Manage the complete media subscription lifecycle with SAP S/4HANA
Modernize subscription-led media operations with a solution built on SAP Business Technology Platform (SAP BTP) for offer management, renewal orchestration, subscriber self-service, and subscription analytics. It integrates with SAP S/4HANA, SAP Billing and Revenue Innovation Management, and SAP Subscription Billing to streamline media subscription lifecycle management.
Benefits
Enable subscription-led growth on SAP S/4HANA
Enable subscription-led business growth by managing offers, renewals, subscriber self-service, and subscription lifecycle processes with a solution built on SAP Business Technology Platform (SAP BTP). Improve operational efficiency, increase subscriber retention, and gain greater visibility across the subscription lifecycle.
Preserve SAP for Media capabilities during SAP S/4HANA transformation
Preserve and extend SAP for Media capabilities while transitioning to SAP S/4HANA with RISE with SAP or GROW with SAP. Continue managing subscription lifecycles, advertising, billing, and media operations without disrupting business processes or customer experiences.
Increase operational efficiency through intelligent automation
Automate renewal orchestration, bulk subscription processing, reminder strategies, and multilingual communications to reduce manual effort and support high-volume subscription operations.
Improve customer retention with subscription analytics and AI-enhanced insights
Utilize subscription analytics and AI-enhanced insights to identify renewal trends, cancellation reasons, and subscriber behavior. Make informed decisions that improve customer retention, optimize renewal strategies, and increase recurring revenue.
Features
Manage subscription offers and promotions
Create and manage subscription offers, promotional campaigns, validity periods, discounts, and pricing policies from a centralized interface with complete governance.

Orchestrate intelligent renewal journeys
Configure multi-step renewal strategies with automated reminders, multilingual templates, localization rules, promo codes, portal publishing, and scheduled communications.

Process subscriptions and renewals at enterprise scale
Create subscriptions and renew contracts in bulk using spreadsheet-based uploads, configurable validation rules, and high-volume processing capabilities. Reduce manual effort and support enterprise-scale subscription processing with a solution built on SAP Business Technology Platform (SAP BTP).

