SAP Sapphire Orlando 2026 Terms & Conditions
This is the SAP Sapphire Orlando 2026 Terms & Conditions document for the Orlando Registration Flow Laste ned dokumentet.
SAP Sapphire & ASUG Annual Conference
Registrant Terms and Conditions
These SAP Sapphire & ASUG Annual Conference Orlando Registration Terms and Conditions (“Terms and
Conditions”) govern your relationship with SAP SE, SAP Global Marketing Inc., and its affiliates (hereinafter
jointly “SAP”) in connection with your registration and participation at SAP Sapphire & ASUG Annual
Conference Orlando taking place on May 11-13, 2026 (“Event”) and any communication and exchange you
have with SAP in connection with the Event, whether before, during, or after the Event. By registering for the
Event, you agree to comply with these Terms and Conditions.
Registration and Participation
Attending the Event requires registration. By registering for the Event, you agree to the Code of Conduct.
Registration is only confirmed upon receipt of the confirmation email which also includes additional information
with respect to the Event. SAP reserves the right at its sole discretion to refuse or cancel your registration at
any time with no liability. Registrant must be 21 years of age to register for the Event.
Group Discount Policy
The Event is offering a special “Buy 4, Get 1 Free” group discounted packages which can be selected during
the registration process. This promotional offer cannot be combined with any other discounts or promotions.
Single payment is completed by the package lead. Package lead and participants are required to be employed
by the same company. If the company has multiple domains, please e-mail support@sapevents.com for
assistance. The same company name will be displayed on package lead and participant conference badges.
This information can only be updated by the package lead, no exceptions.
The following policies apply to group package leads and participants. The first registrant who submits the
package payment is considered the package lead. Attendees receiving invites to attend from the lead are
considered the participants of the package. Once full payment is received, a registration confirmation e-mail
with the Group Package invite console link will be sent to the package lead. Each console permits a maximum
of five (5) registration entries which includes the package lead. Each registrant must complete their own
registration. No registrations will be completed over the phone, and we are unable to make exceptions to this
condition. If an attendee registers/completes payment prior to receiving an invite from a package lead, they
will be required to cancel their paid registration and pay a US$150 service charge which will be deducted from
the refund before the individual can register under the group discount package.
Unused group discount package registrations are forfeited and ineligible for a refund. There are no exceptions.
The event reserves the right to cancel and/or modify this promotion at any time.
Payments accepted are credit card.
Cancellation and Refund Policy
A registrant must provide the registration confirmation number and submit a written cancellation request via e-
mail to support@sapevents.com. Regrettably, cancellation requests will not be taken over the phone or any
other media source. If registration cancellation is received on or before Friday, April 11, 2026, a refund less a
US$350 service fee will apply. If ASUG pre-conference seminar cancellation is received on or before Friday,
April 11, 2026, a refund less a US$120 service fee will apply. Refunds will not be issued on cancellations
received after April 11, 2026. Event no-shows are ineligible for a refund.
SAP Sapphire & ASUG Annual Conference
Registrant Terms and Conditions
These SAP Sapphire & ASUG Annual Conference Orlando Registration Terms and Conditions (“Terms and
Conditions”) govern your relationship with SAP SE, SAP Global Marketing Inc., and its affiliates (hereinafter
jointly “SAP”) in connection with your registration and participation at SAP Sapphire & ASUG Annual
Conference Orlando taking place on May 11-13, 2026 (“Event”) and any communication and exchange you
have with SAP in connection with the Event, whether before, during, or after the Event. By registering for the
Event, you agree to comply with these Terms and Conditions.
Registration and Participation
Attending the Event requires registration. By registering for the Event, you agree to the Code of Conduct.
Registration is only confirmed upon receipt of the confirmation email which also includes additional information
with respect to the Event. SAP reserves the right at its sole discretion to refuse or cancel your registration at
any time with no liability. Registrant must be 21 years of age to register for the Event.
Group Discount Policy
The Event is offering a special “Buy 4, Get 1 Free” group discounted packages which can be selected during
the registration process. This promotional offer cannot be combined with any other discounts or promotions.
