Joule Agents and Joule Assistants
Automate workflows end to end with context-aware agents and assistants
Joule Agents are AI agents with business process expertise that automate workflows at scale. Joule Assistants turn intent into action by using deep role and process context to coordinate Joule Agents and execute complex workflows across the business.
Drive enterprise-scale productivity with:
Agents encoded with SAP’s 50+ years of business process expertise.
Context-aware assistants that direct ready-to-use agents across all functions.
AI that acts like teammates to make managing agents, data, and applications as easy as asking.
Accelerate complex workflows
Reduce time spent on multi-step workflows by up to 75% to speed business execution, boost productivity, and free up teams for high-value work.*
Simplify AI adoption
Turn intent into impact faster with assistants that know your role, domain, and how your business runs, coordinating the right agents that connect data, tools and applications.
Realize AI value at scale
Deliver enterprise-wide results with expert agents and assistants that reliably connect and optimize business-critical processes across functions.
Adapt sourcing at the speed of business with Joule and SAP Ariba
Explore how Joule’s Sourcing Agent helps managers quickly refine sourcing events, navigate geopolitical risks, and stay ahead in dynamic supply chains.
AI that delivers real business impact faster
Accelerate business outcomes with agents and assistants grounded in deep context, industry knowledge, and enterprise-grade governance.
Decades of proven process and industry expertise
Embedded in code, rules, and SAP Knowledge Graph as a reliable foundation for autonomous coordination.
Solve bigger company-wide problems
Execute complex workflows like adjusting plans, optimizing resources, and simplifying purchasing.
Ground AI in trusted business context
Joule Agents and Joule Assistants access a unified, trusted data layer in SAP Business Data Cloud—enriched with business semantics and powered by SAP Knowledge Graph—to understand how data, processes, and policies connect across the enterprise.
Deliver more accurate, context-aware decisions
With deep relational context and dependency awareness, Joule can draw more precise conclusions, apply policy-aware reasoning, and act with greater confidence across complex business scenarios.
Scale AI from simple tasks to autonomous business operations
By understanding the full business landscape—not isolated data points—Joule Agents and Assistants can take on larger, cross-functional challenges and help drive more autonomous, intelligent operations.
SAP AI Agent Hub helps you effectively discover, deploy, and govern Joule Agents with:
A centralized dashboard that provides a clear, unified view of all agents in use—including custom and third-party agents.
Resources that help IT managers discover agents for more use cases and explore their value.
A KPI dashboard that offers insights into governance, adoption, and ROI.
Design, deploy, and manage custom AI agents
Joule Studio: Build trusted custom agentic solutions
Create AI agents by simply describing desired business outcome in plain language. Your teams can build with low-code or pro-code and leverage agent frameworks such as LangChain and LlamaIndex for full flexibility and control.
SAP AI Agent Hub: Centrally manage and govern AI agents
Discover, inventory, and govern agents across your landscape with a single, vendor-agnostic command center. Gain full visibility into performance, understand business impact, and ensure every agent operates within its architectural and organizational context.
Build, deploy, and scale AI agents across your enterprise
Get ready for enterprise-wide agentic AI supported by SAP. Register today for upcoming webcasts and see the SAP Business AI Platform in action.
Browse Joule Agents and Joule Assistants by business function
Expert agents and assistants automate time-consuming manual processes across all domains, so your people can focus on strategic work.
See how customers are succeeding with SAP
Transforming service operations with Joule Classification Agent
See how Bosch redefined service excellence by replacing rigid, rule-based workflows with a Joule Agent that intelligently routes customer cases in real time.
Driving efficiency with agentic AI
Explore how Mota-Engil eliminated manual goods receipt entry and accelerated invoice clearance with a procure-to-pay smart agent built on SAP BTP, SAP Business Data Cloud, and Joule.
Saving time with a custom-built procurement agent
Learn how Uniper used Joule Studio to turn complex procurement processes into simple, conversational actions for faster decision making, enabling employees to focus on more-strategic work.
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See SAP solutions in action
Get a closer look at how SAP solutions work across your business processes.