Digital Transformation
What is digital transformation?
Why transform now?
Breakthrough technologies like AI and the Internet of Things (IoT) are reaching maturity and becoming more accessible and affordable. Digital leaders are leveraging these technologies to transform customer experience, improve productivity, and gain competitive advantage.
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3%
SAP Center for Business Insight & Oxford Economics, Digital Transformation Executive Study
90%
SAP survey of 2,500 C-level executives
94%
SAP Center for Business Insight and Oxford Economics, SAP Digital Transformation Study
What does digitalization look like?
New business models
Business model innovation should be at the core of every CEO’s digital agenda. Explore the six most effective types of business models in this infographic.
New business processes
With digital business processes, you can improve the customer experience, act on real-time and predictive insights, increase productivity – and much more.
New ways of working
Digital innovations are changing the workplace in four key ways – but people remain at the heart of it, even if one of your new colleagues is a machine.
Do all companies need to transform?
How to survive the digital storm
Which industries are under the most pressure to transform? Sectors like retail, banking, and high tech are in the eye of the storm, while others have not yet reached the point of digital disruption. Find out if you need to transform – and if so, how to do it.
Companies that have truly transformed
Digitising a major manufacturing plant
Hanon builds climate control systems for the automotive industry. Hear how they digitised one of their largest manufacturing plants to improve performance and productivity.
Delivering a better customer experience
See how the largest microfinance bank in Latin America is using new technologies to deliver a better customer experience, eradicate financial exclusion, and fight poverty.
Transformation roadblocks and how to face them
Digital transformation: Is a little failure okay?
Should you expect a little failure as part of the digital transformation process? Are there times when failure is useful? Learn how small “learning failures” can help you reap greater rewards.
Top 3 CEO challenges and priorities
The top three digital transformation challenges – and the top three priorities – are the same for CEOs across industries and regions. Learn about each element and prepare for a successful transformation.
Digital strategies for innovation
We believe there are three types of innovation that develop and evolve along three horizons. These digital transformation strategies can work in parallel – helping you move from incremental improvements through to total transformation.
Continuous
Continuous innovation happens now – in the present – and involves making incremental improvements to existing products and services.
Adjacent
Adjacent innovation involves enhancing your existing portfolio using new technologies or applying existing knowledge to new markets to help you gain new customers.
Transformative
New transformative innovation occurs through emerging trends, technologies, and business models, yielding revolutionary products and markets.
Tech trends in an era of choice
In our new journal “Horizons by SAP,” discover emerging ideas, business trends, and views from leading technology experts. This issue explores how digitisation is driving the ubiquity of choice and modularity – and what this means for your business and your customers.
Best practices for digital transformation
Tips for keeping transformation on track
Digital transformation is never really done. It’s an ongoing process – and it isn’t an easy one. Learn about five key tips for keeping your transformation project on track and maximising your ROI.
4 ways digital leaders set themselves apart
In a global SAP and Oxford Economics survey, only 3% of executives said they had achieved enterprise-wide digitisation. Explore their approach, results – and the four factors central to their success.
People-powered business transformation
Even with the best technologies and an agile methodology, transformation projects rely on the right people to conduct them – and on getting buy-in from leaders and staff. Read how HR can help.
Continue to build your expertise
The Intelligent Enterprise: The next frontier
Learn about the technologies that are helping companies become Intelligent Enterprises: artificial intelligence, predictive analytics, digital assistants, conversational interfaces, and more – in part 1 of this webcast series.
Digital strategies for small and midsize businesses
Intelligent Enterprises – regardless of size – do more with less, automate routine tasks, and deliver a best-in-class customer experience. Learn about strategies that help SMEs transition into this new kind of digital business.
Using technology to meet rising customer expectations
Hear SAP and IDC experts discuss how digital innovations like the Internet of Things, machine learning, blockchain, and cloud can help businesses create customer value and competitive differentiation – in this webcast replay.
Get fresh perspectives from digital transformation experts
SAP
Q&A: Data transformation
Read our Q&A with Dave Spencer, president of BackOffice Associates, to get his views on data transformation – and why it’s key to digital transformation success.
Tiny tech, big bang
Computers used to fill a room. Now they fit in our pockets and even in the pits of our stomachs. How will shrinking technology create the next business disruption?
SAP
The humanity in the machine
The biggest risk we face isn’t robot overlords taking our jobs. It’s that we’re not preparing for the future of work in a way that uses humanness to our advantage.