The Intelligent Enterprise
What is an Intelligent Enterprise?
Intelligent enterprises effectively use their data assets to achieve their desired outcomes faster – and with less risk. SAP is committed to helping every customer become a smart, best-run business and make the world run better.
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Empower employees through process automation
Automate complex processes – such as invoice and payment matching, approvals, and more – to free up employee time and empower them to do more meaningful work.
Anticipate and proactively respond to customer needs
Create personalized and unique customer experiences using AI, chatbots, and voice technologies. Anticipate needs – and deliver best-in-class customer service.
Invent new business models and revenue streams
Create new business models that generate new revenue streams. Monetize data-driven capabilities and apply your core business competencies in innovative ways.
Why become an Intelligent Enterprise?
Responding to individual customer needs, engaging talent in new ways, and creating disruptive business models are critical business imperatives. By becoming an Intelligent Enterprise, you can achieve these goals – and more.
Benefits for the enterprise
Maximize the value of your data assets and insights. Empower your employees, benefit customers, and operate with increased visibility, focus, and agility.
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Increase enterprise and ecosystem visibility
Eliminate data silos and automate data wrangling and integration. Recognize unseen patterns – and provide new intelligence to service customers and employees.
Focus resources on today and tomorrow
Direct scarce resources to areas where they’ll have the greatest impact. Simulate the outcome of potential options – run your business today and innovate for tomorrow.
Gain the agility to disrupt and outmaneuver
Build flexibility and insight into your business processes to rapidly respond to change, pivot towards the right outcomes, and guard against disruptive competitors.
Get the facts
48%
of machine learning early adopters cite increased profitability as the top benefit.
Economist Intelligence Unit and SAP
527%
improvement in customer profit margin year-over-year for companies with a best-in-class customer experience.
SAP Center for Business Insight 2017 calculation based on “CEM Executive’s Agenda 2016: Aligning the Business Around the Customer,” Aberdeen Group
202%
better business performance than peers when companies have engaged employees.
“The Importance of Employee Engagement,” Dale Carnegie Training
Intelligent Suite
Our intelligent, integration-ready applications can help you manage customers, supply chains, networks, employees, and core processes. They are easily extensible – and offer a consistent and intuitive user experience.
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Customer Experience
Gain a deeper understanding of your customers, predict and proactively meet their needs – and provide exceptional, differentiated, and personalized customer experiences.
People Engagement
Transform your workplace experience. Improve connectivity and engagement across your workforce. Attract, develop, and retain the right talent and provide personal and role-based employee experiences.
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Manufacturing & Supply Chain
Run a highly responsive digital supply chain for advanced, customer-centric manufacturing. Leverage predictive processes, smart automation, and have total visibility across your network.
Network & Spend Management
Simplify travel, expense, and invoice management. Source, buy and pay on the world’s largest business network. Manage and engage the external workforce – for greater visibility, employee empowerment, cost control, and risk reduction.
Intelligent Technologies
Drive rapid and continuous innovation with SAP Leonardo – a guided approach to digital transformation that combines intelligent technologies and services.
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Open Innovation
Consume and experiment with technologies such as artificial intelligence, machine learning, Big Data, IoT, analytics, and blockchain – and drive ongoing innovation.
Embedded Intelligence
Applications with embedded intelligent technologies are part of SAP’s standard road map – so there’s no need to purchase additional solutions or services.
Industry Innovation Kits
Innovate further and faster with digital innovation kits and services – all powered by our design thinking methodology, industry expertise, and technology toolbox.
Holistic Integration
Take an automated, guided approach to integration. Seamlessly integrate your SAP and non-SAP cloud environments and technologies, extend with open APIs, and more.
Digital Platform
Manage data from any source, in any format – and rapidly develop, integrate, and extend business applications – with an open digital platform.
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Data Management
Power applications, data warehousing, and analytics with an industry-leading in-memory database – and provide orchestration and meta data management across heterogeneous sources.
Cloud Platform
Use an open cloud platform to build or extend applications with the latest technologies – and unlock the value of your data to a broader ecosystem of developers through APIs.
Customer success in the Intelligent Enterprise
Inaky Bau
Director of Marketing, Palladium Hotel Group
We can now invest our marketing dollars into the right place and time for the right people with the right message.
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Creating dynamic maintenance management
Hear how this Italian rail transport operator is analyzing live data from thousands of onboard sensors – dramatically improving maintenance and customer service.
Inaky Bau
Director of Marketing, Palladium Hotel Group
We can now invest our marketing dollars into the right place and time for the right people with the right message.
Transforming the supply chain with AI
Learn about Microsoft’s plans for the use of AI and machine learning to drive deeper savings, predictive maintenance, and proactive supply chain management.
Serving up smart and profitable growth
Find out how MOD Pizza, a fast, casual chain with 3,500 employees, is gaining real-time visibility into financials and resources – and supporting rapid growth.