Single payment is completed by the package lead. Package lead and participants are required to be employed
by the same company. If the company has multiple domains, please e-mail support@sapevents.com for
assistance. The same company name will be displayed on package lead and participant conference badges.
This information can only be updated by the package lead, no exceptions.
The following policies apply to group package leads and participants. The first registrant who submits the
package payment is considered the package lead. Attendees receiving invites to attend from the lead are
considered the participants of the package. Once full payment is received, a registration confirmation e-mail
with the Group Package invite console link will be sent to the package lead. Each console permits a maximum
of five (5) registration entries which includes the package lead. Each registrant must complete their own
registration. No registrations will be completed over the phone, and we are unable to make exceptions to this
condition. If an attendee registers/completes payment prior to receiving an invite from a package lead, they
will be required to cancel their paid registration and pay a US$150 service charge which will be deducted from
the refund before the individual can register under the group discount package.
Unused group discount package registrations are forfeited and ineligible for a refund. There are no exceptions.
The event reserves the right to cancel and/or modify this promotion at any time.
Payments accepted are credit card.
Cancellation and Refund Policy
A registrant must provide the registration confirmation number and submit a written cancellation request via e-
mail to support@sapevents.com. Regrettably, cancellation requests will not be taken over the phone or any
other media source. If registration cancellation is received on or before Friday, April 11, 2026, a refund less a
US$350 service fee will apply. If ASUG pre-conference seminar cancellation is received on or before Friday,
April 11, 2026, a refund less a US$120 service fee will apply. Refunds will not be issued on cancellations
received after April 11, 2026. Event no-shows are ineligible for a refund.
Group Discount Package Cancellation and Refund Policy
In order for the group discount package to be cancelled, all five (5) registrations within the package will be
cancelled. The written cancellation request must be submitted by the group package lead via e-mail to
support@sapevents.com. Regrettably, cancellation requests will not be taken over the phone or any other
media source.
If registration cancellation is received on or before Friday, April 11, 2026, a refund less a US$350 service fee
will apply. Refunds will not be issued on cancellations received after April 11, 2026. Event no-shows are
ineligible for a refund.
Registration Substitution Policy
Substitutions are permitted for full-event paid attendees only and with someone from the same company and
possess the same e-mail address domain. There is no service fee for name change substitutions if the payment
information stays the same. However, a US$150 service fee will apply to any substitutions requiring payment
changes. To initiate a substitution, contact support@sapevents.com and reference the registration
confirmation number.
Substitutions will not automatically update your hotel reservation. Please contact your hotel directly for
changes. Any penalties or added changes to the hotel reservation derived from the substitution are the
exclusive responsibility of the registrant.
Housing
Registered attendees and approved employees will receive a specific link to book a hotel reservation following
the registration process, as well as in their Event registration confirmation email.
If you made a hotel reservation during registration, you would receive a separate hotel email confirmation.
Please keep your hotel confirmation email for future reference should you need to make changes to your
reservation.
To book a new hotel reservation, make changes to, or to cancel an existing reservation, please use the Access
My Registration function and click on the “Book/Modify Hotel” option. For changes and cancellations to an
existing reservation, you will need your confirmation number that can be found in your hotel confirmation email.
Cancellations made within 72 hours of arrival will forfeit one night's room and tax. SAP is not responsible for
any hotel no-show penalty.
The hotel block may fill up quickly, so we strongly encourage you to reserve your hotel room early. Pre-
reserved hotel contingent will be available to registered attendees until Saturday, April 25, 2025, or until the
official Event hotel block is filled, whichever comes first.
Please be aware of unofficial housing solicitations. Please note the only email address endorsed by SAP for
the Event is sapsapphire@conferencedirect.com. SAP will not be responsible for any reservation made
through a different channel than the one provided above.
