Run CX as one autonomous system
Increase efficiency across your CX operations with AI assistants that coordinate specialized agents to autonomously execute complex CX workflows at scale.
Overview
Ground every customer interaction in the full business truth
Unify ERP, CX, and all of your data so AI sees the full picture—enabling real-time insight, personalization, and accurate responses across channels.
Run the entire CX stack autonomously
Move beyond point solutions with AI that executes and optimizes end-to-end CX—reducing manual work and helping teams focus on growth.
Break silos and connect CX workflows across the enterprise
Orchestrate workflows across teams with AI that connects data, processes, and decisions—delivering seamless, end-to-end customer experiences.
Details
Solution type
Business Essentials
Compatibility
Works with
Features
Campaign Assistant
Ignite smarter campaigns that hit the mark every time. Campaigns that once took weeks to build now launch in a day. AI handles targeting, content, and optimization across every channel, freeing your team to focus on strategy and driving more revenue per campaign.
Sales Assistant
Turn pipeline into revenue, faster. Spot risk before it stalls a deal, sharpen every forecast, and let AI generate quotes instantly so your team spends less time building and more time closing.
Merchandising Assistant
Turn every product decision into a growth driver. Continuously evaluate and optimize product content across agentic search, SEO, and storefronts—using live commerce data to surface pricing opportunities, flag assortment gaps, and optimize promotions in real time so merchandisers spend less time in spreadsheets and more time driving margin.
Case Management Assistant
Streamline case preparation, processing, and resolution to optimize productivity and ensure consistent service quality. AI learns from every resolved inquiry, converting experts' knowledge into reusable best practices every service rep can access.
