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SAP Order Management foundation
Enable omnichannel execution with one consistent order across your enterprise.
Achieve omnichannel order orchestration
Connect your sales channels to each of your fulfillment systems and locations to benefit from streamlined integration, simplified access, and additional fulfillment models.
Create one consistent order across your business. SAP Order Management foundation provides a single source of truth combined with better orchestration across systems. Reduce costs, improve agility, and increase customer satisfaction.
Cloud deployment
Common cloud-native integration points for sales channels
Order routing to different fulfillment systems, channels, and nodes
Centralized order process monitoring and analytics
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Key benefits
Increase revenue and customer satisfaction
Exceed customer expectations with agile omnichannel execution that enables instant and reliable delivery.
Reduce inventory carrying cost
Leverage inventory efficiently with embedded logic that automatically matches demand with supply.
Achieve greater employee productivity
Take advantage of automation to reduce manual intervention and increase operational efficiencies.
Key features
Unified and consistent order orchestration
- Create one consistent order across your omnichannel enterprise
- Route orders to different fulfillment systems, channels, and nodes
- View fulfillment updates and events
Centralized order process monitoring and analytics
- Provide insight into the order process by using an analytics engine
- Track and maximize key performance indicators, such as order fulfillment rates
- Inform and take action by identifying emerging trends in order management
Foundation for omnichannel order processes
- Take advantage of a cloud-native integration point for sales channels
- Add new channels and explore new markets and business models
- Use pre-integration with the SAP Commerce Cloud, SAP S/4HANA, and SAP Subscription Billing solutions, and open APIs
Pricing
See how customers are succeeding with SAP
Hornbach provides a consistent buying experience across channels
Discover how SAP Order Management Foundation is helping Hornbach, the do-it-yourself retailer, offer a seamless experience across multiple channels from online to in-store.
Technical and security resources
SAP Help Portal
Visit SAP Help Portal to find detailed documentation, guides, and articles to help you implement, configure, and optimize SAP products.
Get started
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.