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SAP Business ByDesign: Cloud-based ERP for mid-market companies and subsidiaries

Manage your entire business with a single cloud ERP solution – SAP Business ByDesign. Ideally suited for mid-market companies and subsidiaries of large corporations, this complete and integrated SaaS suite supports financials, human resources, sales, procurement, customer service, supply chain management, and more.

Why SAP Business ByDesign?

Because the cloud-based business management software support everything from finance to CRM – and is available anytime, anywhere, on almost any device. It helps medium-sized businesses seize new opportunities and accelerate growth – and it helps subsidiaries take advantage of head office resources, while keeping their flexibility.

  • Streamline end-to-end processes and maximize efficiency across your organization
  • Gain timely business insights with integrated analytics and reporting powered by SAP HANA
  • Manage your business from anywhere, at any time, with built-in mobile apps
  • Rely on highly secure data centers that are managed, monitored, and maintained by SAP experts

Cloud ERP: The Great Enabler of Growth

In a recent study, Mint Jutras investigated the ERP goals, challenges, and status of nearly 800 companies around the world. Explore the results – and learn why SaaS solutions tend to reach their first go-live milestone 14% faster than on-premise. 

The Three Dimensions of SAP Business ByDesign Set the Stage for Growth

Can SAP Business ByDesign really fuel growth and maximize profits? Mint Jutras reviewed the solution’s capabilities, architecture, and usability to find out. Read this report to review the results and discover why not all cloud ERP software is created equal.                


Divestitures: Growth Redirected

When Evonik decided to divest some of its operating units, in order to focus purely on chemicals, it needed to carve those units out of their SAP ERP implementation. Learn why Evonik decided to use SAP Business ByDesign as an interim solution for the businesses being divested.                



Learn how SAP Business ByDesign can simplify the lives of business users and IT staff:

Capabilities by Line of Business

Customer Relationship Management (CRM)

Expertly manage your marketing, sales, and service processes – and drive customer engagement – with SAP Business ByDesign.

  • Marketing
    Use personalized customer information for more effective campaigns, lead generation and qualification, and sales team handovers.
  • Sales
    Gain complete sales force automation and improve account management – from contact interactions to invoicing.
  • Service
    Equip employees with the tools and insights they need to deliver superior service and boost customer satisfaction.

Demo: CRM 360 view with SAP Business ByDesign

Get a real-time view of your financial condition, streamline your core accounting processes, and better manage cash and liquidity.

  • Financial and managerial accounting
    Manage accounts for multiple operating units, currencies, and reporting standards.
  • Cash flow management
    Use customer and supplier transaction data to get real-time visibility into your cash position.

Demo: Cash and Liquidity Management with SAP Business ByDesign

Demo: Complex Fixed Asset Management with SAP Business ByDesign

Demo: Multi-GAAP reporting with SAP Business ByDesign

Human Resources (HR)
Streamline HR processes such as organization management, workforce administration, time and attendance, and employee self-service.

  • Onboarding
    Simplify employee onboarding – and give employees and managers easy access to all relevant information.
  • Time, attendance, and labor management
    Manage time, labor, and compensation more effectively.
  • HR self-services
    Empower employees to self-manage time sheets, procurement processes, and personal information.
  • Payroll
    Facilitate payroll processing and take advantage of interfaces for third-party payroll providers.
  • Requests and approvals
    Create and monitor policy-compliant purchase requests and automated approvals.

Empower employees with self-service procurement capabilities to save time and costs. Centralize supplier information and negotiate better deals.

  • Sourcing
    Maintain a central database of supplier and product information – making it easier to negotiate better prices and manage multiple supplier contracts.
  • Purchasing
    Streamline your company's purchasing activities – and provide buyers with real-time information so they can negotiate better prices.

Demo: Automate RFQ Process with Multiple Suppliers with SAP Business ByDesign

Project Management
Manage projects of any size and complexity with SAP Business ByDesign. Facilitate collaboration – and make it easy for your teams to manage, deliver, and monitor projects in real time.

  • Improve project management effectiveness
  • Positively impact project delivery
  • Run projects more profitably

Demo: Integrated Project Management and Real Time Visibility with SAP Business ByDesign

Demo: Intercompany Project Management with SAP Business ByDesign

Demo: Project based MRP with SAP Business ByDesign

Supply Chain Management (SCM)
Improve supply chain effectiveness with better supply-demand matching – and increase flexibility by streamlining collaboration with customers and suppliers.

  • Product development
    Accelerate time to market – and ensure product design meets customer specs. 
  • SCM setup
    Get a clear view of your supply networks and layouts for supply chain modeling.
  • Planning and control
    Control material flows with an exception-driven approach to procurement planning.
  • Manufacturing, warehousing, and logistics
    Efficiently produce high quality products, better manage production, and automate related processes.

