Smiling little girl at doctors office

Unimed Porto Alegre: Modernizing processes in the cloud to enhance visibility and traceability

Logo of Unimed Porto Alegre, an SAP customer

A future-ready business foundation

By providing services from diagnostic imaging to emergency care, Unimed Porto Alegre is transforming the future of healthcare in southern Brazil. Through the RISE with SAP journey, it has undergone its own transformation, adopting cloud ERP that supports best practices, efficiency, and informed decision-making.

IndustryRegionCompany Size
HealthcarePorto Alegre, Brazil2,020 employees
4.5

out of 5 scored in team-sentiment analysis of the project.

100%

of the closing process automated.

As security and high availability are very important factors for us, we are more than comfortable with the managed services from RISE with SAP. Our experience has been very positive, with significant improvements in business processes and valuable contributions to the back office.
João Fábio Maciel Machado
IT Systems Manager, Unimed Porto Alegre - Cooperativa Médica Ltda.

Delivering modern health services on an advanced foundation

Part of the Brazilian cooperative health system, Unimed Porto Alegre - Cooperativa Médica Ltda. (Unimed Porto Alegre) is a leading provider of health services in the southern region of the country. Dedicated to making a difference in caring for people, it offers comprehensive family and business health plans and care to a population of three million people in 46 municipalities.

 

Over time, Unimed Porto Alegre had implemented various systems across its business landscape, leading to integration challenges and a reliance on manual workarounds.

 

To shore up the company’s growth strategy with best-practice processes while strengthening compliance, access governance, and traceability, the cooperative reached for the cloud.

Embracing the cloud swiftly with a holistic solution

Unimed Porto Alegre decided that implementing SAP S/4HANA Cloud Private Edition through the RISE with SAP journey was the best way forward. This approach would provide advanced ERP software in the cloud, industry best practices, and a portfolio of technical tools.

 

Using RISE with SAP, the cooperative could migrate smoothly to the cloud, enabling stronger security, high availability, and reduced ongoing IT maintenance requirements.

 

During a project spanning materials management, financial management, controlling, accounting, and tax management processes, Unimed Porto Alegre made people the center of its transformation. Backed up by strong executive oversight and a methodical change management plan, more than 100 collaborators contributed to the deployment, participating in 45 workshops and training sessions.

Increasing automation for better visibility and planning

Thanks to RISE with SAP and SAP S/4HANA Cloud Private Edition, Unimed Porto Alegre has successfully adopted advanced ERP in the cloud as well as global best practices, readying the company for growth.

 

Processes are integrated across the organization, and budgeting operations are centralized in a single system, enhancing accessibility and accuracy. The cooperative can generate financial statements automatically, eliminating paperwork and manual tasks.

 

With unified inventory management and strengthened business compliance, Unimed Porto Alegre also benefits from clear audit trails and strong access control that prevent the deletion of records.

 

In addition, real-time information and analytical reporting provide quality insights that enhance executive decision-making.

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