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SAP Omnichannel Promotion Pricing
Provide consistent promotional pricing across your sales and engagement channels.
What is SAP Omnichannel Promotion Pricing?
SAP Omnichannel Promotion Pricing is a cloud-based solution that ensures consistent promotional pricing across sales channels to foster brand loyalty and drive revenue growth.
Achieve consistent promotional pricing across your sales and engagement channels with a cloud-based solution that supports omnichannel customer experiences.
Support for uploading price and promotion information from any source
Centralised calculation of promotion pricing for all sales channels
Centralised promotions management with a versatile user interface
Coupon management during promotion planning and sales processes, with user interfaces to facilitate the maintenance and handling of coupons.
Explore the impact of AI on CX across industries
SAP Experts will demonstrate how AI is reshaping CX during our July 8 webcast, “Bridging the CX Gap: Is Your Customer Experience Ready for AI?”.
Key benefits
Deliver consistent promotional pricing
Provide a single source of truth for promotional prices combined with a consistent promotional price calculation logic across sales channels for B2B and B2C, including coupon management.
Grow brand loyalty
Give your customers a reason to come back by offering a buying experience with reliable promotional pricing data and effective coupon management across all sales channels.
Increase revenue
Provide an omnichannel experience that leaves customers feeling satisfied with every interaction and purchase and earns their loyalty for the long term.
Key features
Uploading of price and promotion data
Use the data upload service to upload regular sales prices and promotional rules and use this data as a basis for the calculation of promotional prices.
Omnichannel promotion rules
Maintain promotion rules directly in a cloud repository using a promotion maintenance UI.
Sales price calculation
Apply promotional rules to calculate effective sales prices in the customer context across web, point of sale, and sales order channels.
Management of uploaded data
Read sales prices and promotional rules and check uploaded data with the data access service, and delete obsolete sales prices and promotional rules through the administration service.
Configuration of behaviour parameters
Establish and configure parameters to influence the behaviour of the calculation service.
Coupon management service
Manage the creation, maintenance, reservation, and redemption of coupons in the promotion planning and sales processes, using two UIs to facilitate the maintenance and handling of coupons.
Pricing
Customers stories
Creating a unified view of pricing and promotions for consistent omnichannel experiences
Learn how Heinemann now has the same pricing and promotions online and offline, thanks to the SAP Omnichannel Promotion Pricing solution.
Delivering a smooth customer experience across all channels
Learn how Tchibo is working to modernise and digitalise every customer touchpoint with retail industry cloud solutions from SAP.
Technical and security resources
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