SAP Sales Performance Management SOC 1 (ISAE 3402) Audit Report 2023 H2
Callidus Software Inc., doing business as SAP Sales Performance Management (SPM), was acquired by SAP SE in April 2018 and is part of SAP’s SuccessFactors business segment providing cloud-based sales, marketing, learning, and customer experience solutions. SAP SPM enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable salesforce, automate bid configuration pricing and quoting, manage contracts, streamline sales compensation, and capture customer feedback for competitive advantage. Over 6,700 leading organizations, across all industries, rely on SAP SPM to optimize the lead to money process and close more deals, faster.
"Lead to Money" is a process designed to enable companies to respond to the changing role of sales and marketing in the redefined buying cycle. In the last decade, the ubiquity of social networks, mobile devices, and e-commerce has transformed the traditional sales cycle into a buyer-lead journey. The core mission of SAP SPM is to accelerate and maximize effectiveness along this “Lead to Money” process. SAP SPM provides a suite of Software-as-a-Service (SaaS) solutions which generate revenue from cloud subscriptions, sales operation services, and term licenses. SaaS customers typically purchase annual subscriptions but can also purchase multi-year subscriptions.
SAP SPM has key operations and data centers in the following locations supporting SPM applications:
| DC Locations |
San Ramon, CA |
Birmingham, AL |
Beograd, Serbia |
Hyderabad, India |
Ashburn, Virginia |
Sacramento, California |
Frankfurt, Germany |
Singapore |
Selangor, Malaysia |
Kuala Lumpur, Malaysia |
Dublin, Ireland |
SOC 1 reports are prepared in accordance with AT-C section 320, Reporting on an Examination of Controls at a Service Organization Relevant to User Entities’ Internal Control Over Financial Reporting, and evaluate the effect of the controls at the service organization on the user entities’ financial statements. SOC 1 reports are specifically intended to meet the needs of the entities that use service organizations (user entities) and the CPAs that audit the user entities’ financial statements (user auditors). SOC 1 Type 1 report on the fairness of the presentation of management’s description of the service organization’s system and the suitability of the design of controls to achieve the related control objectives as of a specified date, whereas a SOC 1 Type 2 also includes the operating effectiveness of controls to achieve the related control objectives throughout a specified period.
SAP Sales Performance Management has regularly prepared SOC 1 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period 1. October 2022 to 30. September 2023.
The use of these reports is restricted to the management of the service organization, user entities, and user auditors. A copy of this report is available for all SAP Sales Performance Management customers who had productive and had financially-relevant systems during the audit period covered by the report.
Callidus Software Inc., doing business as SAP Sales Performance Management (SPM), was acquired by SAP SE in April 2018 and is part of SAP’s SuccessFactors business segment providing cloud-based sales, marketing, learning, and customer experience solutions. SAP SPM enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable salesforce, automate bid configuration pricing and quoting, manage contracts, streamline sales compensation, and capture customer feedback for competitive advantage. Over 6,700 leading organizations, across all industries, rely on SAP SPM to optimize the lead to money process and close more deals, faster.
"Lead to Money" is a process designed to enable companies to respond to the changing role of sales and marketing in the redefined buying cycle. In the last decade, the ubiquity of social networks, mobile devices, and e-commerce has transformed the traditional sales cycle into a buyer-lead journey. The core mission of SAP SPM is to accelerate and maximize effectiveness along this “Lead to Money” process. SAP SPM provides a suite of Software-as-a-Service (SaaS) solutions which generate revenue from cloud subscriptions, sales operation services, and term licenses. SaaS customers typically purchase annual subscriptions but can also purchase multi-year subscriptions.
SAP SPM has key operations and data centers in the following locations supporting SPM applications:
| DC Locations |
San Ramon, CA |
Birmingham, AL |
Beograd, Serbia |
Hyderabad, India |
Ashburn, Virginia |
Sacramento, California |
Frankfurt, Germany |
Singapore |
Selangor, Malaysia |
Kuala Lumpur, Malaysia |
Dublin, Ireland |
SOC 1 reports are prepared in accordance with AT-C section 320, Reporting on an Examination of Controls at a Service Organization Relevant to User Entities’ Internal Control Over Financial Reporting, and evaluate the effect of the controls at the service organization on the user entities’ financial statements. SOC 1 reports are specifically intended to meet the needs of the entities that use service organizations (user entities) and the CPAs that audit the user entities’ financial statements (user auditors). SOC 1 Type 1 report on the fairness of the presentation of management’s description of the service organization’s system and the suitability of the design of controls to achieve the related control objectives as of a specified date, whereas a SOC 1 Type 2 also includes the operating effectiveness of controls to achieve the related control objectives throughout a specified period.
SAP Sales Performance Management has regularly prepared SOC 1 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period 1. October 2022 to 30. September 2023.
The use of these reports is restricted to the management of the service organization, user entities, and user auditors. A copy of this report is available for all SAP Sales Performance Management customers who had productive and had financially-relevant systems during the audit period covered by the report.