Customer Stories
PVH Europe B.V. Drives Fashion Forward with Deep Visibility into Its External Workforce
Explore PVH Europe B.V.’s journey with SAP
Committed to driving fashion forward for good, PVH Europe B.V. was looking to better manage its contingent labor in Europe. With SAP Fieldglass Vendor Management System, the company has a more holistic view of its external workforce, enabling it to access qualified talent and mitigate compliance risk.
In contingent labor spend in Europe each year captured in SAP Fieldglass solutions.
Time-to-fill rate achieved – from job request to onboarding
With SAP Fieldglass solutions, we have comprehensive visibility into our external workforce resources, giving us better access to qualified professional talent when we need it.
Nicolas Tiercelin
Procurement Manager Professional Services, PVH Europe B.V.
The Challenge
Breaking down silos for a holistic external workforce strategy
PVH Europe B.V. relies on contractors, temporary staff, and freelancers to give it the flexibility and scalability to meet the demands of a rapidly changing business. As external workers often fill workforce and skills gaps, the company looked for a software solution to improve the visibility and management of this important talent resource.
Before the implementation of SAP Fieldglass, the company had only limited visibility into its external talent, as the information was siloed by department. PVH Europe B.V. sought a holistic view of workforce management, one which included contingent workers as part of its total talent strategy.
The Solution
Procurement and HR choose SAP Fieldglass solutions for its powerful capabilities
Forming a strong partnership, PVH Europe B.V.’s procurement and HR teams chose SAP Fieldglass Vendor Management System for its rich functionality and powerful management tools in a single application. The teams agreed that it was the right solution to centralize the management and tracking of the company’s external resources, including temporary workers, freelancers, and independent contractors.
With dedicated support from Randstad Sourceright and TalentIn, PVH Europe B.V. implemented the solution with the additional goals of mitigating risk in its supply chain by streamlining operational processes and standardizing contracts with suppliers.
The Result
Better access to external talent where and when its needed most
PVH Europe B.V. now has € 20 million in contingent labor spend captured within the SAP Fieldglass solution, and has reduced its time-to-fill rate (from job request to onboarding) to less than three weeks.
Supplier contracts and total contingent workforce spend data are visible to both Procurement and HR teams, and PVH Europe B.V. can track the talent it is using – how contingent workers perform, what they are paid, and where their skills could potentially be deployed on other projects.
In addition, the company has strengthened its governance and controls by streamlining operational processes and standardizing contracts with suppliers, helping it meet complex compliance requirements.
With a deeper view of its external talent pools, PVH Europe B.V. is better able to secure top talent in a competitive labor market and ramp up projects more efficiently. For example, the company can field three qualified and available candidates from its contingent labor pool for 90% of its job posting requests.
HR and procurement teams worked together on our implementation of SAP Fieldglass solutions, giving us one centralized location to manage every stage involved in engaging and managing external resources giving us more oversight and control.
Nicolas Tiercelin
Procurement Manager Professional Services, PVH Europe B.V.
Future Plans
Expanding the use and scope of its external workforce management program
As the competition for top talent intensifies in the market, PVH Europe B.V. is now looking to tailor its solution to its operations in other countries. Also on the horizon, the company is considering extending the scope of its external workforce management program by adding statement-of-work functionality and expanding its use in additional regions.
SAP helps PVH Europe B.V. run better
Key business outcomes and benefits
- Adopted a global external workforce strategy with centralized management and greater visibility into its external workforce
- Established a strong partnership between procurement and HR
- Integrated an approval workflow process, ensuring management approval is granted before external resources are employed
- Reduced number of suppliers engaged for contract labor services and improved operational processes and efficiencies
- Strengthened compliance by standardizing worker contracts
Featured solutions and services
- SAP Fieldglass Vendor Management System gives you visibility into your global external workforce so you can reduce costs and improve the quality of services and contingent talent.
About PVH Europe B.V.
With global iconic brands such as Calvin Klein and TOMMY HILFIGER, PVH Europe B.V. is one of the world’s largest and most admired fashion companies, connecting with consumers in over 40 countries. The company’s 140-year history is built on the strength of its brands, an extensive consumer base, and a rapidly growing digital and multichannel distribution capability.