The ultimate conversational AI platform for digital procurement and supply chain

Bid farewell to the hassle of manual document status searches across multiple systems, dependency on individuals for procurement, and the frustrating wait for IT help desk assistance in completing system transactions. Embrace a seamless experience using our chatbot with SAP S/4HANA and SAP Ariba.

Overview

Improve understanding and satisfaction with personalized responses

Automated assistants offering personalized interactions provide a streamlined and efficient user experience by tailoring their responses and recommendations to individual preferences and needs. This level of personalization enhances customer satisfaction, as users feel understood and valued.

Boost adoption and reduce cost with multilingual support

The chatbot can be trained to support multiple languages to improve adoption, avoiding Level 1 team support in different regions when answering basic queries, reducing costs.

Obtain instant answers and improve productivity using Intelligent L1 assistant

Real-time answers significantly improve productivity by providing immediate access to information and eliminating time-consuming delays in obtaining relevant data. With real-time answers, employees can make faster decisions, resolve issues promptly, increase productivity, and streamline workflow.

Show more

Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, Retail, Consumer Products, Healthcare, Telecommunications

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Ariba Buying and InvoicingSAP Business Technology Platform

Features

Ensure compliant purchasing using the knowledge base for policies

FAQ bot builds a FAQ database on the basis of your existing FAQ content. Our AI understands questions that are formulated and learns from each conversation. Powered by NLP and machine learning, chatbots can be an effective first-line support for answering many repeated user queries.

Ensure compliant purchasing using the knowledge base for policies
Enlarge

Increase efficiency by getting real-time document status

Track document status for purchase requests, purchase orders, goods receipts, and invoices. Just type a PR ID, name, or creation date, with no need to remember the IDs to get the status of your purchase and its follow-up documents.

Increase efficiency by getting real-time document status
Enlarge

Increase productivity using seamless SharePoint search

A SharePoint document can be searched from a chat window, providing access-controlled search capabilities for SharePoint documents. The SharePoint search shows the multiple file names, content summaries, author names, and creation dates.

Increase productivity using seamless SharePoint search
Enlarge
Show moreView media gallery

Plans and pricing

Technical Information

Solution type Extensions and Add-ons
Category Spend Management
Industry Cross-Industry, Retail, Consumer Products, Healthcare, Telecommunications
Works with
  • SAP Ariba Buying and Invoicing
  • SAP Business Technology Platform

Resources

SKYLAR Conversational AI Brochure

SKYLAR Conversational AI Video

Blog on SKYLAR Conversational AI

Publisher