Empower associates, optimize inventory, and simplify store order fulfillment

Extend SAP Order Management Services into physical stores to maximize profitability and improve customer outcomes. Associate-optimized workflows enable efficient pick, pack, and preparation of orders for in-store pickup or ship-to-home via built-in shipping integrations.

Overview

Empower associates to delight customers and maximize revenue opportunities

Enable seamless omnichannel order execution in every store, where physical and digital experiences come together, with efficient and intuitive store fulfillment.

Delight your customers with faster order conversion using in-store inventory

Access “in the moment” inventory availability to maximize fulfillment options. Reduce short shipments and canceled orders by including store inventory in the order orchestration process.

Optimize associate workflows for efficiency and profitability

Drive efficiency, increase profitability, and improve outcomes with associate workflows that reduce overhead, increase speed of service, and align with store operations.

Details

Solution type

Extensions and Add-ons

Industry

Retail, Consumer Products

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Commerce CloudSAP ERPSAP MarketingShow more

Features

Streamline store order fulfillment workflows

Optimized workflows improve store productivity and ensure efficient fulfillment. Step-by-step instructions guide pick accuracy, packing, and dispatch.

Streamline store order fulfillment workflows
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Support express fulfillment based on customer data

Empower retailers to reward their most loyal customers with fulfillment prioritization and streamlined promotions that drive higher customer retention, increased order values, and improved profitability.

Support express fulfillment based on customer data
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Optimize workflows with intuitive task management

Leverage easy-to-follow workflows to efficiently manage all digital order fulfillment types and enable associates to maximize fulfillment speed, accuracy, and completion.

Optimize workflows with intuitive task management
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Plans and pricing

OneView Store Fulfillment

Dedicated cloud account and three SaaS environments (sandbox, pre-production, and production)

Cloud infrastructure and maintenance

24/7 support

Developer portal access, including API documentation and knowledge base documentation

Ongoing releases, product support and remediation

Transaction log output to standard queue

SaaS framework access

Pick + Pack

Pickup + Delivery

-------------------

Add On Modules for additional cost:

POS , Mobile POS and Self Checkout

Promotions

Clienteling

Includes 100 Stores
Price unavailable in this region
  • Minimum contract 1 year

Dedicated cloud account and three SaaS environments (sandbox, pre-production, and production)

Cloud infrastructure and maintenance

24/7 support

Developer portal access, including API documentation and knowledge base documentation

Ongoing releases, product support and remediation

Transaction log output to standard queue

SaaS framework access

Pick + Pack

Pickup + Delivery

-------------------

Add On Modules for additional cost:

POS , Mobile POS and Self Checkout

Promotions

Clienteling

Includes 100 Stores

Technical Information

Solution type Extensions and Add-ons
Category Sales
Industry Retail, Consumer Products
Works with
  • SAP Commerce Cloud
  • SAP ERP
  • SAP Marketing

Resources

OneView Unified Commerce Platform Overview

OneView Store Fulfillment

OneView Point of Sale

OneView Mobile Checkout

OneView Unified Commerce Platform in Action

Publisher