Recordings
You acknowledge that we may record your image, photograph, and voice by any technology or means (the
“Recording”) indiscriminately as part of the Event recording where you are a non-material part of the
aforementioned recording in accordance with and as allowed under applicable law. During panel or other
discussion sessions where you volunteer to speak, you acknowledge that we may broadcast, film or
photograph you individually and if you do not wish to be broadcasted, filmed or photographed in this way,
please refrain from volunteering. Be mindful that sessions may be recorded, and that it rests in your discretion
to avoid any quotes, recordings or other commentary by simply refraining to pass such comments or contribute
in the discussion on site at the Event and before a camera or microphone. If you don’t agree to us using a
In order for the group discount package to be cancelled, all five (5) registrations within the package will be
cancelled. The written cancellation request must be submitted by the group package lead via e-mail to
support@sapevents.com. Regrettably, cancellation requests will not be taken over the phone or any other
media source.
If registration cancellation is received on or before Friday, April 11, 2026, a refund less a US$350 service fee
will apply. Refunds will not be issued on cancellations received after April 11, 2026. Event no-shows are
ineligible for a refund.
Registration Substitution Policy
Substitutions are permitted for full-event paid attendees only and with someone from the same company and
possess the same e-mail address domain. There is no service fee for name change substitutions if the payment
information stays the same. However, a US$150 service fee will apply to any substitutions requiring payment
changes. To initiate a substitution, contact support@sapevents.com and reference the registration
confirmation number.
Substitutions will not automatically update your hotel reservation. Please contact your hotel directly for
changes. Any penalties or added changes to the hotel reservation derived from the substitution are the
exclusive responsibility of the registrant.
Housing
Registered attendees and approved employees will receive a specific link to book a hotel reservation following
the registration process, as well as in their Event registration confirmation email.
If you made a hotel reservation during registration, you would receive a separate hotel email confirmation.
Please keep your hotel confirmation email for future reference should you need to make changes to your
reservation.
To book a new hotel reservation, make changes to, or to cancel an existing reservation, please use the Access
My Registration function and click on the “Book/Modify Hotel” option. For changes and cancellations to an
existing reservation, you will need your confirmation number that can be found in your hotel confirmation email.
Cancellations made within 72 hours of arrival will forfeit one night's room and tax. SAP is not responsible for
any hotel no-show penalty.
The hotel block may fill up quickly, so we strongly encourage you to reserve your hotel room early. Pre-
reserved hotel contingent will be available to registered attendees until Saturday, April 25, 2025, or until the
official Event hotel block is filled, whichever comes first.
Please be aware of unofficial housing solicitations. Please note the only email address endorsed by SAP for
the Event is sapsapphire@conferencedirect.com. SAP will not be responsible for any reservation made
through a different channel than the one provided above.
Recordings
You acknowledge that we may record your image, photograph, and voice by any technology or means (the
“Recording”) indiscriminately as part of the Event recording where you are a non-material part of the
aforementioned recording in accordance with and as allowed under applicable law. During panel or other
discussion sessions where you volunteer to speak, you acknowledge that we may broadcast, film or
photograph you individually and if you do not wish to be broadcasted, filmed or photographed in this way,
please refrain from volunteering. Be mindful that sessions may be recorded, and that it rests in your discretion
to avoid any quotes, recordings or other commentary by simply refraining to pass such comments or contribute
in the discussion on site at the Event and before a camera or microphone. If you don’t agree to us using a
specific image or video segment displaying you in such context, please allude us to the respective file we will
immediately refrain from further use and delete any of such material.
SAP may also photo- and video-document the Event or parts of the Event including general and specialized
sessions for purposes of internal broadcast to our employees that are not attending in person and for internal
communications purposes about the event (“Legitimate Recording”).
You agree and acknowledge that your personal data which may be contained in the Recordings will be
processed by SAP to fulfill SAP’s legitimate business purposes as further described in these Terms and
Conditions and that you have the right to object to such a use of personal data at any time as described in the
Privacy Policy linked below.
SAP and ASUG do not authorize attendees to photograph, video, or record talks or otherwise make
screenshots of presentations made at the Event ̶ including, but not limited to, keynotes and presentations-
without the express written permission of SAP and the person(s) being recorded. This policy applies to any
official exhibit displays. Any person who violates this provision may be asked to leave the Event. If you wish
to request advance written permission to photograph, video, record onto any media, or make screenshots of
some part of the Event, please contact support@sapevents.com. at least 6-weeks in advance of the event
date. SAP does not guarantee that such advance requests will be approved.
