SAP Service Cloud Version 2, profanity check

Define a set of pejorative vocabulary.

Overview

The profanity check feature flags potentially offensive language in the emails and gives you a chance to reconsider before clicking send.

Benefits

  • Improve agent productivity
  • Empower agents to solve cases faster
  • Increase service efficiency and improve customer satisfaction

Details

Solution type

AI Feature

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Service Cloud

Plans and pricing

SAP Service Cloud Version 2, profanity check

Details:

AI Units are not required to use this AI offering in the underlying Cloud Service.

You must have the base product in order to activate this solution.

Included with base subscription
  • Contract duration available upon request
Terms and conditions

Details:

AI Units are not required to use this AI offering in the underlying Cloud Service.

You must have the base product in order to activate this solution.

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