Phoenix Global: Transforming operations to optimize processes and customer service
Phoenix Global is a global leader in the metals and mining services and sustainablesolutions. Using its proprietary technology, Phoenix Global provides metal recovery and scrap processing, scrap management, and co-product processing, handling, andmarketing.As the company grew since its founding in 2006, it added IT systems and capabilities in its locations, which resulted in fragmentation and data silos. GROW with SAP S/4HANA Cloud Public Edition provided Phoenix Global with the foundation for its Data Connect initiative, a digital ecosystem that enables real-time visibility, consistent processes company-wide, and enhanced customer service. Faça o download do documentoPhoenix Global : Transforming
operations to optimize processes
and customer service
Phoenix Global is a global leader in the metals and mining services and sustainable
solutions. Using its proprietary technology, Phoenix Global provides metal recovery and
scrap processing, scrap management, and co-product processing, handling, and
marketing.
As the company grew since its founding in 2006, it added IT systems and capabilities in its
locations, which resulted in fragmentation and data silos. GROW with SAP S/4HANA
Cloud Public Edition provided Phoenix Global with the foundation for its Data Connect
initiative, a digital ecosystem that enables real-time visibility, consistent processes
company-wide, and enhanced customer service.
Featured Partner
operations to optimize processes
and customer service
Phoenix Global is a global leader in the metals and mining services and sustainable
solutions. Using its proprietary technology, Phoenix Global provides metal recovery and
scrap processing, scrap management, and co-product processing, handling, and
marketing.
As the company grew since its founding in 2006, it added IT systems and capabilities in its
locations, which resulted in fragmentation and data silos. GROW with SAP S/4HANA
Cloud Public Edition provided Phoenix Global with the foundation for its Data Connect
initiative, a digital ecosystem that enables real-time visibility, consistent processes
company-wide, and enhanced customer service.
Featured Partner
“We compared our legacy ERP and then all the top
providers in the space. It really came down to SAP’s
industry knowledge depth, speed of implementation,
and partner network.”
Jeff Suellentrop, Chief Information & Technology, Officer, Phoenix Global
Systems
Phoenix Global
Radnor, PA
phoenixglobal.com
Industry
Professional Services
Employees
470
Revenue
USD 5.5M
Products and services
Metals and mining
services and solutions
Featured solutions
GROW with SAP
S/4HANA Cloud Public
Edition
20-25%
Decrease in IT
operating costs with a
10x increase in
functionality
80%
Reduction in process
and tech debt
leveraging SAP and
Syntax best practices
Before: Challenges and opportunities
• Slow, fragmented systems that limited visibility, the ability to track KPIs, and a single point of view
• Inconsistencies from plant to plant and reliance on manual processes when performing key activities
• Excessive time for mission-criitical tasks including inventory management and closing their books
Why SAP and Syntax?
• Deep experience in the metals and mining industry and public cloud implementation
• Proven best practices and tools to tailor processes to Phoenix Global‘s unique processes
• Solutions that deliver expanded functionality and guidance toward true business transformation
After: Value-driven results
• Improved profitability and reduced costs in the double digits
• SAP public cloud best practices enabled go-live in half the time and costs of competitive solutions
• Ability to build a global template of uniform processes saving millions on labor and inventory
Leveraging expertise to solve industry-specific challenges with
game-changing results
Featured Partner
enUS (24/08) © 2024 SAP SE or an SAP affiliate company. sap.com/terms-of-use
providers in the space. It really came down to SAP’s
industry knowledge depth, speed of implementation,
and partner network.”