Demo: Demand Planning with SAP Business ByDesign

Demo: Intercompany Stock Transfer with SAP Business ByDesign

Demo: Intercompany Supply Planning with SAP Business ByDesign


Additional demos:

Demo: Customized User Experience with SAP Business ByDesign

Demo: Improve process efficiency and transparency with SAP Business ByDesign

Capabilities by Business Size

Mid-Market Businesses
SAP Business ByDesign helps medium-sized businesses seize new opportunities, quickly adapt to change, and improve overall business performance. The ERP cloud software is globally available and can support changing business models, international expansion, and success in new markets.  

  • On demand: Ready to run when you are
  • Insightful: Empowers your people with real-time analytics
  • Extensible: Adapts to your business needs
  • Intuitive: Improves user adoption and productivity
  • Mobile: Delivers anytime, anywhere access to business information
  • Global: Operational in 90+ countries

Subsidiaries of Large Enterprises

Maximize visibility, efficiency, and control across your subsidiaries with a single ERP application. Our two-tier, cloud-based business management software is ideally suited for large corporations with sales, distribution, or service-type subsidiaries. It seamlessly combines the resources and stability of your corporate office with the flexibility and local insight of your branches.

  • Manage multiple subsidiaries according to each of their unique needs, structures, and processes
  • Minimize the cost and effort involved with adding, divesting, and managing subsidiaries
  • Improve integration and collaboration between your corporate organization and subsidiaries
  • Get up and running quickly – and avoid the large capital outlays required for on-premise software
Capabilities by Industry

Get an integrated, real-time view of your manufacturing operations – and optimize your entire process to shrink costs and meet customer needs faster.

  • Improve manufacturing efficiency by streamlining and integrating processes
  • Simplify the management of new sales channels, channel partners, and markets
  • Increase customer satisfaction and loyalty with a 360-degree view of every customer

Professional Services

Integrate and automate your professional services processes – including financials, client and project management, and more.  

  • Get real-time visibility into your projects – from project planning to execution
  • Develop the right services, ensure on-time delivery, and replicate your success
  • Target your services with greater insight into the customer lifecycle
  • Differentiate your firm by planning and delivering maximum client value
  • Evaluate project and client profitability to help meet your portfolio goals

Wholesale Distribution

Accurately forecast demand – and adapt and execute quickly – for lower inventory costs and improved customer satisfaction.

  • Forecast demand to optimize supply and ensure profitability
  • Gain visibility into your supply chain and track the delivery of long lead-time items
  • Reduce operational costs while optimizing inventory levels and working capital
  • Increase customer satisfaction and loyalty – despite competition from price-focused companies
  • Present one face to the customer across your business, regardless of channel or region
Technical Capabilities
APIs and SDK
With access to APIs and SDK, developers and administrators can personalize and extend SAP ByDesign and integrate the solution with other back-office systems to meet unique business needs.
Office Integration
Integration of ByDesign application with Microsoft outlook allows synchronization of contacts, e-mail, appointments and task from Outlook .
  • Create service requests, opportunities and leads from incoming e-mails and appointments 
  • Flexibility to download business data in Microsoft excel. Capabilities to write back data from excel into the ByDesign system

Input-Output Management

  • Generate documents in print, fax ,e-mail
  • Generate external communication of business content and export across different output channels like e-mail, print, fax etc. 
  • Allow users to setup task notifications via e-mail

Key User Capabilities & End-User Personalization

  • Personalize the SAP Business ByDesign solution as per the user preferences
  • Personalize quick links, the latest news, embedded reports
  • Adjust the layout of a screen section or a mashup as in all screens
  • Allow key users to adapt the theme, company logo and add custom fields according to the business needs. These adaptations could be used in forms, reports, user interfaces (UIs), or integration within the scope of the project

