Spadoom LTD

www.spadoom.com

GOLD

SELL

CCFLEX

BUILD

SERVICE

/sap/details/api//media/storage/0001736880/1753712997678-0001736880.mp4

Switzerland

Austria

Italy

isSupportProficient:false

Overview

Spadoom: Your Local SAP CX Partner

We do SAP CX | CRM. Service. E-Commerce. Marketing. Spadoom is a Swiss-based SAP Partner with offices in Italy, Austria, and Estonia. We work with innovative SMBs and enterprises that want systems that simply work. We cover the full SAP CX portfolio — Sales and Service Cloud, Commerce, Emarsys, CDP, CIAM, CPQ, and Field Service Management — so your teams work with one partner, not ten.

product
Customer relationship management

Financial management

Human capital management

SAP Business AI Platform

SAP Business Data Cloud

SAP cloud ERP

Supply chain management

Artificial Intelligence foundation:SAP Business AI Platform

Application development and automation:SAP Business AI Platform

Commerce:Customer relationship management

SAP cloud ERP supply chain:SAP cloud ERP

Customer Data Platform:Customer relationship management

Treasury management:Financial management

SAP cloud ERP finance:SAP cloud ERP

Incentive management:Customer relationship management

Product lifecycle management:Supply chain management

Field service management:Supply chain management

Database and data management:SAP Business AI Platform

Sales and service:Customer relationship management

Marketing:Customer relationship management

SAP Business Data Cloud:SAP Business Data Cloud

Core HR:Human capital management

Tax management:Financial management

Integration:SAP Business AI Platform

Customer relationship management:10

SAP Business AI Platform:9

SAP cloud ERP:3

Financial management:2

SAP Business Data Cloud:1

Supply chain management:1

Human capital management:0

industry
Mill products and mining

Mill products and mining:15

Wholesale distribution:9

Industrial manufacturing:2

location
Switzerland

Austria

Italy

Expertise

Services and specializations by product area

We were among the first SAP partners to go live with Sales & Service Cloud V2. We use V2 for our own sales and service every day, which means we know the platform inside out. That shapes how we design, build, and support yours. Over 9 years we've delivered 100+ custom solutions for 25+ customers.

Here's what we deliver across SAP CX:

CRM & Commerce
Sales Cloud V2: We implement it for manufacturers and distributors who need full pipeline visibility and a CRM that their sales team will actually use.
Service Cloud V2: We configure it so customer cases get resolved fast — with intelligent workflows and complete customer context, not endless escalations.
Commerce Cloud: We build B2B and B2C shops that handle complex catalogues, pricing, and large-scale orders without breaking.
Emarsys: We set it up to automate your marketing across email, SMS, and push — with segmentation your team can manage on their own.

Data & Identity
CDP: We use it to unify your customer data across sales, service, commerce, and marketing into one profile you can trust.
CIAM: We configure registration, login, and consent that work for your customers and satisfy your legal team.
Customer Loyalty Management: We build programmes that drive repeat purchases, not just collect points.

Operations
CPQ: We implement it so complex products get accurate, automated quotes — no more spreadsheets.
FSM: We set it up so technicians know where to go, what to bring, and what to do — without phone calls and whiteboards.

AT:Austria

IT:Italy

Austria:Spadoom GmbH

Switzerland:Spadoom AG

Italy:Spadoom Srl

Partner's service availability, packages offering and expertise may vary by locations.
country:AT
tag:SERVICE
country:IT
tag:SERVICE
country:CH

