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SAP BTP, Kyma runtime, Joule

Get assistance with getting started, troubleshooting issues, and more.

Overview

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Joule with SAP BTP, Kyma Runtime is built to cut through complexity and keep your clusters healthy. It uses a multi-agent approach to query live cluster resources and Kyma documentation in real time, so you get answers grounded in your actual environment. Whether you're troubleshooting a broken namespace, generating configurations for APIRules, LogPipelines, or MetricPipelines, or wiring up BTP service integrations, Joule meets you where the work happens. Ask how-to questions, resolve availability and scalability issues, and get fixes within the chat — no context switching required.

Benefits

Troubleshoot Kyma namespaces with AI guidance to reduce time-to-resolution for cluster issues
Generate ready-to-apply Kyma resource configurations (APIRules, pipelines) from natural language
Lower the Kubernetes expertise barrier with contextual how-to guidance for SAP BTP service integration

Details

Solution type

AI Feature

Plans and pricing

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Details:
- This AI offering is included with Joule Base at no additional cost. A subscription to Joule Base or AI Units is required to use it.
- Click here to learn more about AI Units.
In order to use this AI Agent/AI Feature, you will need to purchase the base product.

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