book&brayer LLC
https://booknbrayer.com/
Overview
The WalkMe Experts. Serving enterprises and SAP partners.
book&brayer is a boutique WalkMe implementation consultancy. Our founding team joined WalkMe in 2016, helped scale its Customer Success organization through IPO, and developed the deployment methodology now used globally. We bring that expertise directly to every engagement — delivering faster time-to-value and higher adoption outcomes for enterprises and SAP partners.
Expertise
Services and specializations by product area
book&brayer delivers specialized WalkMe professional services to enterprise organizations and SAP partner firms. Our founding team joined WalkMe in 2016, built its Customer Success organization through IPO, and developed the deployment methodology now used globally. One team member created WalkMe's Solution Accelerator Program, supporting nearly 1,000 customer deployments. Our 10+ consultants — 8 former WalkMe employees — are cross-certified across Solution Engineering, Solution Architecture, and Project Management.
We deliver across four practice areas:
WalkMe Implementation & Content Creation — full-lifecycle deployment across SAP SuccessFactors, S/4HANA, Workday, Salesforce, ServiceNow, and more.
Managed Services & Optimization — retainer-based engagements including health scans, QBRs, and adoption analytics.
Digital Adoption Strategy & Coaching — advisory services for enterprise DAP program owners and SAP partner teams building WalkMe practices.
WalkMe 3.0 AI Adoption — implementation of WalkMe 3.0, SAP's AI GTM for the platform.
We also serve as a specialist co-delivery and subcontract partner for GSIs, SIs, and boutique SAP firms — helping partners build WalkMe capability without starting from scratch.
solutionL2Name:Digital adoption (WalkMe)
tag:Pending
isSpecialization:false
Resources
Resources shared by book&brayer LLC
SUCCESS_STORY
Leading Insurance Carrier
WalkMe on 5 enterprise systems for a leading insurance carrier 1,331 active users, 504 hrs saved, $19K productivity value delivered in Q1 2026.
SUCCESS_STORY
SAP S4 HANA Case Study
book&brayer deployed WalkMe SmartTips on SAP S/4HANA to solve a high-frequency engineering record workflow issue — reducing support tickets by 5% month-ove
SUCCESS_STORY
Contact Lens Case Study
WalkMe across 3 platforms for a Fortune 500 MedTech client — 38 global markets, 35K MAUs, +45% order uplift, 94.2% customer effort score over 4+ years.
Contact
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countryCode:US-United States
city:Cherry Hill Township
suite:
addressLine:504 Gatewood Rd
addressLine:Cherry Hill Township, NJ 08003
addressLine:USA