Workflow Configuration

  • Define multi-step approvals according to your business processes using work distribution rules 
  • Create customized rules for notifications or e-mails based on your business scenarios
Collaboration Window
Collaboration Window is a desktop integration tool that acts as a central hub for people-to-people collaboration and for external devices and services. It enables communication with business partners using communication channels such as e-mail, and it provides business context information relevant to a business partner and workflow. It also provides information on missed alerts, tasks, and notifications in the ByDesign system, as well as on missed calls if an add-in telephony integration solution has been integrated with SAP Business ByDesign.
Fast and effective way to  prepare and validate data prior to loading, the SAP ByDesign Migration tool controls costs by reducing manual migration efforts and avoiding deployment delays.
Embedded Support
Provides capabilities for user to create an incident (with automatic collection of diagnostic data) from any screen of ByDesign. The created incident can be tracked and processed without the need of any external tool. Additionally, integration with enterprise search enables users to search for similar incidents or  solutions & troubleshooting information.
Enterprise Search
Enterprise search allows search through the entire ByDesign solution. Creation of tags/sticky notes on any screen and also search them using enterprise search. 
Business Analytics
Using the extensive and flexible business analytics feature, it is possible to easily create custom reports using the guided procedures. It also allows to control the visibility of the reports by assigning them only to specific users/roles.
Business Configuration
Adopt the solution to meet the day-to-day business requirements at any time in the lifecycle of the solution without the need of technical skills.
Mass Processing & Scheduling Capabilities
Support for mass processing of business data which can be scheduled to execute in background. The reoccurrence scheduling capabilities can be utilized to execute the processing periodically at defined intervals.
Help Center/Learning Center
Along with basic concepts of ByDesign, get access to quick guides,business background, how-to information. Also connect with communities and troubleshooting documents, navigation patterns and tasks based on the role of the user.
With capabilities like secured e-mail, scan all incoming and outgoing documents for viruses and authorization based service consumption. Support to single sign-on capability makes Business ByDesign a secured product.

System requirements for SAP Business ByDesign

System and software requirements vary according to specific customer scenarios. Please refer to the system and software requirements overview for a list of supported devices, hardware, operating systems, apps, and browsers.

System Requirement
Supported operating system & browsers
  • MS Windows Vista (32-Bit): Internet Explorer
  • MS Windows 7 (32-Bit and 64-Bit): Internet Explorer
  • MS Windows 8: Internet Explorer
  • MS Windows 10: Internet Explorer
  • Mac OS X 10.6 or higher: Safari, Internet Explorer
Minimum hardware requirements
  • Pentium 4, 2.4 GHz or faster (recommended: Intel Core 2 Duo, 2.4 GHz with a 1066 MHz front-side bus)
  • At least 1 GB of RAM (2 GB recommended)
Minimum network requirements
  • Upstream: 1 Mbps
  • Downstream: 1 Mbps
  • Latency: 200 ms or better
Additional software requirements

In order to run the SAP Business ByDesign Web application, the following software is required:

  • Microsoft Silverlight 5.1 or higher
  • Adobe Reader 8.1.3 or higher

Affordable subscription-based pricing

SAP Business ByDesign is licensed through monthly subscription fees calculated on a named-user basis. There are three categories of users: self-service users, team users, and enterprise users – and pricing and functionality vary for each.

With SAP Business ByDesign, you don’t need to worry about software system maintenance. All core services such as backup, recovery, and regular upgrades are covered by SAP and included in the monthly fee. You can choose to deploy the complete solution – or you can address your immediate business needs first and add functionality as required.


Public Edition

Shared hardware, quarterly releases, and upgrade dates determined by SAP.
  • Tenants (minimum): 1
  • Users (minimum): 20

Private Edition

Dedicated multi-tenant system, quarterly releases, and upgrade dates jointly determined by SAP and the customer.
  • Tenants (minimum): 10
  • Users (minimum): 200



Contact your local SAP account executive for additional subscription options

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Get Started

Explore resources to help you set up and start using SAP Business ByDesign.


Visit our resource library

Refer to the Getting Started section of the SAP Business ByDesign library for information on using search, built-in learning and help, and the Home Work Center.

Configure your solution

See the Configuration section of the library for for a step-by-step overview of the installation process – including scoping, fine tuning, business roles, workflows, and more.

Download the user guide

Read the SAP Business ByDesign User Guide for an introduction to basic navigation, training and learning content, and other important features.


Find an SAP partner to help with your implementation


View integration scenarios

Review SAP Business ByDesign Integration Scenarios for information on integrating the software with third-party on-premise and cloud solutions.

Integrate custom data

Consult SAP Business ByDesign Integration Guide for Custom Data for an overview of the architecture options needed to merge data from your legacy systems.

Connect to your existing apps

Consult the Technical Connectivity Guide for On-Demand, On-Premise, and Hybrid Applications* to learn how to connect SAP Business ByDesign to your existing apps.

Discover Web Service APIs

Our Web Service APIs make it easy to integrate with SAP Business ByDesign. They enable secure remote access to data and processes based on standards such as SOAP and WSDL.

Need help with your cloud integrations? Learn about SAP Cloud Professional Services


What’s new in SAP Business ByDesign?

Review What's New in SAP Business ByDesign – an online guide covering the latest features and updates for our cloud-based ERP software.

Reporting with SAP Business ByDesign

Take this openSAP course to learn how to harness the software’s built-in analytics, create reports in browser or Excel-based environments, and more.

Find an SAP partner to help with your implementation

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