SAP Document AI

Transform your business with AI-powered document processing for smarter, automated, and more efficient processes.
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What is SAP Document AI?

SAP Document AI is an end-to-end document processing solution for structured and unstructured data from a wide range of business documents that helps streamline data handling and automate business processes.

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Save up to 70% of time on document processing* by integrating and matching business data with SAP applications. Use the solution to:

  • Reduce manual effort and errors through intelligent matching and automation

  • Achieve greater accuracy and informed decision-making with AI

  • Cut processing costs and lower total cost of ownership (TCO)

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Key benefits

Boost productivity with automated, integrated workflows

Reduce time to value and increase productivity by automating data handling across a wide range of unstructured documents through integration with SAP applications.

Enhance accuracy and quality of file handling with AI

Improve document processing quality by minimizing errors and lowering TCO with reliable infrastructure and state-of-the-art AI at scale.

Simplify operations with an intuitive, secure experience

Reduce manual tasks and simplify processes with a customizable, user-friendly experience while ensuring robust security and compliance with top privacy standards.

Key features

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Flexible document intake and various input channels

Enable rapid document intake through API integration, an intuitive user interface, and automated data ingestion from sources such as emails while meeting diverse operational needs with a flexible, efficient workflow.

Intuitive user experience

Ensure a seamless, efficient workflow with intuitive tools for upload, validation, review, and data enrichment. Provide user interfaces for efficient large-volume document validation and easy configurations, integrations with the SAP Start site and SAP Fiori launchpad, and localizations in 34 languages.

Advanced OCR with broad language support

Enhance document processing with advanced optical character recognition (OCR) capabilities such as robust handwriting and barcode detection and support for more than 35 file formats. Extract text and information from documents in more than 100 languages to effortlessly scale your global operations.

State-of-the-art AI and generative AI technology

Use the latest AI technologies, including pretrained transformers and large language models, for superior document understanding and processing. Ensure accuracy and adaptability while minimizing the need for extensive training data with blended AI methods.

Preconfigured content for business documents

Streamline business processes and ensure reliable handling of critical business content with preconfigured content for essential business documents such as invoices, purchase orders, and delivery notes.

Instant learning

Drive progressive refinement and reliability by enabling your system to continuously learn from your own data and user corrections. Adapt to new formats and feedback loops to enhance data extraction accuracy and boost the overall value of your AI solution.

Flexible configuration and extensibility tools

Customize your document processing system with flexible schema configurations, templating, and field formatting options, ensuring a tailored fit for your unique business needs. Enrich master data and adjust prompts for fields and schemas with business-relevant input for seamless extensibility.

Flexible availability and global scaling

Scale your document processing operations globally with reliable infrastructure across hyperscalers and global data centers. Maintain data sovereignty and performance using geographically distributed resources in AWS, Azure, and GCP. Ensure E.U.-only access for compliance with regulatory requirements.

Pricing

Choose a base plan

Document AI, premium edition

  • How to purchase:

    • If you wish to license SAP Document AI service you can do it via Pay-As-You-Go for SAP BTP or SAP BTP Enterprise Agreement at Try and Buy SAP BTP.
    • Explore service plans, metrics, and pricing options at SAP Discovery Center.
  • In blocks of 100 Documents
  • Contract duration 3 to 12 months
  • Auto-renewal

  • How to purchase:

    • If you wish to license SAP Document AI service you can do it via Pay-As-You-Go for SAP BTP or SAP BTP Enterprise Agreement at Try and Buy SAP BTP.
    • Explore service plans, metrics, and pricing options at SAP Discovery Center.

Add-ons to enhance your plan

  • Available for Document AI, premium edition

    Document AI, premium edition (User)

    Empowers administrators to manage document automation workflows end-to-end, defining extraction schemas and integrating multiple channels. Relevant data can be extracted and mapped without the need to maintain templates, while real-time monitoring...
    • In blocks of 1 Users
    • Contract duration 3 to 12 months
    • Auto-renewal
    • In blocks of 1 Users
    • Contract duration 3 to 12 months
    • Auto-renewal
  • Available for Document AI, premium edition

    Document AI, premium edition (Request)

    Streamlines and automates end-to-end document processing across enterprise workflows, enabling intelligent information extraction from documents based on predefined schemas. Enhances productivity and accuracy while supporting scalable integrati...
    • In blocks of 1 Form Requests
    • Contract duration 3 to 12 months
    • Auto-renewal
    • In blocks of 1 Form Requests
    • Contract duration 3 to 12 months
    • Auto-renewal

SAP applications with AI document processing built in

SAP Document AI is natively embedded in these SAP applications so you can improve document processing quality in every aspect of your business.

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Centralize invoice processing with SAP Business Network, available on SAP Business Technology Platform for SAP S/4HANA Cloud Public Edition.

Explore SAP Ariba Central Invoice Management​ 
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Additional SAP applications with AI document processing built in

Intelligent invoice conversion in SAP Business Network

Enhance efficiency with automated invoice upload and conversion. Reduce manual entry errors and minimize rejected invoices.

Explore SAP Business Network 

Processing sales orders in SAP S/4HANA Cloud Public Edition

Save 70% of time processing sales orders.* Enhance efficiency and manage high volumes with generative AI–powered document processing.

Learn more about SAP Cloud ERP 

See how customers are succeeding with SAP

Efficient processing of cultural fund applications

The City of Hamburg used SAP Document AI to automatically evaluate and classify 6 million documents for its aid application platform.

Read the customer story 

Transformed paper- and PDF-based invoice processes

DeAgostini processed 54,000 supplier invoices in a year without disrupting operations using SAP Document AI to automate processes.

Read the customer story 

Automated reimbursement process

HomeMade made processes faster and more efficient as well as more cost-effective through automation with SAP solutions.

Read the customer story 

Frequently asked questions

SAP Document AI offers four service plans:

  • Free: Try premium functionality for free.

  • Base: Process core document types in selected languages.

  • Premium: Process a wide range of document types and use built-in or custom document types and feedback data for high accuracy. This tier includes workflows for multistep processing.

  • Embedded: Get enhanced features and capabilities embedded in SAP applications for seamless integration.

For more information about the service plans and their commercial models, visit the Discovery Center service catalog.

SAP Document AI combines in-house developed models with technology from the SAP partner ecosystem to ensure high accuracy in document processing. All technology is optimized and benchmarked for documents, adhering to the highest data protection standards. No data is used for retraining without explicit consumer approval.

The quality of the uploaded file impacts processing accuracy. To get better extraction and enrichment results, read OCR best practices.
With the Premium or Premium Plus plans, activate the instant learning feature to access user corrections for training the AI and apply them to subsequent documents.

For prompt optimization during schema creation, read extraction using generative AI best practices.

To purchase SAP Document AI, please visit SAP Store.

For more information on SAP Document AI, visit the SAP Help page or join the SAP Community.

The default storage duration for documents is seven days, but this can be configured by the service consumer. For more details, visit SAP Help.

Check out the SAP road map explorer for upcoming innovations and updates planned for SAP Document AI in 2025.

* Numbers assumed for a consumer products company with €1 billion in revenue and 2,000 employees. Annual benefits result from one or more value drivers. Source: SAP Value Management.

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