Disclaimer
The Event materials are provided for informational purposes only. SAP and ASUG shall not be liable for
damages of any kind resulting from errors or omissions in the Event materials, nor shall SAP or ASUG be
liable for any damages resulting from the use of the Event materials or other information conveyed at the
Event.
SAP and ASUG may provide information or statements about planned or potential products or services or
features at the Event. Such statements are not a commitment of any kind by SAP and ASUG that such features
or products or services will ever be made commercially available or available according to any specific
timeframe. SAP and ASUG may change their plans regarding future product or service releases at any time
for any or no reason. If you elect to provide feedback or product or service improvement suggestions about
SAP or ASUG products or services to SAP or ASUG, you do so freely without any reservation of rights and
you place no restrictions on SAP or ASUG as to the use of such feedback or suggestions.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to
differ materially from expectations. Attendees are cautioned not to place undue reliance on these forward-
looking statements, and they should not be relied upon in making purchasing decisions. SAP and ASUG and
other SAP and ASUG products and services mentioned therein as well as their respective logos are
trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries.
All other product and service names mentioned are the trademarks of their respective companies. See
Copyright Information and Trademark Information on SAP.com for additional information and notices.
SAP, ASUG, the Orange County Convention Center (OCCC) (the “Venue”) and the City of Orlando, Florida
(the “City”) will not be responsible for any personal injury or property damage arising from or in connection
with attendance at the Event or participation in any Event activities or events.
SAP, ASUG, the Venue and the City assume no responsibility for any losses due to theft or loss of equipment
and articles or other personal property. SAP, the Venue and the City also reserve the right at their sole
discretion and with no additional liability to refuse entrance, immediately eject and terminate the participation
of any person whose conduct is deemed objectionable, disorderly, or disruptive to SAP, ASUG or facility, or in
violation of any law. An example of such objectionable conduct would be swapping, lending, or sharing your
personal Event badge with any other person. The individual badge you have been granted is your personal ID
at the Event and as such cannot be shared, swapped with, used by, lent to any other individual. Doing so will
lead to you and such other individual being immediately ejected from the Event and jeopardizes your
participation in any future SAP and ASUG events.
immediately refrain from further use and delete any of such material.
SAP may also photo- and video-document the Event or parts of the Event including general and specialized
sessions for purposes of internal broadcast to our employees that are not attending in person and for internal
communications purposes about the event (“Legitimate Recording”).
You agree and acknowledge that your personal data which may be contained in the Recordings will be
processed by SAP to fulfill SAP’s legitimate business purposes as further described in these Terms and
Conditions and that you have the right to object to such a use of personal data at any time as described in the
Privacy Policy linked below.
SAP and ASUG do not authorize attendees to photograph, video, or record talks or otherwise make
screenshots of presentations made at the Event ̶ including, but not limited to, keynotes and presentations-
without the express written permission of SAP and the person(s) being recorded. This policy applies to any
official exhibit displays. Any person who violates this provision may be asked to leave the Event. If you wish
to request advance written permission to photograph, video, record onto any media, or make screenshots of
some part of the Event, please contact support@sapevents.com. at least 6-weeks in advance of the event
date. SAP does not guarantee that such advance requests will be approved.
Disclaimer
The Event materials are provided for informational purposes only. SAP and ASUG shall not be liable for
damages of any kind resulting from errors or omissions in the Event materials, nor shall SAP or ASUG be
liable for any damages resulting from the use of the Event materials or other information conveyed at the
Event.
SAP and ASUG may provide information or statements about planned or potential products or services or
features at the Event. Such statements are not a commitment of any kind by SAP and ASUG that such features
or products or services will ever be made commercially available or available according to any specific
timeframe. SAP and ASUG may change their plans regarding future product or service releases at any time
for any or no reason. If you elect to provide feedback or product or service improvement suggestions about
SAP or ASUG products or services to SAP or ASUG, you do so freely without any reservation of rights and
you place no restrictions on SAP or ASUG as to the use of such feedback or suggestions.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to
differ materially from expectations. Attendees are cautioned not to place undue reliance on these forward-
looking statements, and they should not be relied upon in making purchasing decisions. SAP and ASUG and
other SAP and ASUG products and services mentioned therein as well as their respective logos are
trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries.
