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Support and Success Plans 

Get the resources you need to help ensure your success in the cloud

Build on the value delivered through SAP Enterprise Support, cloud editions, with additional services that meet the precise needs of your business.


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Reduce time to value for cloud solutions with SAP Preferred Success

Achieve optimal adoption of cloud solutions, leading to faster business results. SAP Preferred Success services can help you simplify and optimise the cloud solution experience, while helping you take advantage of the latest technology innovations.

  • Best-practice guidance enabling rapid deployment
  • Fit-to-standard approach
  • Change management support and dynamic training
  • Adoption and consumption optimisation

Benefit from insight-driven outcomes

With SAP Preferred Success, you can be better equipped to orchestrate value and accelerate the return on your investment in SAP solutions.

Derive maximum value with advice from a designated Customer Success Manager

A Customer Success Manager will work closely with you to align your cloud solutions with your business priorities and promote user adoption.


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The Customer Success Manager accelerates your path to value by maximising the impact of your subscription and partnering with you to constantly drive innovation and adoption. This ensures a maximum return on your investment in SAP cloud technology and SAP Preferred Success. 

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