tag:SELL

tag:CCFLEX

tag:BUILD

tag:SERVICE

solutionL1Name:SAP Business AI Platform

solutionL2Name:Artificial Intelligence foundation

tag:Advanced

isSpecialization:true

specializationIndustryName:Wholesale distribution

specializationIndustryCount:1

specializationCountryName:Switzerland

specializationCountryCount:1

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Wholesale distribution

specializationCountryIndustryCount:1

solutionL2Name:Application development and automation

tag:Advanced

isSpecialization:true

specializationIndustryName:Mill products and mining

specializationIndustryCount:3

specializationIndustryName:Wholesale distribution

specializationIndustryCount:2

specializationCountryName:Switzerland

specializationCountryCount:5

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Mill products and mining

specializationCountryIndustryCount:3

specializationCountryIndustryName:Wholesale distribution

specializationCountryIndustryCount:2

solutionL2Name:Database and data management

tag:Advanced

isSpecialization:true

specializationIndustryName:Wholesale distribution

specializationIndustryCount:1

specializationCountryName:Switzerland

specializationCountryCount:1

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Wholesale distribution

specializationCountryIndustryCount:1

solutionL2Name:Integration

tag:Advanced

isSpecialization:true

specializationIndustryName:Industrial manufacturing

specializationIndustryCount:1

specializationIndustryName:Mill products and mining

specializationIndustryCount:1

specializationIndustryName:Wholesale distribution

specializationIndustryCount:1

specializationCountryName:Switzerland

specializationCountryCount:3

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Industrial manufacturing

specializationCountryIndustryCount:1

specializationCountryIndustryName:Mill products and mining

specializationCountryIndustryCount:1

specializationCountryIndustryName:Wholesale distribution

specializationCountryIndustryCount:1

totalProjects:9
solutionL1Name:Customer relationship management

solutionL2Name:Commerce

tag:Advanced

isSpecialization:true

specializationIndustryName:Industrial manufacturing

specializationIndustryCount:1

specializationIndustryName:Mill products and mining

specializationIndustryCount:3

specializationCountryName:Switzerland

specializationCountryCount:4

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Industrial manufacturing

specializationCountryIndustryCount:1

specializationCountryIndustryName:Mill products and mining

specializationCountryIndustryCount:3

solutionL2Name:Customer Data Platform

tag:

isSpecialization:false

solutionL2Name:Incentive management

tag:

