Reduce time to draft responses based on previous interactions.

Generate a response e-mail in case or opportunity based on the previous e-mail replies and purpose selected by the user for which an e-mail needs to be drafted.

Overview

Email Drafting Efficiency

Reduce the time and effort that service agents spend on drafting e-mails and help them focus more on other productive tasks

Accurate Email Drafting

Generate e-mails accurately with correct spellings and grammar without having to worry about spell-check and corrections

Sales Email Drafting Efficiency

80% time saved in drafting email responses for sales representatives

Details

Solution type

AI Feature

Compatibility

Works with

SAP Sales Cloud

Plans and pricing

SAP Sales Cloud Version 2, E-mail Draft Recommender

Details:

AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.

Price upon request

Contract duration available upon request

Terms and conditions

Details:

AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.

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