All other product and service names mentioned are the trademarks of their respective companies. See
Copyright Information and Trademark Information on SAP.com for additional information and notices.
SAP, ASUG, the Orange County Convention Center (OCCC) (the “Venue”) and the City of Orlando, Florida
(the “City”) will not be responsible for any personal injury or property damage arising from or in connection
with attendance at the Event or participation in any Event activities or events.
SAP, ASUG, the Venue and the City assume no responsibility for any losses due to theft or loss of equipment
and articles or other personal property. SAP, the Venue and the City also reserve the right at their sole
discretion and with no additional liability to refuse entrance, immediately eject and terminate the participation
of any person whose conduct is deemed objectionable, disorderly, or disruptive to SAP, ASUG or facility, or in
violation of any law. An example of such objectionable conduct would be swapping, lending, or sharing your
personal Event badge with any other person. The individual badge you have been granted is your personal ID
at the Event and as such cannot be shared, swapped with, used by, lent to any other individual. Doing so will
lead to you and such other individual being immediately ejected from the Event and jeopardizes your
participation in any future SAP and ASUG events.
Due to unforeseen external factors and their consequences (including but not limited to force majeure,
pandemic, official orders), SAP may cancel the Event at any time. In the event that the Event is cancelled,
registrants can be refunded only the registration fee (when a registration fee was applicable). Cancellation of
travel and hotel reservations is the exclusive responsibility of the registrant.
No Licensing in Material
Except as expressly agreed otherwise, the provision of any material to you at the Event does not constitute
any grant of rights other than the right to use the provided material for your own personal, non-commercial
purposes, and does not constitute a license to reproduce, distribute, make available or otherwise use or
commercialize any such provided material.
Data Protection and Privacy
SAP may collect and process also personal data about the participants in course of the organization of the
Event. If you want to learn more about SAP’s processing of your personal information, please see SAP’s
Privacy Statement.
At the Event, you have the possibility to share your contact data with exhibitors or with other attendees by
allowing them to scan your badge or wristband with either their mobile device or their scanning devices at
various Event locations and functions.
It is at your discretion to provide your badge or wristband to any exhibitor or other attendee for scanning, which
will allow them to receive, and process your information in their capacity as a data controller. As such, if you
have any concerns about how your data is then processed, you must exercise your data protection rights or
address your requests directly with them. You acknowledge that SAP has no control, responsibility, or liability
associated with any exhibitor's direct collection of such information.
If you do not agree to such collection and processing, do not provide or allow your badge or wristband to be
scanned.
Passive Tracking
SAP employs passive tracking technology to better understand session attendance and areas of interest while
on the show floor. By registering for the event, attendees consent to the collection of such information.
Attendees retain the right to opt-out at any time by notifying the event personnel at the Registration counter of
their preference.
Code of Conduct
SAP supports a diverse and inclusive culture where everyone can feel welcome to participate free from
harassment or summary judgment. For Participants in live events, SAP reserves the right, at its sole
discretion, and with no liability, to refuse entrance, immediately eject and terminate the participation of any
person is deemed not in line with these cultural values, whose conduct is objectionable, disorderly, or
disruptive to SAP, or to the facility, or in violation of any law or as otherwise determined by SAP in its exclusive
discretion, without refund to or recourse by any attendee. Participants in the online event and virtual networking
are expected to be respectful, maintain the privacy of others, adhere to copyright laws, and refrain from
promoting business services while on the platform. Failure to comply may result in the participant being
removed.
Others
The views expressed by any Event attendee, speaker, or sponsor are not necessarily those of SAP or ASUG.
All Event attendees, speakers, and sponsors are solely responsible for the content of their respective individual
pandemic, official orders), SAP may cancel the Event at any time. In the event that the Event is cancelled,
registrants can be refunded only the registration fee (when a registration fee was applicable). Cancellation of
travel and hotel reservations is the exclusive responsibility of the registrant.
