Overview

Your excellent partner CX – Digital Communication and E‑Business

Babiel is a consultant and implementation partner for customer and citizen experience management. For around 30 years, we have stood for digital communication and e-business.
We advise, develop, implement and operate all digital touchpoints of your company

Expertise

Services and specializations by product area

Consulting
After more than 20 years as an online communication consultancy there are hardly any areas that we haven’t already covered. Whereas technical issues previously dominated our consulting activities, clients approach us today about completely different matters, e.g. communication strategies, target groups, social networks, the use of apps and tablets for marketing, selecting the right system, security, customer service and operation. Of course, we are also frequently asked about organisational and support areas such as advice for tenders or choosing service providers. There is one thing they (and you) can rely on in all cases – our really wide-ranging experience.
Successful trading on the Internet
eCommerce
Particularly when it comes to standardised products, the Internet is the ideal platform for winning, serving and retaining customers – just as much for you as a provider as it is for your customers. They can select and order your products and services anywhere, anytime – easily, quickly and conveniently. And it's just as easy, quick and convenient for you with the right processes and systems working reliably in the background thanks to our eCommerce solutions. In our portfolio you will also find suitable solutions for particularly complex products, spare part identification, comprehensive training and service offers and much more. These efficient offline solutions ensure that your goods get to your customers even more quickly – and the money is in your account soon

Resources

Resources shared by Babiel GmbH

Contact

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