Automate call summaries from SAP Sales Cloud using AI and share them via email
Create concise phone call summaries using generative AI and share automated insight via email by joining SAP Sales Cloud system with custom Node.js solution deployed on SAP Business Technology Platform.
Overview
Improve decision-making with quick access to key insights from sales calls
Customers can extract and share insights from sales calls using generative AI. Integrating SAP Sales Cloud with SAP BTP enables efficient processing of call transcripts, helping sales teams stay aligned, act quickly, and improve decisions and business outcomes.
Reduce manual workload and save time
Eliminate manual reviews by using AI-powered summarization to generate automated call summaries. This gives customers fast access to relevant insights, reduces time spent on admin tasks, and allows teams to focus on higher-value activities.
Deliver key findings automatically by email to designated recipients
Customers can configure the solution to send summaries to specific stakeholders, ensuring that critical insights are delivered promptly. This streamlines communication, fosters alignment across teams, and supports faster responses to client needs or internal issues - all without additional overhead.
Details
Solution type
APIs and Technical Components
Industry
Cross-Industry, Retail, Telecommunications
Compatibility
Works with
Features
Generate concise overviews of SAP Sales Cloud call content with generative AI
Quickly understand key customer insights with AI that extracts and condenses top business topics from call transcriptions. This feature helps users identify needs, objections, and opportunities faster, reducing review time and improving the effectiveness of sales follow-ups.
Select how many past days of calls to include in the summarization
Stay focused on what matters most by filtering summaries based on recent activity. This capability delivers only the latest updates to stakeholders, keeping everyone aligned with fast-moving sales processes and helping prioritize the most current opportunities.
Distribute summarized insights to predefined recipients with no manual effort
Start sharing summarized content automatically via email with selected users. This feature simplifies information flow, keeps decision-makers informed effortlessly, and promotes consistent knowledge sharing with boosting responsiveness and team alignment.
Plans and pricing
Basic
Please contact the publisher for more details about the plans and pricing available for this solution. This plan assumes implementation on customer's infrastructure
- Minimum contract 1 year
Please contact the publisher for more details about the plans and pricing available for this solution. This plan assumes implementation on customer's infrastructure
Technical Information
| Solution type | APIs and Technical Components |
| Category | Artificial Intelligence |
| Industry | Cross-Industry, Retail, Telecommunications |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Compliance |
EU data privacy This product complies with European Union requirements for data privacy. |
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Apollogic AI Assistant for SAP Sales Cloud presentation
AI Assistant Application description
Apollogic's SAP Business Technology Platform offer
Publisher
Apollogic Sp. Z o.o.
At Apollogic, we build custom IT solutions and business software to automate and optimize workflows. With 10+ years of experience, we support digital transformation using AI, IoT, mixed reality, and analytics. We also offer IT audits, consulting, and finance system integration.
