Optimize your billback programs and stop revenue leakage
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Maximize cost recovery and increase program control
Claims management is one of the most difficult challenges facing business and financial management
leaders. Effective billback management is essential for maximizing earnings if you are submitting a
claim and for minimizing profit leakage if you are processing the payment. In either case, improving
administration efficiency and increasing profitability are the goals.
With billbacks, or whatever name you use for claims, your
company may be losing money. Millions of dollars could
be lost due to inaccurate processes, overlooked submis-
sions, lax claim validations, calculation errors, delayed
payments, and other administrative problems. The result
can be inaccurate earnings and payments as well as poor
cash flow.
It’s not surprising that claims management is such a tough
business and financial challenge. Programs are complex,
as they can be difficult to model and have complicated
requirements.
Tracking and validation are often handled manually, where
every task creates an opportunity to make an error. The
pressure to quickly turn claims around can lead to inatten-
tion to – and even disregard of – some claim items. It can
be difficult to forecast accruals promptly and accurately.
Broken processes such as these make it easy to see how
money can leak through the cracks.
The volume of transactions going
through complex vendor-driven cost-
recovery programs is rapidly rising.
Solution Quick factsBenefitsObjectives
Maximize cost recovery and increase program control
Claims management is one of the most difficult challenges facing business and financial management
leaders. Effective billback management is essential for maximizing earnings if you are submitting a
claim and for minimizing profit leakage if you are processing the payment. In either case, improving
administration efficiency and increasing profitability are the goals.
With billbacks, or whatever name you use for claims, your
company may be losing money. Millions of dollars could
be lost due to inaccurate processes, overlooked submis-
sions, lax claim validations, calculation errors, delayed
payments, and other administrative problems. The result
can be inaccurate earnings and payments as well as poor
cash flow.
It’s not surprising that claims management is such a tough
business and financial challenge. Programs are complex,
as they can be difficult to model and have complicated
requirements.
Tracking and validation are often handled manually, where
every task creates an opportunity to make an error. The
pressure to quickly turn claims around can lead to inatten-
tion to – and even disregard of – some claim items. It can
be difficult to forecast accruals promptly and accurately.
Broken processes such as these make it easy to see how
money can leak through the cracks.
The volume of transactions going
through complex vendor-driven cost-
recovery programs is rapidly rising.
Solution Quick factsBenefitsObjectives