No Licensing in Material
Except as expressly agreed otherwise, the provision of any material to you at the Event does not constitute
any grant of rights other than the right to use the provided material for your own personal, non-commercial
purposes, and does not constitute a license to reproduce, distribute, make available or otherwise use or
commercialize any such provided material.
Data Protection and Privacy
SAP may collect and process also personal data about the participants in course of the organization of the
Event. If you want to learn more about SAP’s processing of your personal information, please see SAP’s
Privacy Statement.
At the Event, you have the possibility to share your contact data with exhibitors or with other attendees by
allowing them to scan your badge or wristband with either their mobile device or their scanning devices at
various Event locations and functions.
It is at your discretion to provide your badge or wristband to any exhibitor or other attendee for scanning, which
will allow them to receive, and process your information in their capacity as a data controller. As such, if you
have any concerns about how your data is then processed, you must exercise your data protection rights or
address your requests directly with them. You acknowledge that SAP has no control, responsibility, or liability
associated with any exhibitor's direct collection of such information.
If you do not agree to such collection and processing, do not provide or allow your badge or wristband to be
scanned.
Passive Tracking
SAP employs passive tracking technology to better understand session attendance and areas of interest while
on the show floor. By registering for the event, attendees consent to the collection of such information.
Attendees retain the right to opt-out at any time by notifying the event personnel at the Registration counter of
their preference.
Code of Conduct
SAP supports a diverse and inclusive culture where everyone can feel welcome to participate free from
harassment or summary judgment. For Participants in live events, SAP reserves the right, at its sole
discretion, and with no liability, to refuse entrance, immediately eject and terminate the participation of any
person is deemed not in line with these cultural values, whose conduct is objectionable, disorderly, or
disruptive to SAP, or to the facility, or in violation of any law or as otherwise determined by SAP in its exclusive
discretion, without refund to or recourse by any attendee. Participants in the online event and virtual networking
are expected to be respectful, maintain the privacy of others, adhere to copyright laws, and refrain from
promoting business services while on the platform. Failure to comply may result in the participant being
removed.
Others
The views expressed by any Event attendee, speaker, or sponsor are not necessarily those of SAP or ASUG.
All Event attendees, speakers, and sponsors are solely responsible for the content of their respective individual
or corporate presentations, marketing collateral, or advertising. For any questions regarding the Event and
these terms, please contact support@sapevents.com.
If you (the “Attendee”) are a resident of the United States or Canada, these Terms and Conditions shall be
governed by and construed in accordance with the laws of the State of New York, without giving effect to its
principles or rules regarding conflicts of laws, and the sole venue for all disputes arising out of or in connection
with the Event is New York, New York, and if you, the Attendee, are a resident of any other country or
jurisdiction, these Terms and Conditions shall be governed by and construed in accordance with the laws of
Germany and the sole venue for all disputes arising out of or in connection with the Event is Karlsruhe,
Germany.
www.sap.com
© 2026 SAP SE or an SAP affiliate company. All rights reserved.
See Legal Notice on www.sap.com/legal-notice for use terms,
disclaimers, disclosures, or restrictions related to SAP Materials
for general audiences.
these terms, please contact support@sapevents.com.
If you (the “Attendee”) are a resident of the United States or Canada, these Terms and Conditions shall be
governed by and construed in accordance with the laws of the State of New York, without giving effect to its
principles or rules regarding conflicts of laws, and the sole venue for all disputes arising out of or in connection
with the Event is New York, New York, and if you, the Attendee, are a resident of any other country or
jurisdiction, these Terms and Conditions shall be governed by and construed in accordance with the laws of
Germany and the sole venue for all disputes arising out of or in connection with the Event is Karlsruhe,
Germany.
www.sap.com
© 2026 SAP SE or an SAP affiliate company. All rights reserved.
See Legal Notice on www.sap.com/legal-notice for use terms,
disclaimers, disclosures, or restrictions related to SAP Materials
for general audiences.