Skip to Content
Contacte-nos
Iniciar Chat Chat Offline
Fale via chat com um representante da SAP.
Contacte-nos
Envie-nos um email com os seus comentários, dúvidas ou feedback.

SAP Conversational AI

Image of two conversation bubbles

Webinar: Transform your enterprise with chatbots

Discover how SAP Conversational AI can help you improve employee productivity, customer retention, and revenue by providing an end-to-end enterprise bot-building platform and a powerful digital assistant.

Tuesday, September 10

 Register for the Webinar

Revolutionize your customer and employee experience with AI chatbots

Enlarge
Previous

SAP Conversational AI Bot-Building Platform

Create conversational bots with powerful training, building, connecting and monitoring modules.

SAP Conversational AI Digital Assistant

Single point of entry into SAP’s Intelligent Enterprise. Embed intelligent chatbots in one unique conversational interface.

SAP Conversational AI Bot Training

Plug human-like text understanding into AI chatbots

SAP Conversational AI bot-building platform

Build and custom conversational flows.
Next

SAP Conversational AI

Transform the experience of your employees and customers by building and deploying powerful conversational interfaces. Efficiently manage your HR, procurement or travel tasks by leveraging an end-to-end bot-building platform and a digital assistant for the enterprise. Benefit from a full integration with SAP software products.

  • Cloud deployment
  • End-to-end platform for creating AI chatbots
  • Proprietary, multilingual NLP technology
  • Full integration with SAP products
Learn more

Key Benefits

Previous Next
Pictogram of a woman in a suit

Transform your employee experience

Turn conversations into actions and improve productivity, commitment, and innovation of your employees with AI chatbots.

Illustration of a person shopping online

Revolutionize customer experience

Improve productivity, customer retention, and revenue by automating customer service with powerful chatbots designed for the enterprise.

Pictogram of a light bulb that looks like a head

Integrate with other SAP products

Guide the user to the right page, answer FAQs, and execute simple tasks with AI chatbots that are fully integrated with a wide range of SAP solutions.

Key Capabilities

Transform customer and employee experiences with an end-to-end bot-building platform and a powerful digital assistant for the enterprise.


Enlarge
Previous

SAP Conversational AI

Bot Analytics – Leverage user data to improve the performance of your AI chatbot

Bot Training – Plug human-like text understanding into AI chatbots

Bot Connector – Connect your AI chatbot to any channel in a click

Enterprise Digital Assistant

Next
Previous Next

End-to-end bot-building platform

Leverage our bot-building platform to train, build, connect, and monitor intelligent chatbots.

  • Analyze text inputs in any language with our world-class natural language processing (NLP) technology
  • Build adaptable conversational flows and skills through our powerful bot builder
  • Connect chatbots to any SAP solution, external communication channel, or back-end system
  • Understand how customers and employees talk to your chatbot and improve the user experience based on usage and training data

Enterprise digital assistant

Enhance the user experience of your employees with a unique conversational interface for the enterprise.

  • Complete all your enterprise tasks with a conversational interface that uses voice or text
  • Manage and access all your AI chatbots on different channels and SAP applications from a unified interface
  • Humanize conversational experiences across SAP and non-SAP applications

See how customers are succeeding with SAP

Previous Next

Improve experiences in a highly regulated market

See how Groupe Mutuel is improving customer service and satisfaction with a chatbot that lets customers ask questions 24x7.

Reduce operating costs and increase productivity

Learn how NHK Spring is increasing user satisfaction with an intelligent ticketing system and chatbot services.

Technical Information

This service is deployed in the cloud and is available as software as a service (SaaS), so you can access it from any Web browser or mobile device.


Previous Next
Pictogram of a wrench

Setup guide

Understand the core concepts of bot-building functionality within SAP Conversational AI.

Pictogram of a book and a video screen

Tutorials

Follow our tutorials with step-by-step instructions on how to build your first AI chatbot.

Pictogram of two interlocking puzzle pieces

Product features

Explore the latest features of SAP Conversational AI that can help your workforce handle simple tasks.

Pictogram of a group of people

Developer community

Connect with our bot-building community around the world for fast learning and quick answers on SAP Conversational AI.

Pricing and Packaging

Deployed in the cloud, SAP Conversational AI is available as software as a service (SaaS) through a monthly subscription, based on the number of bots.
Previous Next

Licensing and purchasing

Contact your SAP representative for details of subscription pricing.

See additional products

SAP Conversational AI works smoothly with our machine learning solutions, enabling you to create multiple bot workflows and self-learning bots.


Previous Next
Image of a robot in a speech bubble representing chatbots

SAP Intelligent Robotic Process Automation

Build powerful bots with a comprehensive robotic process automation platform that supports AI, natural language processing technology, and preconfigured bots.

Image of a head inside a cog representing machine learning

SAP Leonardo Machine Learning Foundation

Unlock knowledge from structured and unstructured data using machine learning technology to enable intelligent enterprise applications.

Get maximum value from SAP Conversational AI

Jump-start your SAP solution implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Previous Next
Icon of people

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

Icon of hands

Support

Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

image of an icon

Security and Compliance

Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data center.

Connect with us

Iniciar Chat Chat Offline
Fale via chat com um representante da SAP.
Contacte-nos
Envie-nos um email com os seus comentários, dúvidas ou feedback.
Back to top