Jeff Suellentrop, Chief Information & Technology, Officer, Phoenix Global
Systems
Phoenix Global
Radnor, PA
phoenixglobal.com
Industry
Professional Services
Employees
470
Revenue
USD 5.5M
Products and services
Metals and mining
services and solutions
Featured solutions
GROW with SAP
S/4HANA Cloud Public
Edition
20-25%
Decrease in IT
operating costs with a
10x increase in
functionality
80%
Reduction in process
and tech debt
leveraging SAP and
Syntax best practices
Before: Challenges and opportunities
• Slow, fragmented systems that limited visibility, the ability to track KPIs, and a single point of view
• Inconsistencies from plant to plant and reliance on manual processes when performing key activities
• Excessive time for mission-criitical tasks including inventory management and closing their books
Why SAP and Syntax?
• Deep experience in the metals and mining industry and public cloud implementation
• Proven best practices and tools to tailor processes to Phoenix Global‘s unique processes
• Solutions that deliver expanded functionality and guidance toward true business transformation
After: Value-driven results
• Improved profitability and reduced costs in the double digits
• SAP public cloud best practices enabled go-live in half the time and costs of competitive solutions
• Ability to build a global template of uniform processes saving millions on labor and inventory
Leveraging expertise to solve industry-specific challenges with
game-changing results
Featured Partner
enUS (24/08) © 2024 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Gaining advantages through near
real-time data
“Understand the business outcomes you want first rather than on technology. So many people think that
they can‘t achieve their goals because of their legacy systems. Focus on what you want to do, then
match solutions to it instead of focusing on constraints.”
Jeff Suellentrop, Chief Information & Technology, Officer, Phoenix Global
Competitive organizations decrease the time
from data to insights and action. Before
implementing GROW with SAP S/4HANA Cloud
Public Edition, Phoenix Global decision-makers
waited for information. The company collected
data from each site for analysis using legacy
processes. Now, data streams integrated with
SAP provide insights within a few minutes of
activity. The leadership team can make decisions
with confidence, such as whether equipment
purchases are necessary based on demand and
utilization.
Phoenix Global’s solution from SAP and Syntax
also provides the foundation for automation. All
equipment is integrated with SAP, enabling
predictive maintenance, reducing downtime and
time allocated to manual inspections. Automating
processes in finance, including bank integrations
and streamlined accounts receivable (AR) and
accounts payable (AP), save time, eliminate
human error, and optimize decision-making.
Overall, the company can deliver value to its
customers faster and more efficiently.
CUSTOMER LOGO
HERE
Featured Partner
real-time data
“Understand the business outcomes you want first rather than on technology. So many people think that
they can‘t achieve their goals because of their legacy systems. Focus on what you want to do, then
match solutions to it instead of focusing on constraints.”
Jeff Suellentrop, Chief Information & Technology, Officer, Phoenix Global
Competitive organizations decrease the time
from data to insights and action. Before
implementing GROW with SAP S/4HANA Cloud
Public Edition, Phoenix Global decision-makers
waited for information. The company collected
data from each site for analysis using legacy
processes. Now, data streams integrated with
SAP provide insights within a few minutes of
activity. The leadership team can make decisions
with confidence, such as whether equipment
purchases are necessary based on demand and
utilization.
Phoenix Global’s solution from SAP and Syntax
also provides the foundation for automation. All
equipment is integrated with SAP, enabling
predictive maintenance, reducing downtime and
time allocated to manual inspections. Automating
processes in finance, including bank integrations
and streamlined accounts receivable (AR) and
accounts payable (AP), save time, eliminate
human error, and optimize decision-making.
Overall, the company can deliver value to its
customers faster and more efficiently.
CUSTOMER LOGO
HERE
Featured Partner
Featured solutions and services
SAP solutions providing value to Phoenix Global Systems today:
• GROW with SAP S/4HANA Cloud Public Edition
• SAP Enterprise Asset Management
• SAP Business All-in-One for Professional Services
• SAP Business Technology Platform
Featured Partner
SAP solutions providing value to Phoenix Global Systems today:
• GROW with SAP S/4HANA Cloud Public Edition
• SAP Enterprise Asset Management
• SAP Business All-in-One for Professional Services
• SAP Business Technology Platform
Featured Partner