isSpecialization:false

solutionL2Name:Sales and service

tag:Advanced

isSpecialization:true

specializationIndustryName:Mill products and mining

specializationIndustryCount:3

specializationIndustryName:Wholesale distribution

specializationIndustryCount:2

specializationCountryName:Switzerland

specializationCountryCount:5

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Mill products and mining

specializationCountryIndustryCount:3

specializationCountryIndustryName:Wholesale distribution

specializationCountryIndustryCount:2

solutionL2Name:Marketing

tag:Advanced

isSpecialization:true

specializationIndustryName:Wholesale distribution

specializationIndustryCount:1

specializationCountryName:Switzerland

specializationCountryCount:1

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Wholesale distribution

specializationCountryIndustryCount:1

totalProjects:10
solutionL1Name:Enterprise resource planning

solutionL2Name:SAP cloud ERP supply chain

tag:Essential

isSpecialization:true

specializationIndustryName:Mill products and mining

specializationIndustryCount:1

specializationCountryName:Switzerland

specializationCountryCount:1

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Mill products and mining

specializationCountryIndustryCount:1

solutionL2Name:SAP cloud ERP finance

tag:Essential

isSpecialization:true

specializationIndustryName:Mill products and mining

specializationIndustryCount:1

specializationIndustryName:Wholesale distribution

specializationIndustryCount:1

specializationCountryName:Switzerland

specializationCountryCount:2

specializationCountryIndustry:Switzerland

specializationCountryIndustryName:Mill products and mining

specializationCountryIndustryCount:1

specializationCountryIndustryName:Wholesale distribution

specializationCountryIndustryCount:1

totalProjects:3
solutionL1Name:Financial management

solutionL2Name:Treasury management

tag:Designation not applicable

isSpecialization:false

solutionL2Name:Tax management

tag:Designation not applicable

isSpecialization:false

totalProjects:2
solutionL1Name:Supply chain management

solutionL2Name:Product lifecycle management

tag:Designation not applicable

isSpecialization:false

solutionL2Name:Field service management

tag:Pending

isSpecialization:false

totalProjects:1
solutionL1Name:SAP Business Data Cloud

solutionL2Name:SAP Business Data Cloud

tag:Pending

isSpecialization:false

totalProjects:1
solutionL1Name:Human capital management

solutionL2Name:Core HR

tag:Pending

isSpecialization:false

totalProjects:0

defaultPrimaryIndustry:Mill products and mining

industryName:Mill products and mining

projectCount:15

industryName:Wholesale distribution

projectCount:9

industryName:Industrial manufacturing

projectCount:2

defaultPrimaryProduct:Customer relationship management

Resources

Resources shared by Spadoom LTD

Spadoom LTD
AT
IT
CH

SUCCESS_STORY

Franke Customer Success Story

Find out how Franke built a fully integrated B2B Partner Portal with SAP Spadoom

https://www.sap.com/asset/dynamic/2023/05/fe8a3ca3-727e-0010-bca6-c68f7e60039b.html

WHITE_PAPER

Modern Sales Playbook for Reliable Growth

How High-Performing Sales Teams Use Tools, AI & Insights to Win

https://6821776.fs1.hubspotusercontent-na1.net/hubfs/6821776/rev3%20Interactive%20-%20The%20Modern%20Sales%20Playbook_%20How%20the%20Right%20Tools%20Unlock%20Predictable%20Growth.pdf

WHITE_PAPER

The Real ROI of AI

How Automation Can Cut Service Costs by 30% or More

https://6821776.fs1.hubspotusercontent-na1.net/hubfs/6821776/rev2%20-%20The%20Real%20ROI%20of%20AI_%20How%20Automation%20Can%20Cut%20Service%20Costs%20by%2030%25%20or%20More.pdf

Contact

Get started with partner-name:Spadoom LTD

AT:Spadoom operates with a delivery-focused mindset shaped by experience, not hierarchy. Our structure is lean by design, providing clients with direct access to senior experts and eliminating the overhead that often slows down enterprise projects. Every engagement is built on precision: the right consultants, the right tech, and the right outcome. We focus on the areas where SAP makes the biggest business impact, and align each solution with the company’s exact operational needs. No inflated timelines. No unnecessary tools. Just practical implementations that go live, stay stable, and deliver long-term value. With us, every project goes live. That’s the standard we’ve upheld across a growing portfolio of complex global implementations.

IT:Spadoom operates with a delivery-focused mindset shaped by experience, not hierarchy. Our structure is lean by design, providing clients with direct access to senior experts and eliminating the overhead that often slows down enterprise projects. Every engagement is built on precision: the right consultants, the right tech, and the right outcome. We focus on the areas where SAP makes the biggest business impact, and align each solution with the company’s exact operational needs. No inflated timelines. No unnecessary tools. Just practical implementations that go live, stay stable, and deliver long-term value. With us, every project goes live. That’s the standard we’ve upheld across a growing portfolio of complex global implementations.

CH:Spadoom operates with a delivery-focused mindset shaped by experience, not hierarchy. Our structure is lean by design, providing clients with direct access to senior experts and eliminating the overhead that often slows down enterprise projects. Every engagement is built on precision: the right consultants, the right tech, and the right outcome. We focus on the areas where SAP makes the biggest business impact, and align each solution with the company’s exact operational needs. No inflated timelines. No unnecessary tools. Just practical implementations that go live, stay stable, and deliver long-term value. With us, every project goes live. That’s the standard we’ve upheld across a growing portfolio of complex global implementations.

German

English

countryCode:AT-Austria

city:Wien

suite:

addressLine:Europaplatz 2/1/2

addressLine:1150 Wien

addressLine:Austria

countryCode:IT-Italy

city:Cornate d'Adda

suite:

addressLine:Via Lanzi, 2a

addressLine:20872 Cornate d'Adda MB

addressLine:Italy

countryCode:CH-Switzerland

city:Zug

suite:

addressLine:Baarerstrasse 14

addressLine:6300 Zug

addressLine:Switzerland

countryCode:CH-Switzerland

city:Zürich

suite:

addressLine:Sternenstrasse 12

addressLine:8002 Zürich

addressLine:Switzerland

Disclaimer: Our partners are responsible for maintaining their profiles. However, SAP verifies and maintains details related to their partner program status, including solutions and competencies, partnership types, accelerator packages, and recognitions.
/sap/details/api//media/storage/0001736880/1721195707218-0001736880.png
Spadoom LTD