platform, specifying the desired AI Service(s) and the corresponding quantity. Upon receipt of this request, SAP will proceed to provision the requested AI service(s).
3. The Group 2 definition can be found in the AI Units Order Form.
6. This AI service is only available with a subscription to SAP Cloud ERP Private; RISE with SAP S/4HANA Cloud, private edition; SAP S/4HANA Cloud Public Edition; or GROW with SAP S/4HANA Cloud Public Edition (as applicable) and the SAP cloud service where the AI service is accessible.
7. The AI Unit Conversion Factor for this AI service is based on productive use only.
8. Each available Record will be charged monthly up to 50 megabytes (MB) and any Record in excess will be charged in increments of 50 MB.
10. Customer is entitled to 2 deployed machine learning models. For machine learning models in excess of this limit, Customer must purchase an additional SAP cloud service.
12. This AI service is only available in limited data centers as described in Documentation.
13. This feature is currently only available for eligible customers enrolled within a corresponding EAC program.
14. One Request is equivalent to 50 million EUR revenue and expense processed via the Eligible AI Feature.
15. This AI Service is only available with a subscription to SAP Micro-App Hub and in particular the app; learning needs analysis micro-app. (SAP Micro-App Hub is available to purchase via the SAP store). For this AI Service, records are the number of AI generated pages of text-based learning content, 1 record equating to 1 page.
16. One Request is equivalent to 1 AI User.
17. The usage metric “Action” replaces the previously used usage metrics “Request” and “Step.” For the corresponding AI agents, all three terms, “Action,” “Request,” and “Step,” refer to the same unit of measurement.
18. Availability and use of certain agent capabilities may depend on applicable prerequisites, configurations, technical requirements, or other enablement criteria, Please contact your SAP account team for additional information.
19. This Cloud Service is EU Access eligible. SAP is not required to provide EU Access unless explicitly agreed in the Order Form between Customer and SAP. EU Access eligible Cloud Services are subject to the EU Access provisions in the Order Form.
1. AI service must be used by Customer for a minimum of six (6) months from the date the AI service is provisioned.
2. To access the AI service, Customers subscribed to the SAP AI Unit Cloud Service and/or the RISE with SAP S/4HANA Cloud, private edition, upgrade option will be required to submit a service request ticket through the relevant ticketing platform, specifying the desired AI Service(s) and the corresponding quantity. Upon receipt of this request, SAP will proceed to provision the requested AI service(s).
3. The Group 2 definition can be found in the AI Units Order Form.
6. This AI service is only available with a subscription to SAP Cloud ERP Private; RISE with SAP S/4HANA Cloud, private edition; SAP S/4HANA Cloud Public Edition; or GROW with SAP S/4HANA Cloud Public Edition (as applicable) and the SAP cloud service where the AI service is accessible.
7. The AI Unit Conversion Factor for this AI service is based on productive use only.
8. Each available Record will be charged monthly up to 50 megabytes (MB) and any Record in excess will be charged in increments of 50 MB.
10. Customer is entitled to 2 deployed machine learning models. For machine learning models in excess of this limit, Customer must purchase an additional SAP cloud service.
12. This AI service is only available in limited data centers as described in Documentation.
13. This feature is currently only available for eligible customers enrolled within a corresponding EAC program.
14. One Request is equivalent to 50 million EUR revenue and expense processed via the Eligible AI Feature.
15. This AI Service is only available with a subscription to SAP Micro-App Hub and in particular the app; learning needs analysis micro-app. (SAP Micro-App Hub is available to purchase via the SAP store). For this AI Service, records are the number of AI generated pages of text-based learning content, 1 record equating to 1 page.
16. One Request is equivalent to 1 AI User.
17. The usage metric “Action” replaces the previously used usage metrics “Request” and “Step.” For the corresponding AI agents, all three terms, “Action,” “Request,” and “Step,” refer to the same unit of measurement.
18. Availability and use of certain agent capabilities may depend on applicable prerequisites, configurations, technical requirements, or other enablement criteria, Please contact your SAP account team for additional information.
19. This Cloud Service is EU Access eligible. SAP is not required to provide EU Access unless explicitly agreed in the Order Form between Customer and SAP. EU Access eligible Cloud Services are subject to the EU Access provisions in the Order Form.
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