Enabling effortless grievance submissions, and management to achieve workplace compliance
This is an extension of SAP SuccessFactors HCM that helps organizations manage grievances end-to-end seamlessly in one place. It provides a SaaS app where grievance data can be stored in a single, secure location and offers a tracking and monitoring system for complaints filed in the workplace. With integrated Joule capabilities, users can interact with grievance data using natural language to create, retrieve, update, and track grievances.
Benefits
Enable effortless grievance reporting
Empower employees with a simple, intuitive grievance submission process—just a few clicks to officially record their concerns. Automated workflows ensure swift processing and timely resolutions.
Achieve seamless integration with SAP Build Work Zone and SAP SuccessFactors
The application is available within SAP Build Work Zone on SAP BTP for a seamless and adaptable experience. It can be easily embedded as a portlet in SAP SuccessFactors for organizations already leveraging SAP SuccessFactors, ensuring a smooth and uninterrupted workflow.
Provide an end-to-end secured and intuitive user interface
You can access the cloud application, which is secure from end to end, using SAP Authorization and Trust Management service. The front end application is built as an SAP Fiori application, and it is very intuitive to access by the end users.
Ensure complete transparency with audit trails
Maintain a comprehensive history of grievance activities, updates, decisions, and outcomes, improving accountability, transparency, and compliance throughout the grievance lifecycle.
Enable seamless connectivity with external systems
Integrate with external enterprise systems to exchange relevant grievance data seamlessly, reducing manual data entry and enabling consistent information across connected applications.
Features
Enable data-driven grievance analytics
Empower management with grievance analytics through weekly, monthly, and yearly trends, severity analysis, department and location insights, repeated-offender patterns, and status tracking for informed decision-making.

Provide secure, role-based, and transparent grievance management
Ensure secure access through Role-Based Permissions (RBP), while enabling committee voting and decision-making and maintaining complete audit trails of grievance activities, updates, decisions, and outcomes throughout the grievance lifecycle.

Enable effortless grievance reporting and lifecycle management
Empower employees to submit and manage grievances through an intuitive interface, with severity, target dates, department, location, outcome notes, audit trails, automated SAP BTP workflows, and export and email capabilities supporting efficient grievance management.

Plans and pricing
Free Trial Edition
Document the comprehensive grievance lifecycle using the application
Includes 50 Employees For 1 MonthsFree- Maximum contract 1 month
Document the comprehensive grievance lifecycle using the application
Includes 50 Employees Platinum
This edition supports more than 15,000 users in the database
Price upon requestThis edition supports more than 15,000 users in the database
Bronze
This edition supports upto 3,000 users in the database
Includes 3000 Users in DB Price unavailable in this region- Minimum contract 1 year
This edition supports upto 3,000 users in the database
Includes 3000 Users in DB Silver
This edition supports upto 6,000 users in the database
Includes 6000 Users in DB Price unavailable in this region- Minimum contract 1 year
This edition supports upto 6,000 users in the database
Includes 6000 Users in DB
Technical Information
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Resources
Blog on SAP Community Network about Grievance Tracking application
LinkedIn Blog
SAP BTP extension solution for SAP SuccessFactors HCM Grievance Tracking and Management
Publisher
Tech Envo LLC
TechEnvo is one of the fastest-growing purpose-driven product development and services firms. We empower companies to solve complex business challenges and build for the future. We specialize in people advisory, technology and application management, helping clients drive transformation programs, SAP S/4HANA adoption, SAP BTP extension development, prepackaged integration content , SAP Integration Suite, and SAP Work Zone adoption, With over 15 years of SAP ERP and HCM implementation experience, a global team of experts, and a culture of innovation. We maximize customer investments and deliver world-class solutions.


