SAP Cloud for Customer on Converged Cloud Cloud Computing Compliance Criteria Catalog (C5:2020) Audit Report 2023 H1
SAP Cloud for Customer system supported by Converged Cloud Infrastructure is an SAP Customer Relationship Management (CRM) Software-as-a-Service (SaaS) offering. It is a set of solutions for sales and service teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices. SAP Cloud for Customer system Supported by Converged Cloud Infrastructure is a multi-tenant cloud offering that brings sales, customer service and social CRM together.
SAP Cloud for Customer is offered in the following primary data centers:
DC Locations | DC Providers | Services |
Frankfurt, Germany | SAP Cloud Infrastructure (SCI) | Standard SAP Cloud for Customer |
Riyadh, Saudi Arabia | SAP Cloud Infrastructure (SCI) | Standard SAP Cloud for Customer |
Dubai, United Arab Emirates | SAP Cloud Infrastructure (SCI) | Standard SAP Cloud for Customer |
Shanghai, China | SAP Cloud Infrastructure (SCI) | Standard SAP Cloud for Customer |
The Cloud Computing Compliance Controls Catalogue (abbreviated “C5”) is intended primarily for cloud service providers as well as their customers and auditors. It is defined which requirements (also referred to as controls in this context) the cloud providers have to comply with or which minimum requirements the cloud providers should be obliged to meet. The catalogue is divided into 17 thematic sections (e.g. organization of information security, physical security). The surrounding parameters provide additional information on the data location, provision of services, place of jurisdiction, certifications and duties of investigation and disclosure towards government agencies and contain a system description.
SAP Cloud for Customer on Amazon Web Services has regularly prepared C5 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers as of 31. March 2023.
The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.
SAP Cloud for Customer system supported by Converged Cloud Infrastructure is an SAP Customer Relationship Management (CRM) Software-as-a-Service (SaaS) offering. It is a set of solutions for sales and service teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices. SAP Cloud for Customer system Supported by Converged Cloud Infrastructure is a multi-tenant cloud offering that brings sales, customer service and social CRM together.
SAP Cloud for Customer is offered in the following primary data centers:
DC Locations | DC Providers | Services |
Frankfurt, Germany | SAP Cloud Infrastructure (SCI) | Standard SAP Cloud for Customer |
Riyadh, Saudi Arabia | SAP Cloud Infrastructure (SCI) | Standard SAP Cloud for Customer |
Dubai, United Arab Emirates | SAP Cloud Infrastructure (SCI) | Standard SAP Cloud for Customer |
Shanghai, China | SAP Cloud Infrastructure (SCI) | Standard SAP Cloud for Customer |
The Cloud Computing Compliance Controls Catalogue (abbreviated “C5”) is intended primarily for cloud service providers as well as their customers and auditors. It is defined which requirements (also referred to as controls in this context) the cloud providers have to comply with or which minimum requirements the cloud providers should be obliged to meet. The catalogue is divided into 17 thematic sections (e.g. organization of information security, physical security). The surrounding parameters provide additional information on the data location, provision of services, place of jurisdiction, certifications and duties of investigation and disclosure towards government agencies and contain a system description.
SAP Cloud for Customer on Amazon Web Services has regularly prepared C5 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers as of 31. March 2023.
The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.