Generate summaries of activities.

Generate a summary based on the information of the activity. The purpose of the summary is to provide the technician with information about the activity, for example, used spare parts, the duration of the activity, performed checklists and their results. This information can be helpful to perform new activities. The summary will also contain links to the relevant information, for example, the technician details, reserved materials, and more.

Overview

Rapid Service Ticket Resolution

Resolve the service tickets faster by streamlining the resolution process through summary of activity information

One-Visit Service Resolution

Quickly identify, troubleshoot and resolve the activities without the need of return visits with identification of right resources for right jobs

Improved Customer Satisfaction

Improve customer satisfaction

Details

Solution type

AI Feature

Compatibility

Works with

Ten produkt jest kompatybilny z tymi rozwiązaniami SAP lub poprawia ich funkcjonalność ale nie wymaga ich do działania.

SAP Field Service Management

Plans and pricing

Choose a base plan

SAP Field Service Management, Activity Summary

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.
Price upon request
  • Contract duration available upon request
  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.

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Technical Information

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