SAP Cloud For Customer on Converged Cloud Infrastructure SOC 1 (ISAE 3402) Audit Report 2023 H2

SAP Cloud for Customer system supported by Converged Cloud Infrastructure is an SAP Customer Relationship Management (CRM) Software-as-a-Service (SaaS) offering. It is a set of solutions for sales and service teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices. SAP Cloud for Customer system Supported by Converged Cloud Infrastructure is a multi-tenant cloud offering that brings sales, customer service and social CRM together.

 

SAP Cloud for Customer is offered in the following primary data centers:

DC Locations

DC Providers

Frankfurt, Germany

SAP Cloud Infrastructure (SCI)

 

Riyadh, Saudi Arabia

SAP Cloud Infrastructure (SCI)

 

Dubai, United Arab Emirates

SAP Cloud Infrastructure (SCI)

 

Shanghai, China

SAP Cloud Infrastructure (SCI)

 

The Intelligent Add-on for SAP Cloud for Customer is offered in the following primary data centers:

DC Locations

DC Providers

Frankfurt, Germany

AWS

Sao Paulo, Brazil

AWS

Sydney, Australia

AWS

Virginia, USA

AWS

SOC 1 reports are prepared in accordance with AT-C section 320, Reporting on an Examination of Controls at a Service Organization Relevant to User Entities’ Internal Control Over Financial Reporting, and evaluate the effect of the controls at the service organization on the user entities’ financial statements. SOC 1 reports are specifically intended to meet the needs of the entities that use service organizations (user entities) and the CPAs that audit the user entities’ financial statements (user auditors).  SOC 1 Type 1 report on the fairness of the presentation of management’s description of the service organization’s system and the suitability of the design of controls to achieve the related control objectives as of a specified date, whereas a SOC 1 Type 2 also includes the operating effectiveness of controls to achieve the related control objectives throughout a specified period.

 

SAP Cloud for Customer on SAP Converged Cloud has regularly prepared SOC 1 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period 1. April 2023 to 30. September 2023.

 

The use of these reports is restricted to the management of the service organization, user entities, and user auditors. A copy of this report is available for all SAP Cloud for Customer on SAP Converged Cloud customers who had productive and had financially-relevant systems during the audit period covered by the report.

SAP Cloud for Customer system supported by Converged Cloud Infrastructure is an SAP Customer Relationship Management (CRM) Software-as-a-Service (SaaS) offering. It is a set of solutions for sales and service teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices. SAP Cloud for Customer system Supported by Converged Cloud Infrastructure is a multi-tenant cloud offering that brings sales, customer service and social CRM together.

 

SAP Cloud for Customer is offered in the following primary data centers:

DC Locations

DC Providers

Frankfurt, Germany

SAP Cloud Infrastructure (SCI)

 

Riyadh, Saudi Arabia

SAP Cloud Infrastructure (SCI)

 

Dubai, United Arab Emirates

SAP Cloud Infrastructure (SCI)

 

Shanghai, China

SAP Cloud Infrastructure (SCI)

 

The Intelligent Add-on for SAP Cloud for Customer is offered in the following primary data centers:

DC Locations

DC Providers

Frankfurt, Germany

AWS

Sao Paulo, Brazil

AWS

Sydney, Australia

AWS

Virginia, USA

AWS

SOC 1 reports are prepared in accordance with AT-C section 320, Reporting on an Examination of Controls at a Service Organization Relevant to User Entities’ Internal Control Over Financial Reporting, and evaluate the effect of the controls at the service organization on the user entities’ financial statements. SOC 1 reports are specifically intended to meet the needs of the entities that use service organizations (user entities) and the CPAs that audit the user entities’ financial statements (user auditors).  SOC 1 Type 1 report on the fairness of the presentation of management’s description of the service organization’s system and the suitability of the design of controls to achieve the related control objectives as of a specified date, whereas a SOC 1 Type 2 also includes the operating effectiveness of controls to achieve the related control objectives throughout a specified period.

 

SAP Cloud for Customer on SAP Converged Cloud has regularly prepared SOC 1 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period 1. April 2023 to 30. September 2023.

 

The use of these reports is restricted to the management of the service organization, user entities, and user auditors. A copy of this report is available for all SAP Cloud for Customer on SAP Converged Cloud customers who had productive and had financially-relevant systems during the audit period covered by the report.